It is a beautifully decorated and well designed hotel. It seems the owners have designed the hotel not just to make money but to make the guests feel truly relaxed and comfortable. The staff are very helpful. The pool is big and has a poolside café too. It is located in a quiet area. 7-11, laundry and other facilities are nearby. It is around 10 minutes stroll away to the night bazaar, but it is advisable to rent a scooter if you want to see Chiang Rai properly. We will definitely stay there again whenever we are in Chiang Rai in the future.

I think adding a shuttle service, a tuk tuk or a golf cart, to the Night Bazaar or the clock tower would be a good idea..

Beautiful modern hotel with tasteful decor and a great pool. The rooms are very well designed with great architectural finishes. The whole property is meticulously clean with beautiful gardens and open spaces. The breakfast buffet is one of the best we have had during our trip with an outstanding selection of local, Asian, and Western choices, all fresh and delicious. The staff go out of their way to make you feel welcome and are very helpful. The hotel is located about 10 mn by foot from the Night Bazaar in a quiet area. Overall, we highly recommend the Nai Ya and will definitely come back.

I had a wonderful stay at Nai Ya Hotel in Chiang Rai! The hotel is absolutely beautiful, with stunning grounds and serene fish ponds that create a peaceful atmosphere. The staff were incredibly helpful and went above and beyond to make our stay comfortable. Breakfast was delicious with a great selection, though it would be even better if the food was kept hotter. The only minor downside was the shower height in the rooms, which was a bit too low. However, this didn’t take away from the overall amazing experience. Highly recommend Nai Ya Hotel for a relaxing and enjoyable stay in Chiang Rai! 🌿✨

I really enjoyed my stay at NAI YA Hotel - SHA Extra Plus. The hotel has a peaceful atmosphere, a beautiful pool area, and well-maintained facilities. The room was modern, clean, and comfortable. The staff was very helpful and accommodating, especially when they offered to move us to a different room after we found some ants/insects in the first one. The breakfast was also nice, with a good variety of options. Especially good staff and very friendly in restaurant.

There were a few minor inconveniences. The noise from the upstairs toilet flushing was quite noticeable, and at night, the footsteps from the guests above were quite loud, possibly because they had a child. This made it a bit difficult to sleep. Additionally, we initially found some ants or insects in our room, but the staff handled it well by offering us another room.

Room was large and location was great just a 10 min walk from the bus terminal and a 15 min walk from the clock tower. We used the free bikes which were amazing to get us round the temples while it was raining, meant we could see lots more in a shorter space of time. We left our bags at the hotel whole we explored on our last day before our late bus back to Chiang Mai, which was super helpful.

The only 2 negatives were one of the hire bikes had broken pedals but was still okay to use, just tricky at the start. The shower head in the room was a little low for us, although we are both fairly tall at 5ft 10 and 6ft 2 which made showering interesting.

Amazing hotel with an absolutely incredible breakfast ! So much choice, delicious salty (noodles and rice dishes changing everyday) and sweet thai food, a mix of local and continental breakfast, and a very attentive and kind personal. I miss this huge buffet already! The hotel is charming and the room clean and big. I definitely recommend it.

The swimming pool looks nice but it was not warm enough to try it.

One of the very best hotel stays I’ve ever had. The hotel is brilliantly designed, the rooms are spacious, modern and clean. The rooms are also very quiet, the soundproofing is impressive. The hotel is in a good location, around 10 minutes walk from the main part of town. The pool area is very relaxing, and the gym has enough equipment to get a few good workouts done. All of the above at a very good price is the reason behind my very positive review. I couldn’t ask for any more from a hotel stay.

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The location was very convenient to the bus terminal which is why we selected this property. The small boutique style hotel is very clean and this may be the most comfortable hotel bed I've ever slept in. Breakfast was fantastic as well. We only stayed one night so we didn't use any of the other facilities but they have a small pool with a swim up bar, and a small gym as well that both look nice. I would stay again and recommend this hotel.

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Good location, 3-5 mins drive to town or 15 mins walk. Quirt area so good for sleeping. Staff were lovely and helpful. Hotel had a pool and gym (cable machine, bench and dumbbells) Breakfast was decent, had both continental and thai style.

Bathroom smelled a bit like sewage (room 212). The hallway could've been brighter, think the bulb needed changing? The bed was very soft, would prefer a harder bed.

Brilliant staff at reception; friendly welcome and helped us with luggage and local directions. Although they couldn't extend our check out time there was a secure area for our luggage, shower and towels by the pool so perfect for relaxing on our last day. Around 15 mins walk to the night market but easy to find and a good few eating options. Nice to enjoy breakfast in the garden too.

Limited sunloungers by the pool but wasn't a problem when we were there as it was quiet. Perhaps as it was so quiet the pool bar wasn't open but you could order drinks/food directly from the restaurant and they would bring to you. There's no alcohol on site so don't plan on any poolside cocktails!