The location according to the city is great, facilities are very good (compared to Phuket standards) but global standards are different.

One night AC didn't work (couldn't sleep until morning after they fixed it)

The property was well maintained and they have two buildings (old and new). The rooms were a bit small however considering the location and the services this can be overlooked. The property is about 10 mins walk from Bangla street.

The rooms were small.

The resort was great, had a gym and the pool area was lovely. Huge pool and huge resort with 2 pools. The rooms are modern, nice balcony and nice food.

The AC was too close to the bed which was uncomfortable, the bed was hard and we didn’t sleep very well. If it wasn’t for these points it would be 10/10 but that let the property down

Wonderful location walking distance from the Patong road and night life. Twenty to thirty minutes drive from all the attractions. Next door to the hotel there is a seven eleven store and a a very cheap laundry service. The staff was very friendly and helpful. Our room was upgraded to poolview with no extra charge. Beautiful pools to relax in .

There wasn't much variety in breakfast.

Location is ideal, a short walk to the beach and in the middle of Ao Nang. Pool was really cold which on a really hot day was welcoming

Seems a little tired since our last visit in Dec 2022 Worms/Maggots on the breakfast tables

The pools were always super clean and fun to swim in! They offer a range of pool toys for kids as well which were fun for all ages to use. The staff were always very helpful and happy! The location was about a 10 minute walk from Patong strip which was perfect for us. Heaps of convenience shops next door.

When we came the aircon was mouldy but we asked them to clean it and they did. They also push 2 single beds together to make up a “double bed” but the mattresses didn’t move much so it was still comfortable. The bond is super expensive being $3000 Thai Baht and you have to keep the receipt otherwise you don’t get anything back.

We were going n the probably new part, the South Wing. It was still close enough for reception and dining and had its own pool that whilst smaller, was quieter than the main one.

We arrived a bit early so sat and had a drink. They were going to let us know when ready but after an hour I went back to reception and they said oh yes, it’s been ready for 30 mins. Then, as I was in the room packing, a lady walked in saying she had just checked in and given our room by reception. It was only 1130 and checkout was 12, but th room needed cleaning, so inconsistencies with reception staff making me wait, forgetting I was waiting, and letting someone have keys for a room not only still occupied but before it could be made rwady.

Based in Patong but a 10-15min walk from all the crowds, so a central location but not on top of all the wild entertainment. The room was a nice size and the bed is one of the comfiest I have ever slept in. 2 nice pools to choose from and they have an in-house Spa too. We paid for breakfast on two occasions (250bht per person) and it was fine with a nice selection to choose from including freshly cooked omelettes if required. Security did a good job of keeping folk out of the pool at closing time (8pm) which was good as we had a pool view balcony. We would stay here again.

Balcony on the small side but perfectly adequate, bathroom was OK but would benefit with some fresh silicone around shower screen/basin etc. The hotel seem to attract the younger generation/travelling community but everyone was well behaved. Some rooms look directly on to the balcony which may bother some.

The hotel was in a great location. It was close to everything we needed, like laundry, transportation, food, the beach, massages, pharmacies, travel agencies, grocery stores, rentals, fruits, and stores. We could just walk to all of those places. The staff was also really helpful. They were always there to help us with anything we needed. I also liked that the hotel was really clean. They took hygiene very seriously, which made us feel comfortable.

The bed was good but could have been more comfortable.

We had a good sized room and balcony overlooking the smaller pool. We had no issues getting sun loungers when we wanted them. The smaller pool was a lot quieter than the main pool which suited us. The reception staff couldn't have been more helpful, advising us regarding taxis & booking them when we needed them. We both had massages in the hotel spa which were very good. All in all it was a lovely, chilled place to stay.

The breakfast needs to be a little more varied but this has been mentioned in quite a few reviews. We managed, but more variety would have been appreciated. Also the hotel bar shuts really early which is a shame. It also should be said that the walk to the beach involves crossing some very busy roads but that is not the hotel's fault.