This hotel is a luxury boutique hotel and very nice. I have high standards and i am very picky with hotels. The stuff was so attentive, especially Seesan and Charlyne and the kind guy with the glasses(i forgot the name) from the Blue Ocean Bar. I also did a shooting at the hotel and the results i love a lot. The other guests were well educated russian guests, calm and i believe from a good social background. I would any time love to return. They even prepared vegetables for my little son for his bottles for free and the breakfast was delicious, best coffee with milk foam and ao many fresh cooked options. The breakfast was not so cheap for Thailand, but it is worth it. They even cook steak and fish, it was also like a lunch. The hotel is new and therefore all new, the bathtube was so pretty and we had a bath every day. Also the sea is in walking distance and the children area so pretty.

I loved all. Some litte lights in the room i disliked, but they immediately were hiding them after i called the reception. I loved that the stuff was all so attentive with us, 5* service!

Super easy walk to,the beach but far enough away from the main drag for peace and quite

To be fair I read there was construction going on but the crews left why everyone started returning from the beach, tours etc. Their resort website says a rooftop pool and restaurant but sadly it has not been completed, I was a little confused about the ability to rent a chair and umbrella and since I checked in at night o asked a few employees if they were available and couldn’t quite get an answer. Was prepared to buy a day beach club pass but glad I made the shirt little walk down the hill and much to y delight there were plenty to rent daily. I chose Karon because it was geared towards families — didn’t want the Patong night club activity.

Staff need improvement. Not helpful or proactive. Not friendly.

All staff members were excellent; including maid service, security and maintenance. Two staff members I would like to mention in particular were Charlene and Touc. From the first to the last moment I dealt with Charlene she was extremely: efficient, professional, kind, friendly, courteous and helpful. She went out of her way on several occasions to help me and answer my questions. Touc was also extremely helpful, courteous and efficient; in particular when booking a multitude of activities through the Proud Karon he handled it in a clear, concise, efficient and rapid manner. I would STRONGLY recommend Charlene and Touc for any supervisor or manager positions that may / will occur with your organization now and in the future.

Everything was good.

The room, oh the room. It was super spacious with 2 sections together (living room and bedroom) that you can separate. The bathroom was on another level, centrally located huge bathtub easily can fit 2 people, just like shower. What I really liked is that the room was full of electrical outlets everywhere (my current hotel room in another 4* hotel only have 1)and if you have many devices to charge you will love this hotel. The swimming pool has rather a decorative function but you can cool yourself in it.

Huge minus for air-conditioning that wasn't cleaned and disinfected for a long time. After turning it on there was a very strong unpleasant smell of mustiness and fungus.

Great location, room with private entry to the pool was amazing. Breakfast nice, there are many things to choose from

The aircondition and the lights control in the room are very confusing. Would be great to have 1 click system to switch off all lights in the room-we were searching every night for the right button to switch off the certain light. Also there is a kitchen in the room, but totally empty, don’t know the reason of having it there, if you can’t find single tea spoon, pot etc

Very spacious room and the most comfortable bed in all of Thailand. Lots of pillows nice and clean. So comfortable I just wanted to spend a lot of time in my room. The pool was great as well.

The restaurants left a little bit to be desired and the breakfast was not great and it was expensive.

The location is good. Breakfast is simple: A coffee maker is a bonus.

We stayed in B building, and elevators were really slow. On the last day, right before check out, there was no water pressure at all. We should have called the reception. The issue was solved.

I only stayed for one night and it was ok. It was close to some shops and restaurants in Karon Beach, which is a bit quiet compared to other locations in Phuket. Everything was very clean and bed was very comfortable. No standouts though.

I wouldn't recommend it for more than 2 or 3 nights as the rooms are a bit small for two people. At the time of my stay, they were renovating the hotel, which was a bit irritating with some noise around. But I'm sure it would be a good stay by the time they are done.

Very good hotel, the rooms are very large and modern with all new furniture’s, the staff service very high standard I used the free shuttle which was surprise that it goes to four popular tourist areas in the island including Phuket town, the breakfast was very good I like the variety and quality of the food, the beach is very near only one minutes walk, very good and peaceful hotel with great service I will go back next time.