The see view was amazing, and the restaurant served delicious food The spa & pool was awesome.. you could just stay at the hotel without leaving. Also, the location is perfect

- Nothing

Everything was good. The cleanness of the room along with areas around the hotel were so great.

Nothing everything was perfect.

I liked the hotel location, the parking, the bedrooms, restaurant view, the spa facilities the reception help desk especially "Niveen" she was very helpful.

There was no body weight exercise gym and the food in the restaurant I found some fruits and vegetables are not fresh. Also, there were no enough table in the room to put my luggages above.

Very nice hotel. The hotel manager, Mrs. Emine, is very polite and humble. She treats people with high standards and has very high morals. The hotel is wonderful, overlooking the sea. The rooms are spacious and very clean. I booked a room with a balcony, and the balcony was spacious and clean, and the view of the sea was wonderful. The TV has many Arabic channels. The breakfast is wonderful and varied. The staff are excellent, some of whom speak Arabic. Many thanks to the wonderful hotel manager and all the staff, especially Mrs. Nevin, Mrs. Serpil, and Mr. Mohammed at the reception.

Nothing

Newly renovated hotel with comfortable room size. Family of 5 persons so got a family room which consists of 2 rooms and 2 bathrooms with a small kitchen sink and cabinets. There is a fridge and kettle in the room. Beds, pillows, and comforters are also good. On the main Ataturk highway and facing the Black Sea. The neighborhood is safe with lots of shops and a mosque at less than 5 min walking distance. The front desk, housekeeping, security guard, and bellman staff are all very professional and helpful.

Appreciate traditional Turkish breakfast, however coming from North America, the breakfast is not very special and needs improvement. There need to be more choices for children and perhaps an American continental breakfast with waffles, pancakes, muffins, cakes, croissants, and a toaster would be nice to toast bread slices and add butter or cream cheese. Also, need to have more choices in omelets and eggs.

The staff are amazing, especially Ms. Amina, Ms. Nevin and another lady at the reception whose name I don't know. They are all amazing and they are the hotel's asset and the real gain with their dealings, service and sincere smile. The location is excellent its really the value for money. The breakfast is good. All services are available. The hotel is close to everything. The swimming pool is good. Honestly, there is nothing bad. I thank them all. We spent three wonderful nights and if we come back, it will definitely be our first choice.

Breakfast is almost the same every day, it needs to change the items. The air conditioner was hot and did not cool well. But it was not affecting because everyone around you is smiling and wants to serve you sincerely.

Location is close to market, resturants and sea

Nothing

The hotel is fully renovated, clean and neat. The staff are good. I have booked for another visit to this hotel in few days. I decided to return back to it.

The breakfast needs lots of improvement - no options, not delicious and not taste good ( I am sorry to the management but really you need to improve your breakfast buffet)

The hotel was excellent, cleaned, and quiet. I and my wife spent the first 3 nights in Trabzon. Its location is good close to market and restaurants The beach is very close and our room has the sea view. It's recommended. Thank you for the staff who helped us during our stay.

NA

We liked this hotel. It’s clean and new. The staff was very friendly and helpful. The bed was comfortable. The room had everything we needed — a kettle, a hairdryer, and other basics. Nice design. There’s parking. Breakfast was excellent. We didn’t have time to try the spa and pool, but that’s a good reason to come back. Thank you to the hotel.