Accommodation was good . The location was good.

The hotel staff provided a disappointing experience. Despite requesting vegan options well in advance, we were served meat on the first day. We spoke to management, and he was rude . The hotel is beautiful, but the staff is horrible. When we brought this to their attention, the management team was extremely rude, stating, "If you're not happy, you can leave, this is not a 5 star hotel" eventually they gave us basic vegan items. The entire team lacked basic hospitality, and I would strongly recommend providing them with proper training, including improving their English communication skills, as this is essential for delivering better customer service in a hotel setting.

The apartment was located just 5 minutes from Taksim Square so the location was perfect. It was really clean, the neighborhood felt very safe and the 24-hour reception was definitely a plus. The staff were also super friendly and helpful.

Breakfast was brought directly from the kitchen, so there wasn’t much opportunity to choose what you actually want. If you're planning to stay longer be prepared for the same breakfast every day. 😕 The window in the room was also quite inconvenient very heavy and difficult to open on your own. Oh and the Wi-Fi? Totally useless.

Steps away from Taksim Square. Great location. Staff were extremally helpful, with all of our requests. There is a near by paid parking, if you go with your vehicle. Breakfast was good, enough to get you going in the morning. Plenty of coffee and tea. Room as a little on the small side if you chose one large bed, but a lot of space if you go double beds. We had two rooms, that's how I can compare. Very, very clean place, the sheets were super white, like brand new. The staff are very responsive to your requests. Nice place over all. Great value for your money.

Very comfortable hotel in the center, 10 mins walk from Taxim Square, close to the walking / shopping street. Very comfortable bed. Small but comfy room. Great value for money.

The noise isolation could be improved, but pf course this is the city center so noise can be expected. Nicer vibe at breakfast could easily be achieved by adding music and a bit of smile to the breakfast guy.

Very accessible, good position near Taksim Square and the areas with shops, restaurants and bars, from here you can reach the interest points very easily. The rooms are modern, well equipped with everything you need, the beds are very comfortable. The staff very friendly and helpful, they helped us with our stay and getting around the city.

A good location - close to İstiklal Street, Taxim Square, and Kabataş ferry terminal is about 10 minutes of walking away. Breakfast was nice. The room was warm and clean. In general, very good experience.

Heavy old-style windows that are hard to open. Opaque glass door to the bathroom - good enough, but some other less transparent material would've been more comfortable.

Location fantastic. A short walk to the high street. Room was super cosy and the bathroom was clean and water pressure excellent. Taxi from hotel to airport was very smooth

The lift was small. Can accommodate only 2 persons at a time. Because it was off season, breakfast was served in a small space next to the reception. It was a set breakfast..you eat what you are served

The room next to us, the one closer to the elevator was very noisy all night. From the bathroom all shouts in Russian were noisy up to our beadroom. We are sure other rooms also claimed. When we arrived two buses were on the street parked, Uber could not get us to the hotel and had to walk with the suitcases.

good location clean room safe

Very poor WiFi. While the restaurant is very small its open for hotel guest and non guests at same time and this is a wrong plan, always there is no free table !

Excellent location to discover the city

The breakfast was good but simply not to our liking. More free choice options would have been nice as well as a a choice of juices