1. The staff were welcoming all the time. Mr daoud, Mr Anas and Ms. Seera all are in the reception are professional, polite and lovely people. 2.the housekeeping ladies are extremely polite and professional. They were coming every day. Our room was cleaned every day 3. The location is very good near Osama Bey metro station with access to different shops and all thing are beside you from markets to pharmacy and every thing was in the neighborhood 4. This is kind of hotels you are thinking that if you return back you will definitely choose it again and again.

No thing

Best hotel I’ve stayed in Istanbul! Highly recommend you stay here for your getaways. The hotel is very clean and transport links are amazing around the hotel, you could get to Eminönü & Taksim within 10-15 minutes max by bus even quicker with the metrobus/train. Nişantaşı is within 5-10 minute walk! The cleanliness of the hotel is outstandingly great! The staff especially we thank so much for all their help & support, they were all amazing with their services! Very welcoming, warm hearted and friendly staff, it couldn’t have been any better. Highly highly recommend this hotel if you’re coming Istanbul and we will definitely be returning again and choosing here for our future stays in Istanbul for sure! Thank you to the Istanroom Hotel staff for all their kindness! Davut, Eyad, Enis ve Mehmet Ali all very helpful and great staff, thank you all so much for everything!

Staff has been very friendly. The hotel and the rooms are very nice and clean. The beds are really comfortable. You can get water and Turkish coffee for free if you want. They don't offer breakfast which is ok as there are a lot of different nice eateries very close by. We always stay in Sisli when in Istanbul as you will find everything you need in walking distance. This has been our second stay at this hotel, but most probably not our last. I definitely would recommend this hotel.

There has been nothing to complain about.

Extremely clean and well presented. Great location. You can walk to Taksim square (20mins) or get the metro which is very easy. Loads of restaurants in the area too. Staff were extremely friendly. David gave us such a great intro and was so helpful through our whole stay. We wondered if a 9.6 rating was really going to be deserved but it absolutely was. A 10 from us.

Nothing it was great

-very nice staff, always available to help you -unlimited water, coffee, tea (free of charge) -food delivery to your room -central location -everyday cleaning if you wish -comfortable bed -room size is good enough for 2 people -lot of places nearby to eat

-cold room, the windows do not hold the heat inside (however the AC can be used to heat up the room) -busy street, traffic jams and honking are constant (no soundproof) -the room's door is not soundproof you can hear every noise from the corridor -the elevator is noisy when it is operating (you can hear it is moving inside your room)

The staff was very helpful and welcoming, the location was very good and the room was like in the picture, comfortable and very clean. I booked this hotel as a backup emergency after a very bad experience in another hotel in Istanbul in that i had booked to stay 19-24 November. Due to previus experience i asked to see the room before paying and the room was very nice, very clean, a great aroma and comfortable. The staf on both shifts made sure to support with free coffee, tea and water throughout the whole stay at anytime and were ready to help with any additional ask i had. The location is very good near to the metro station.

Nothing concerning the hotel itself. There was noise outside as it was a busy street, but i had a very good rest so it did not bother me.

The location was very good and the staff was quite helpful. Eyad, Dawood and Sedrc all were really helpful and they answered all the questions I had. The metro station is much near which makes it quite helpful.

The thing which can be improved is the early check-in charges. I know to check-in early you always need tp pay extra but it would be quite helpful if you can kind of change that policy as the guest is coming from a far place and would like to rest and will be staying with you for a week. I wonder if some expectations can be made on this.

This is a great hotel for a short stay in Istanbul, if you mostly spend days outside and come to a hotel to sleep. Rooms are equipped with everything you may need, quite spacious and comfortable. Great value for money. Perfect location to connect with different areas of the city due to close distance to metro. Many restaurants, cafes around, very lively and interesting neighborhood, I felt safe even late at night. Hotel is located near a busy street but we didn't hear much sound in the night and could sleep comfortably. Hotel staff is very polite.

Back rooms are super close to a building behind, we didn't feel comfortable opening curtains.

I had a great stay here. The room were clean, comfortable, and the staff was fantastic. The hotel has all what you need, affordable with 5 starts service. A special thank you for the hotel manager to allowing us a late check out when our baby was sleeping. Staffs are very polite and helpful. We met davod, siedra, nureddin and the cleaner lady, thank you for your hospitality guys!! The staff will make chai and coffee every morning for us also help to bring out our baby stoller every time we go out it was amazing! Enjoy the unlimited drink here. Highly recommend this hotel for both the service and accommodation. Please do stay here!

None

The staff is absolutely exceptional. They are at your service, extremely kind - They deserve 20/10. Definitely a 5 star hotel level of service. I confused my travel dates by mistake and they reimbursed me the first night. I love that coffee, tea, and water are free at reception. The location is perfect - walking distance from everything you need, yet a fairly residential neighborhood of Istanbul. Would definitely stay there again.

The staff was very flexible in accommodating our check in one hour in advance, however the cleaning of the room seems to have been rushed - one bed was missing a blanket, and it wasn't clear if the hand towel had been changed in the bathroom. Sometimes these things can happen - but it did give a strange start to our stay. The staff was however very quick to resolve the issues promptly.