Very convenient location.

I do not understand why the gym opens at 8.00am if it is below ground, so it is not possible to disturb other guests, and it is not needed staff as it is for the Spa. The possibility of having it opened for instance at 7.00am, would meet a lot of guests needs without possibility of enjoying the fitness area during the day. On the other hand, the gym facilities and equipment are excellent and very complete.

It is a excellent hotel many facilities like spa,massage,gym and swimming pool ,the stuf is very polite and very helpful and excellent roof top view with taking breakfast at moring. I want to thank (EYLÜL) she is very nice receptionist and she is very polite girl and very helpful

It is a excellent hotel many facilities like spa,massage,gym and swimming pool ,the stuf is very polite and very helpful and excellent roof top view with taking breakfast at moring. I want to thank (EYLÜL) she is very nice receptionist and she is very polite girl and very helpful

Bellboys were very nice, helped us to park our car, and also book a taxi to the airport. Staff in general are very helpful, and the hotel is kept clean and tidy. The location was great for food, especially. It is a good place to stay with metro at walking distance.

Staff on reception has difficulty talking in english. In the morning, cleaning staff knocks on the door even if there is a do not disturb sign. They also open the door sometimes even if the sign is on the door. When told to come later, they knock after 30mins again. It can be a disturbance if you want to have a good sleep in the morning.

The property is well situated, just a block from Taksim square. The room was spacious with 2 double beds and breakfast was the best. Full English breakfast everyday, nice view of the city from the breakfast balcony, loved it. We had an early arrival flight and arrived at the hotel 6am with check-in being at 14:00, but they checked us in at 6am since they had a room available and did not charge us extra for checking in early. This was so great since we were tired from an all night flight from South Africa.

Loved all services offered, no complaints

It’s so clean and very comfortable and all staff in hotel very helpful and always smiling and they greeting everyone , i want say thank you for all staff there . Location super perfect and very close to taksim square and all restaurants and coffee shops under the hotel . Gym and pool so nice and clean .

All was good and perfect

Excellent location if you want to be 150meters from Taksim Square / Istiklal Street 250m away. You have the Metro within a 3 minute walk. The Deluxe room is very comfortable and I had the view of Taksim Square. Buffet Breakfast is served on the 11 Floor with amazing views of the Bosporus. I would not be doing justice if I did not mention 2 staff members. Muhammad who runs the concierge is an amazing young man full of character and a vibrant personality, anything you need his your go to man. Second staff member is Idris, tucked away behind reception desk with his radiant welcoming smile. Will do any and everything to accommodate your request in which ever way he can. Thank you guys for making our stay a pleasant one.

Nothing comes to mind really especially after spending 10 nights there.

Location where everything is around you. Very helpful Staff, they gave us an amazing early check in due to availability which was around 8am where no other hotels in my life has done it before as well as late check out. A real big thanks to Mr. Mohammed and Mr. Ali from the front desk.

The air conditioner was going off and on even if it’s not at auto.

The property location and staff were amazing. I had a wonderful stay at this hotel and want to especially thank Eylul at the reception for her warm and professional service and Emrah who went above and beyond by helping with our luggage, showing us around the area, and taking care of us throughout our stay.

Staff are excellent and very helpful. Excellent service. Spacious clean rooms. Housekeeping excellent service. The breakfast bar is excellent. Eylul Mohammet provided excellent front desk service. Emrat and Yousef excellent service. Hamze, excellent service at the breakfast bar…

Overall is excellent- minor updates would be nice.

Location is good

There are not good options in breakfast. No fresh tea after 8am, most of the breads were finished after 9am and they didn’t bother to refill. Not even a single good option in hot meal. We asked for tea bags after 11pm after coming back to room at night as no one refilled the tea tray in room but manager refused to provide any tea bags. We had to go out to coffee shop to pay for coffee