I had a wonderful stay at this hotel! The cleanliness was impeccable, and the modern ambiance added to the overall experience. The hotel's proximity to the cultural center was a definite plus. The staff, especially Ahmed and Sau (apologies if the names are not exact), were incredibly friendly and helpful. The included breakfast was a delightful addition. Highly recommend this place for a comfortable and enjoyable stay.

The breakfast was excellent, plenty of choice, sweet and sour but no fruit and no yogurt. The location i it's close to everything and easy to be find. Hotel is brand new,rooms are clean and everything works perfectly The host are really nice and they help you with all your need and request. I really recommend this place

Good location, near Golden Horn, metro, restaurants, supermarket and the main road. New hotel with lovely staff who were very hospitable, helpful and kind. Very clean hotel, nice decor. Staff spoke limited English but we managed well with Google translate and they always went out of their way to try and understand and help. When we had a few issues in the room they sorted them out immediately (not real issues, just figuring out how things worked). We had a sea view family room with a double and 2 singles, room has 2 Juliette balconies with lovely views. Kettle, fridge, hairdryer, water, coffee sachets in room. Free tea, coffee, water in reception 24/7. Breakfast 8:30-10:30 when we were there - included Turkish tea, milk, coffee, ready cooked savoury French toast with salad items, cheeses, cold meat, jam, cheese spread, choc spread, tahini spread, honey, breads, biscuit, cake. Terrace on 5th floor has some tables and chairs, nice to take up a tea and enjoy the amazing views. Check out their Instagram page for videos of the rooms etc. (@white_palace_otel)

Our only real issue was with the lift - only accommodates 2 people, and often breaks down temporarily(never with us inside - just wouldn't open sometimes) Breakfast - sometimes wished for some hot options, butter, cereal.. but really not a big deal. What was there was very nice and staff were lovely. Sound-proofing not great: corridor noises and also the terrace seems to be open all night - our room was just below it and we could hear furniture scraping noises at all hours.

The staff are really welcoming and the room was really comfy and clean, I liked the breakfast. I do recommend you to stay there you will enjoy your stay because everything you need will be close to you specially the transportations and Egyptian bazaar

Breakfast was tasty with very nice staff - location excellent with major attractions within easy walking distance and convenient for metro, trams and ferries. Great views from the roof terrace

nothing

I stayed there for 5 days The people in counter are so corporated The place is clean The breakfast buffet is tasty sp. Shakshoka The location is near to mesri bazar and quite - far from main road Near halic metro station

We stayed in White Palace Hotel for a week over New Year’s and it was really nice the owner and the staff were super friendly specially Houssam he was very nice and helpful, the owner was very good he looked after us really well, we got complementary tea and coffee throughout our stay which was amazing, the owner helped us to change money and recommend us places to shop and site-seeing and restaurants, they really made our trip so much easier and nicer 😊

I stayed at White Palace Haliç for a short trip and overall had a pleasant experience. The staff were extremely helpful and friendly, always ready to assist with anything I needed, which made a big difference. The hotel was very clean, and everything was well maintained. However, I found the single room to be incredibly small — even by city standards. It was fine for a quick stay, but it may feel too cramped for a longer visit or if you have more than a small bag. One thing that could be improved is the sound insulation. I could occasionally hear noises from the hallway and nearby rooms, which affected the overall comfort. Also, I didn’t have a chance to try the breakfast as I had to leave early each morning. All in all, a clean and professionally run hotel with a great team, but I would recommend booking a larger room and bringing earplugs if you’re a light sleeper.

Everything was great during my stay here. The location is great, convenient and close to many of the main sites while remaining in a quiet spot. Rooftop terrace is a nice plus for sunrise. the place itself is clean and comfortable, all the staff there are super friendly and helpful. I stayed in the single room which is small but it was ok for me. Great breakfast. For me it's not as dodgy as the others felt before getting to the hotel. If you have concerns, you can walk along the busy road instead of the street of shops. I think walls are on the thin side, you can hear neighbours TV. But it's not too bad.

Nothing during my stay.

My mom and I recently stayed at the White Palace Hotel in Istanbul, and we had an absolutely amazing experience! From the moment we arrived, the staff went above and beyond to make us feel welcome. They were incredibly friendly, attentive, and always ready to assist with a warm smile. Our room was spotless and impeccably cleaned every day, which added to the comfort of our stay. The hospitality was unmatched—every time we returned to the hotel, we were greeted with the kind gesture of being offered hot beverages, which felt so thoughtful and inviting. The typical Turkish breakfast was a highlight of our mornings. It was delicious, made with fresh and high-quality ingredients, and offered a variety of options that we looked forward to every day. The location of the hotel is extremely convenient, with both the metro and tram stations nearby, making it easy to get around. Moreover, many of Istanbul’s iconic tourist attractions are within walking distance, which saved us time and allowed us to explore the city at our own pace. The terrace was another wonderful feature of the hotel. Even though we visited in winter, it was clear how beautiful it would be in the summer. I can only imagine enjoying the stunning views while sipping tea on a warm evening. Overall, we were delighted with our stay at White Palace Hotel, and we’re already looking forward to returning. If you’re visiting Istanbul, I highly recommend this hotel for its excellent service, cleanliness, and unbeatable hospitality! Thanks Adnan for the hospitality. And also special mention to Kasia if not mistaken, the lady from breakfast!

Don’t judge a book by its cover; the streets where the hotel is located are a bit dodgy and rundown, however, it is safe to walk by night!