The service from Waiter Hamidul Husen was brilliant, he was always very kind and helpful and made myself and my family feel like at home. The service from Nita (message therapist) at the Gold spa wellness was excellent. After I had my massage I felt energised and all my aches and pain were gone. This experience from Aria Claros beach and spa resort was amazing, me and my family will definitely be coming back. Thank you

The selection of food was repetitive sometimes, there should have been more variations to cater for different diversity of people. The outdoor pools were not heated, children's aqua pool especially should have been warm.

Location, beach, view from the villa, personal.

We were staying at the villa which was away from the reception, breakfast, beach and other facilities. Waiting time for the shuttle was a bit longer then it should be. There were a few shuttles but number of villas and apartments were much higher. The hotel should increase the number of shuttles at least two times otherwise it is not comfortable to wait for a shuttle for 10-15 minutes in average.

We stayed at the Aria Claros for 4 days and was very pleased. It is a hotel especially suitable for families with children to stay. The slides in the children's pool allow children to have fun and spend time. There is also aqua park so you and your kids can enjoy waterslides. There is also a wonderful beach. The entertainment and the cuisine were brilliant.

Upholstery and cushions of the sofa in the room were not clean. The bed sheets and the towels were clean.

The facilities were abundant and largely focused on water activities (slides pools etc...)

The pools were not heated, although they had the means to do so, and the water was absolutely fridged. We were unable to enjoy all the wonderful facilities as it was simply too cold.

Very good selection of food. Very scenic location. Good for kids because of kids club and other activities.

Some parts of the rooms seem to be deteriorating: doors had cracks in them; fridge didn't work. No enough light in the bathroom

Sea was great

Everything was so dirty

good location

attitude of the reception staff, rather rude and impatient

Location and Breakfast

Staff were rude, staff didn't know English. Not helpful. Paid for club room with sea view, haven't had much view and you could hear next door all night. Room wasn't same as the picture and couple of things broken like tap. Air conditioning system were going off after midnight. Wake up in sweat and I couldn't put it back on. Room didn't met my expectations. I book all inclusive but they were charges for water and coffee. Food wasn't good at all. In total It wasn't great experience, really disappointed. 😕

actually jus the location. its was the most poor experience in my life

actually everything. You would maybe say like there should be something. But believe me its not worth your money.