Fantastic experience at this hotel! We were upgraded to a room with direct access to the pool, and the room itself was very confortable! Loved the Turkish bath, the kids thoroughly enjoyed the aqua park and the indoor and outdoor pools. All the meals were really tasty and very sophisticated, with allergens information. The hotel staff was extremely friendly and it helped with the all experience. The beach was a dream…

We loved everything! Maybe I would have preferred if the hamman closed later than 7pm.

We stayed at the resort for a week in May and had a wonderful experience. Our room was comfortable, and the hotel amenities exceeded our expectations. The food was excellent, and we especially appreciated the entertainment options for kids. Overall, it was a great stay, and we would definitely consider returning!

We really enjoyed everything about this resort. If we had one suggestion, it would be to expand the fresh fruit selection at the buffet. Otherwise, everything was excellent!

The property was expansive and spotless which meant that we never felt crowded out. The swimming pools are all connected with sunning chairs lined up on both sides. We never had issues finding seating for our group. The resort is huge with lots of amenities to entertain any age group. The children in our group used the water park, and the adult water slides were also popular. The game room offered lots of entertainment including billiards and ping pong. Seating at the beach was also spacious. We loved the food and the setup.The choices were excellent- fruits, vegetable, salads and other choices were amazing. There is lots of seating indoors and outside. Food selections were wide-ranging and met the varied needs of our group. We also made use of the snack bar close to the beach which offered plenty of food choices. We all loved our coffee/tea time at the patisserie. The bars were always accessible with wonderful staff and drinks. There is plenty of seating inside and out to socialize with friends- we were a group of 25 and had plenty of room to meet up. The resort staff across all disciplines were incredibly friendly and helpful. We were struck by the amount of cleaning. The resort was spotless. The front desk was always helpful and helped organize a bus for 17 on the day of our departure.

The resort needs an ATM. We had to head into town to get money. It would be nice to have more prominent information on tours for Ephesus and other sites.

Stuff are so friendly and so they are always there to help you

There was a problem between my booking and hotel and I had to pay extra even when I paid in full at booking.com

the hotel food was amazing staff were so helpful and always friendly

staff and food

The entertainment staff were very good and hard working. Lots of activities for children. Staff very attentive.

Would like more focus on Turkish cuisine which when offered was delicious. Would like natural fruit juices offered as opposed to artifical juices.

Great location, excellent beach, spacious room( even bigger than expected and we had two bathrooms, which i didn't understand from the description of the room), pretty good level of cleanliness. Restaurant good quality, food various and tasty . Even for very picky persons(like my daughter) you can find something. Huge pool, and when the weather was bad there's a pool half inside with warm water. And a lot of space to play eit kids.

Staff had some problems with communication in English, but if you ask one -two more people you'll find someone to handle the situation. Not a big issue all in all. The coffee was awful

Great beach and sea, very large and spacious pool and large number of lounges. Very helpful staff. Very close to Ephesus Ancient City and a decent car ride to Sirince village. A lot of services like rent-a-car are available inside the hotel.

Wifi reception is extremely limited and non-existent in many locations and the speed is also questionable. The access to wifi is also tied to passport details which is not safe in general. Additionally I would personally prefer a regular wifi password instead of web browser authentication because I couldn't use some of my smart devices that cannot open a browser session to login to the server. Food variety is extensive but the taste is alright. The beachfront had wind everyday at certain times and it looks like it is a natural phenomenon at the bay.

Wonderful location, great beach and huge pools with aqua park for children and adults, really ultra all inclusive with delicious food ,good Turkish bath and spa

Nothing

Staff are welcoming, helpful and cheerfully try hard to make every resident comfortable and happy. The array of activities kept us busy and the food was of a good standard with more than enough variety.

Not necessarily a negative, but due to the time of the year, night time entertainment activities were perhaps affected by the cooler weather at night. The outdoor stage area made attending difficult. Perhaps an indoor entertainment hall could be considered for the future rather than the Sports Bar which did not have a stage.