Very good size, convenient to walk to nearby shopping belt. Large bathrooms and spacious. Good height Room facilities seemed upgraded vs other parts of hotel. Co. Doetavle bed and room Extra pillow available Courteous and friendly English speaking staff.

The lift is bit dated esp the carpet. The lift door seemed to shut on its own despite pressing the open button. So do watch out. Standing glass door for shower is bit odd..water can spill out through the edge..so do be careful to face the shower head towards wall if you don't want to wet the toilet .😂 Parking is a little expensive but secure.

I really love about the stay here, the staff were really friendly helping out to sort the taxi issue that I was having. The room was great. It was spacious and clean. The breakfast is quite good with a lot of choice given and the location is quite close to the nearest station, but it might still be a problem if you plan to walk towards it during winter times, which could be quite challenge and chilly with the luggage along.

The rice with raw fish served wasn't fresh, so it might need to take a check on the materials used.

Quiet neighborhood you will have very good night sleep. Friendly and helpful staff. They even help me to keep my mobile phone which l left at the room until my next visit. Thank you! Lawson and Seicomart just opposite the hotel which added many points. Definitely my first choice hotel when l back to Sapporo. Thanks for free upgrades of the room from booking.com, we got a very big room for 2 person stay. This is the biggest room we stay in Japan.

Location a bit far from famous spot hence it is A bit hard to walk around outside the hotel during winter to subway station, to and from airport bus station. I believe others season is ok and good to stay. The bath room rack should change? Otherwise, it is not enough to put 3 bottles as photo shown:)

The room was big for family of 3 with 3 beds. Short walking distance to train station. Convenient as there's a lawson just opposite the hotel. Shower was strong and water heater was good. Really value for money. Staff was very helpful. Walking distance to a bus station that can bring you bk to New Chitose Airport.

My room bidet could flush but I couldn't use the wash function after you've taken a dump. The bed was nice but it was very hard for my liking. Didn't have a good rest. No other complaints but I felt that for that price is was quite impressive.

The property has its home-like surroundings. It’s quiet and seems far away from the busy downtown, but it’s not. If not for the slippery, snowy roads, we would have enjoyed the walk from this hotel to downtown. The place is clean and has everything you need personally. The Staff we encountered were mostly polite and kind. Some can’t speak English, but body language shows kindness and respect.

Hollywood-style twin room was extremely spacious! The room was very well maintained and included a wardrobe and a separate bathroom and toilet. The lighting options were nice and there was a lot of table space which would be nice to study/work. The bathroom included a lot of sink space and had a bathtub. I liked the frosted glass they had! Toilet room was nice and clean :) The hotel itself is quite beautiful and is interesting to look at!

There was nowhere to get water dispensed, only ice! A little bit on the expensive side for Sapporo hotels. Otherwise, little to no complaints! It was a lovely place to stay. Staff were very friendly and multilingual!

The room is very spacious with big bathroom ans bathtub plus the dressing table. I love it.

We went to other quintessa on the first day dragging our luggages on the snow and ice ground and I just knew there were 3 quintenssa in sapporo. My advice is just take a cab from train station or susukino airport limousine stop. Dont try to walk to the hotel. Trust me!! Hahahha.. it took us almost 1 hour to find the hotel with the luggages! The location was far from city and nothing (no restaurant) was around the area. The walk to the nearest station took us around 10-15 minutes in the winter icy ground without luggages.

The breakfast buffet was very good. This was very helpful for family with little kids. I also liked the location. It was walking distance to both subway and city train stations. And walking distance from Susukino which is a popular dining and dining area. Oh, I have to point out that there are two convenient stores right in front of the hotel, too!

I didn't have anything particular that I didn't like.

the room and toilet is really spacious for 3pax! parking is very convenient and pre-reserved for hotel guest. check in/check out processes are quick and smooth. location is very good, walking distance to alot of good food places and city centre!

not very big issue, but the centralised aircon may feel a little warm despite adjusting the temperature. and there’s only one pillow which is really flat and soft.

Mostly everything here was very amazing. The rooms were spacious and wonderful decorated. The rooms include a window to look outside and the led lights were nice. Lobby was very clean with staff that knew english.

One thing that was weird was that we couldn't adjust the ac. Our room was on the warmer side and it was slightly uncomfortable to sleep in.