The staff especially Hamdy, he was very nice and so were the other staff they were all very helpful. The location is perfect. The staff working in the buffet were very nice. The breakfast was amazing and the aqua park was amazing.

The food was not perfect but it was okay. The lunch we didn’t like too much and the dinner is a little better. The snacks were not good. Especially the sausages. Also the safety wasn’t great. There is lots of water around the swimming pool and people are slipping including me, There was no First Aid and my leg was bleeding, they tried to help but they didn’t have the equipment/medication to do so. Next time be careful and please put signs up especially when cleaning and there is water everywhere.

Location is really nice. Hotel is part of "Sunny Days" group. Group has 3 hotels next to /facing each other. Cross the road and you will have beach, Restaurants, swimming pool etc. We had large family suit, very spacious, fully functional A/cs in all rooms ( must for summer months). Lovely beach. Specially one near El Palacio hotel. Its shallow with lots of corals and fishes. We never had issues with sun umbrellas etc. Swimming pools are good though we never used it. Food is simple but plentyful. Staff are nice. Overall nice hotel and good value for money.

Shower is small. Limited food choice / minimal food variety.

Staff were friendly and helpful, room was big and TV channels in English, sport channels also. Bed was very comfortable. Cleaner needed to be a bit more thorough but toilet was cleaned each day, bed made and towels changed daily. Shower was big and had a plunger head fitted so was enjoyable. ——————- Breakfast/ lunch / evening meals are served across the road in palma or Palladio resorts. We ate mostly in palma in the Andulusan restsurant, we was looked after everyday by Mamoud, he worked tirelessly and after a small tip on day one always tried to save us a table. We found the food nice, we always found something to eat. Breakfast consisted of fried eggs or omelette, freshly made pancakes either honey or jam, pastries and plenty of coffee. Lunch we ate small amounts of salad, chicken or beef shwarma and putts breads with fries, plenty of other choices and small cakes for pudding. Evening meals varied but some nights fresh roasted legs of lamb cut in front of you, half a fried duck or chicken, cooked potatoes and vegetables and all manner of other choices. Grilled or roasted fish or beef stew type meal, salads to name a few. We are at 3 of the 4 Al a carte restaurants, all fine and more relaxed, our favourite was the chino Asian restaurant which we stayed in for a few hours enjoying the white wine which was available on the fully inclusive. You can eat breakfast and lunch at the Italian restaurant if you want a more relaxed atmosphere. ———————— The evening entertainment, we preferred to sit in either lobby bar and have a relaxed drink with a saxophonist, guitarist or violinist, however we did watch some of the shows at elpalicio and they were very good. ————————— The beach at palma Mirette across the road was a lovely place to sunbathe and drinks bought over to you (after a small tip at the start of each day 50-100 EGD) was looked after by Mohammad and Ahmed from the pool bar and indoor beach bar.

Very small plastic glasses, luckily we took our own schooners (3/4 pint) so it wasn’t a problem for us.

I am so happy I chose this hotel as it had 3 hotels connected with everything you could ask for on a holiday with your family, or if you travelled alone or as a couple. Lots of choice! I especially liked how welcoming the staff were, and I travelled with Elderly Parents and the staff couldn't do anymore for them to ensure they could go on trips and enjoy all the activities in Hurghada. You can book all activities with the staff ahmed, sheko, kareem and Brahaim, and I highly recommend doing this as they know you, and how to keep you comfortable and happy individually. They particularly cared for my elderly parents who are unwell and ensured the tours knew their specific physical requirements, including a speed boat for my father to the orange bay boat trip as he struggled to walk. I was allowed to gallop the horses in the desert when I asked Ahmed, and it was unreal, best birthday ever!! We had excellent service, the waiters are warm and friendly, and Mohammad will help you when booking meals for special events like New years and christmas Day dinners and also Mahmud for the special birthday party dinner he put on for my father! The food was lovely and my apartment was so spacious for me and my 17 year old son. All The men in the markets were so kind and welcoming, and my son particularly liked visiting these for chats and tea. They made him feel at home and he has made forever friends. All the security and Ahmed the Police man was so helpful and always asking if we were okay and kept an eye on my sons whereabouts and told us, "any problems you come to me" I felt so safe and secure here and I will definitley return! I highly recommend this hotel for anyone travelling to Hurghada at any time of the year! We loved it and we are at the airport now heartbroken to be leaving everyone there!!

There nothing not to like, they went above and beyond for me and my family and when your new to a country and travelling with elderly parents and your own son, I couldn't have asked for anymore and really appreciate all the support that was given to us!

They have Disabled facilities. All the facilities were extremely good. The resort have everything you can need. No need to go outside the resort to enjoy and have fun, as the brought you everything inside to have fun. Night show, beach fun, big size restaurants, different kind of food to mach all guests, drinks, beach bars, and snacks beach restaurant to have variety of snacks with a gorgeous seaview.

They don't have a lot of beach chairs to have, you have to go and catch yours as early as you can to reserve one. Because all guests are running to find places to seat, as if you could catch yours you will not find anything. Dissatisfied; the guests are reserved the chairs from 6 AM or from at night and putting their towels and disappearing for around 6 or 7 or 8 hours and the rest can't find and place to seat. The only thing the the need to improve is that the have Free internet ONLY in the lobby and is very slow because all guests can have access to the same network. They have a paid internet as well.

This hotel is much more than you can read on Booking. There is a huge staff who’s always looking after your needs and really helpful in every situation. There is 2 other hotel which is basically “connected” to Mirette and you have access to every hotel. There are many many pools, waterslides, 2 private beaches and etc. The entertainment is also very great. They have programs for us everyday. The room was always clean and comfortable. They always gave us what we need.

There is no wifi in the rooms and around the hotel, only in the lobby. We bought wifi for 22€ for 7days which was pretty much expensive and it worked poor. So I would say they could work on that service. The other thing is the hotel shops. I wouldn’t recommend anyone to shop there because there is a lots of scam and it is 2-3x more expensive than shops outside. They even gave us expired sun cream.

The staff are amazing at assisting with any query also very polite and not to forget the night entertainment was on point, for adults and children, plenty of water activity within the complex, although the food can be very repetitive not much variety of food. Other then this hotel is just about perfect for a week or 2 holiday and with such decent prices you can't go wrong.

not a lot of variety of food. the room is a bit outdated, the walk to the beach is not ideal as you have to go through the hotel to reach the beach (3 separate buildings make-up the hotel)

Nice stay overall Thanks to Abd El hady the Bell man who's very polite & nice smile & helpful even with our checking in & during our stay & also Mohamed El Sayed the bell man helped us a lot with our luggage The hotel has many nice views & restaurants for all the main meals not much for the snacks with access to variety of swimming pools & beaches to choose from during our stay which is really interesting & unique experience through the 3 sisters hotels Mirette, Palma & El Palacio.

Very crowded even if it's off season & it took us about 3 hrs to check in which is unacceptable when we already have a reservation prior to our visit All kind of trips & visits were allowed no restrictions at all, we even saw on our last day a kids school trip! Hope the hotel management work harder to make these things get better next time as it's a reputable international hotel. Thanks

It seems so empty and closed.

very friendly and helpful staff , food is tasty, rooms clean

there's 2 negative things: 1- there's just one towel center servicing for so big beach in ( El Palacio ) and we need to walk so long way to take towels . 2- I was there in December and the night club was in the fish restaurant and the place was beautiful and the view of the sea was beautiful and the sound did not bother the guests because it was far from the rooms but after New Year's I do not know why the night club was moved to a narrow place in the Palma Hotel and I think in my opinion it is not suitable for a night club because it is next to the rooms and the sound certainly bothers the guests,