Our room was clean and we slept comfortably. The guy who checked us in, he was friendly and courteous.

The lady staff in the morning when we checked out. No "good morning" or "thank you". She just asked "are you checking out? do you need the receipt? Ok, you're good to go." She's cold and distant.

Scott who handles the main reception and the breakfast is super. Helped us understanding and figuring out the places to visit. Free parking and wifi worked well. The staff is very helpful. Ordering food from their tie up restaurants also makes things easy

The location is difficult - far away from the falls and major attractions. The breakfast is filling but might not appeal to everyone. Pancakes are machine made and boiled eggs were cold - so mainly juice, coffee, toast and preserves, breakfast cereal are the main items.

The staff was nice ,the pool was decent and open late so when we got in the kids enjoyed it before going to rest. For overnight stay it was good. The area was okay. Lots of stores and restaurants not to far away and traffic was ok. 20 mins from Niagara Falls State Park not to bad.

The pool could have just a little more lighting and the floor in the room I believe needed a little more clean feet got dirty way to quick when we weren't there that long yet. You can hear the neighbors a lot as well.

The room was spacious and the little kitchenette was perfect to get groceries and not have to worry about eating out - I was pleasantly surprised with the kitchenette! The pool was perfect temperature and cooling off after a long day. Days Inn’s across the US and Canada can be hit or miss, but I was pleasantly surprised with this one!

Not one of the greatest continental breakfasts out there and the hotel was busy, so there were line-ups and the lobby isn’t quite designed for chaos. The pool doesn’t open until 11am - which I understand from a noise perspective, but I wanted to catch a swim before we headed home and wasn’t able to. Not a big deal though!

Lobby & room was very clean

Corner room, no parking, had to park in back, understand it was a full house,

The staff was friendly and provided lots of helpful information during check-in. Our room was clean and well-organized. You'll need a car to get around, but it's not a major issue since it's not too far from restaurants and downtown Niagara.

While the bed was a tad on the smaller side, it wasn't anything that would detract from a short stay of a night or two.

My stay was beyond excellent. The staff was very friendly and helpful. They were willing to do anything to make us comfortable. The room was well cleaned, beds were comfortable. Coffee and tea, a small coffee maker, cups and condiments in the room, refrigerator and microwave. I'm very pleased with my stay there and will return on my next visit home. Beautiful pool also there. I recommend this hotel to all.

Nothing!!!

Nice property, renovated rooms were quite pleasant for the price range and better than I was expecting. Check in staff and check out staff was friendly. This one is better than the other location closer to Amherst. Didn’t stay for breakfast, so can’t comment on that.

The walls are quite thin/not soundproofed so you could hear people watching TV at 4am and I stayed in a room close to the roadway and had a bit of trouble falling asleep, but since the road isn’t too busy it wasn’t too bad.

The staff was very professional, helpful, thoughtful and efficient. The hotel was exceptionally clean and attractive looking. The nights we stayed there were very quiet as other guests stayed and left. The cost of the stay was very affordable and totally within reason.

Nothing

Enjoyed having a jacuzzi in the room! Room was very clean!

Bed was extremely uncomfortable and the pillows were absolutely horrible! Smoking section is behind the hotel next to someone’s house. Wasn’t ideal especially with dogs running loose over in their yard!