I liked the location of the hotel, and the staff were friendly. My kids really enjoyed the pool as well.

We stayed for 3 nights, and the room was never cleaned. my son said that he read somewhere they'll clean the room after the fourth night of your stay? That is not really good when it's a family of four. Breakfast was decent, but it can really use a change. The make your own waffles, cereal, and yogurt were pretty much the only good food they had. The hard, dried potatoes, liquid eggs, and cold, hard turkey sausage were not good, and having that for three days in a row was disappointing. Also, please upgrade your arcade machines. They are so dated.

The hot breakfast is wonderful, lots of choices. The waffle machines are the best with real butter! All day coffee, tea water and juice The pool and mini arcade are great for the family. The games are very well priced. The rooms are really clean was very quiet even tho the hotel. Was busy. We could see our vehicle from our room. The staff is always so helpful and nice

There is no change room at the pool have to go back to your room soaking wet or use the bathrooms near the front desk. A change machine at the arcade would be helpful Just some nit picky things having real cream for coffee over international delight and real syrup over the synthetic stuff.

Pool was small and very cold in the water and room. The lights in the room were very dim and it had a musty smell. The bathroom sink was oddly placed and the tap was in the wrong place that made it impossible not to spill water. Bed was clean room was clean. Breakfast was meh would definitely skip except the make it yourself waffles. Staff was friendly and helpful free parking was a bonus but the back of the hotel did not feel safe at night due to the secluded area. If i was traveling alone i would recommend parking in the front. the elevator was only on one side of the hotel and my room was at the far end. This hotel is not in downtown niagara first time at the falls this hotel was far from all the tourists attractions. I would stay again for the price.

Front desk staff were welcoming and friendly. We stayed in a Family Suite with One King and Two Queen Beds, room was exactly as the pictures showed and exceptionally clean. Property is located in a safe area within Niagara Falls, New York. Great value for a family suite!

I appreciated the continental breakfast, yet breakfast was the same each morning and sausage tasted rubbery. FYI the shallow area of the pool is 3 ft 11 inches just wanted to let others to know in case they have little ones.. I highly suggest bringing a floaty.

Breakfast was simple but very good. The were continually filling items for the whole time. There is option to use Juice or Tea / Coffee for whole day. I do see that the staff was maintaining cleanliness. There was also one staff who came and asked whether there is something we need like room being cleaned etc. I personally didn't use swimming pool but I did see many families enjoying it. Overall if you have your own car i this is good place although Niagara is a bit away.

Its bit far from Niagara fall and if you don't have taxi it will take around 35$ to go there. If you are first time visitor better to try something near Niagara falls. You have Indian food choices at walking distance there. You can order food online but incase you want to visit any restaurant you will need to book a taxi. No place to keep your wardrobe. The place is in suburb, it is not in city and not at Niagara. It is somewhere in the middle.

We booked this hotel for NiagaraFalls visit though it bit fas like 5 miles, however not much traffic. Room wise is OK bit small but still ok for small family, however bathroom is horrible with very tiny toilet i can say toilet is good only for kids and not for adults. It have enough of parking and breakfast also ok ok, not so great. The good thing is it have indoor swimming pool, if your are going with kids, you will have some good time in pool.

Hotel rooms are fine for small family, however bathroom is horrible with very tiny toilet I can say toilet is good only for kids and not for adults.

Staff were all friendly and helpful. The bed was very comfortable. Swimming pool was clean and warm. The gym was well equipped and the breakfast room was bright, spacious and clean. Close proximity to the fashion outlets and shopping.

My shower curtain had a disgusting stain on it which was visible when standing in the tub to take a shower so I can see how it must have been missed. Corners of my room (beside the radiator) had food pieces that were missed by cleaners. Also, there were instances where there was a lot of noise in the corridors (running, talking, moving trolleys).Although breakfast was nice, the choices were very limited.

Good location.

Very rude attitude at the reception. They yelled at me when I left. They said they would charge for my service dog. I have provided a certificate that the dog is a service. I was also refused early check-in, I was ready to pay. She did it very rudely. I had to book for 2 nights. They also gave me the middle finger at the reception. I lived with the feeling that I was living for free. The sockets in the room do not work. I will never live in this hotel chain again.

It was updated and clean, you could get drinks 24/7 from the snack bar. It as also very quiet. N a good location near Niagara Falls. The photos on the site matched the room. Staff ws polite and very informative.

With nit picking th only three things was it as hard to find the ice machine and hey don't tell you that you need two adults to go swimming. They also don't have microwaves in the room. So if you need to reheat anything you have to go all the way to the breakfast area to use it.

Went to Niagara Falls for my son's 11th birthday, took the entire family (9 of us total). We had 2 rooms, 1 suite and 1 double queen room. The rooms were plenty big enough, they were clean and the staff was great. The kids loved the pool and my oldest son enjoyed the gym. We will definitely be back in the near future. Also the wing shop across the street has amazing hot wings and chicken sandwiches.

Everything was great!!!