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7.4

1,028 reviews

SureStay Plus Hotel by Best Western Niagara Falls East

SureStay Plus Hotel by Best Western Niagara Falls East

9100 Niagara Falls Blvd, Niagara Falls, 14304, New York, United States

Choose dates to view prices

Business center

Free Private Parking

Free wifi

Streaming service (like Netflix)

Air conditioning

Kid-friendly buffet

Parking On Site

24-hour front desk

SureStay Plus Hotel by Best Western Niagara Falls East

SureStay Plus Hotel by Best Western Niagara Falls East is a 3-star hotel located in Niagara Falls, Ontario, Canada. The address is 9100 Niagara Falls Blvd, and the property sits about 5.5mi from the city center. Minimum price starts from $64 per night, and breakfast is offered. With 1,054 reviews, this option attracts travelers seeking value and consistency.

Features include free Wi-Fi, private parking and on-site parking (free), a 24-hour front desk, elevator access, and non-smoking rooms. Air conditioning keeps rooms comfortable, and a bathtub adds a touch of relaxation. Entertainment comes via a streaming service (like Netflix), while practical touches include a kid-friendly buffet, picnic area, free toiletries, and pet-friendly options (extra charges).

Upper floors are accessible by elevator, ensuring easy access to rooms on higher levels. The on-site features include a free business center, making it convenient for quick planning or travel work, while breakfast is available to start mornings right. With free parking and a range of thoughtful amenities, this stay suits budget-conscious travelers visiting the Niagara Falls area.

From check-in to winding down, the stay keeps things easy and comfortable, with practical touches that travelers truly appreciate. Free Wi-Fi helps stay connected, and on-site private parking plus free parking make arrivals and day trips a breeze. A 24-hour front desk and elevator access keep the flow smooth, while non-smoking rooms, air conditioning, and a relaxing bathtub add everyday comfort. Entertainment comes via a streaming service for cozy evenings, and kid-friendly buffet, picnic area, free toiletries, and pet-friendly options (charges may apply) add thoughtful, family-friendly details.

Breakfast helps start mornings on the right note, and the location serves as a convenient hub for Niagara Falls explorers. The property sits about 5.5mi from the city center, balancing accessible sightseeing with budget-friendly lodging. With 1,054 reviews, travelers often highlight the value and consistency found here, making it a reliable pick for a hassle-free visit to the area.

Payment is straightforward, with cash not accepted and a range of cards welcomed: Discover, Visa, American Express, Mastercard, Diners Club, and Carte Blanche. Pets are allowed, with charges may apply, adding flexibility for furry friends. This blend of practical amenities, flexible policies, and solid guest feedback helps shape a traveler-friendly option in the Niagara Falls region.

Closest airports

Niagara Falls International Airport

1mi

Buffalo Niagara International Airport

15.6mi

Billy Bishop Toronto City Airport

43.1mi

John C. Munro Hamilton International Airport

49.3mi

Toronto Pearson International Airport

52.2mi

Most popular amenities

Business center

Free Private Parking

Free wifi

Streaming service (like Netflix)

Air conditioning

Kid-friendly buffet

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

Picnic area

Upper floors accessible by elevator

Free toiletries

Bathtub

Rooms

Queen Room with Roll-In Shower - Disability Access in SureStay Plus Hotel by Best Western Niagara Falls East

Show 6 photos

Accessible Room

1 Queen Size Bed

260 sqft

City view

Private Bathroom

Microwave

Coffee machine

x4

+

x3

More details

Queen Room with Two Queen Beds with Sofa Bed in SureStay Plus Hotel by Best Western Niagara Falls East

Show 5 photos

Room - 2 Queen, Sofa

1 Sofa Bed

2 Queen Size Beds

260 sqft

City view

Private Bathroom

Bathtub

Microwave

+

More details

Queen Room in SureStay Plus Hotel by Best Western Niagara Falls East

Show 4 photos

Queen Room

1 Queen Size Bed

260 sqft

City view

Private Bathroom

Bathtub

Microwave

x4

+

x3

More details

Queen Room with Two Queen Beds in SureStay Plus Hotel by Best Western Niagara Falls East

Show 4 photos

Room - 2 Queen

2 Queen Size Beds

260 sqft

City view

Private Bathroom

Bathtub

Microwave

x4

+

x3

More details

Show 2 photos

Room - 2 Queen, Single Use, Sofa

2 Queen Size Beds

1 Sofa Bed

Refrigerator

More details

Queen Room, Sofa

1 Queen Size Bed

1 Sofa Bed

More details

Standard Room

1 Double Bed

x4

+

x3

More details

Queen Room, Single Use, Sofa

1 Queen Size Bed

1 Sofa Bed

Refrigerator

More details

Mini, Queen Size, Single Use, Sofa

1 Queen Size Bed

1 Sofa Bed

Refrigerator

More details

Apartment 2 Room

More details

Deluxe

More details

Double Room, Partial Sea View

More details

Guest reviews

7.4

1,028 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Carol

8.2

July 2024

Room was very clean and comfortable. The bathroom was very clean. The bed was comfortable. The pillows were fluffy, and I wanted to take one home with me. However, I left it there for the next guest. The refrigerator and microwave were very clean.

The toilet was way too low. It needs to be in compliance with the Federal guidelines for people with disabilities. Check in time was 3 pm. Not good for someone that has traveled all day and would like to rest after the long drive. Then there was only one computer for check in, two people working on getting everybody checked in, there was a long line of people waiting their turn.

🇨🇦

Olivia

9.1

August 2024

The location was great. Close to the airport, 20 min drive to the casino which is why we were visiting for a concert there. Area has every store and restaurant you want. Rooms were decent for 2 people. The bed isn’t a queen size more a full double. Comfortable. Pillows were good for my husband but too soft for me. Tv was a great size for the room. Ours had a pull out couch in it. Free parking. Free breakfast. Choices limited but for a quick meal on the room with coffee or juice it’s perfect. Check outs 11am.

Add some garbage cans on the outside of the building.

🇨🇦

Maria

8.2

November 2023

It was a comfortable stay for our one night there. Staff were very friendly & helpful. Not being familiar of the area, it was easy to find the place & on a main road, where it was easy to get to some shopping malls, store’s & restaurants. Breakfast was provided & was the average set up.

Upon entering the room, it had a weird odor—-almost like dirty hair. Maybe it was the carpet? It also wasn’t easy to operate the converter for simple local channels. Looks like they use the Amazon Fire Stick which is fine if you log into your app accounts?? We gave up after awhile. Was also a bit odd, that a possible employee was smoking weed right outside the entrance doors. I have nothing against anyone smoking weed, but perhaps they should have gone further into the parking lot to do that.

🇨🇳

Syed

8.2

July 2023

Very nice staff ,clean rooms and very good breakfast ....recommended

Lighting was a little low on side ,they should put more bright lights

🇺🇸

Kasley

9.1

April 2024

The staff were accommodating. My room was very comfortable. The handicapped parking was close and accessible. It was a pleasant stay overall.

Only two things. One, the Wi-Fi went down for a day and a half. Two, the breakfast was nothing to brag about. The eggs were powered and the sausages were rather leathery. The yogurt and fruit were a nice touch as well as the other amenities. Oh, and the TV didn't allow access to paying channels that we might have subscriptions to, and no channel guide either.

🇺🇸

Dawn

8.2

July 2024

The staff were very sincere in providing excellent customer service, and had a high degree of professionalism - and this is despite the property being VERY busy. I appreciate this very much about the staff there.

The rooms are very small but that’s just based on the size of our group- 2 adults, 2 children and one dog. It was fine for us for an overnight stay and all slept comfortably.

🇺🇸

Pankaj

8.2

August 2025

Cleanliness and super friendly staff (which is becoming rare even in hospitality)

Rooms are small. Stayed in double queen bed room but hardly had a space to open my suitcase and move around. No drawers Or shelf in the bathroom and no potatoes in breakfast Or no changes to it. Breakfast room gets crowded and had to eat standing for some time

🇺🇸

Sara

10

September 2023

I’m very iffy about staying at hotels because I hate paying for a hotel that has great rating then when you arrive it’s disgusting and smells like mold , I truly prayed and asked God please don’t let this be another hotel with careless staff only there for the money and not the passion for their work and praise Jesus we arrived hotel didn’t smell like mold or damp basement the room was a little small but perfect seeing I’ve been on missionary trips and slept on dirt , the room was CLEAN the bed was CLEAN and trust me I go in and strip and check for hair reused sheets bed bugs I check it all and resanitize bathroom the comforter had a stain but it was embedded washed but their NO PROBLEM but good job the breakfast was set up nice I didn’t eat I grabbed coffee and bananas I’m also a chef so I go in and scope out the area for quality freshness and cleanliness , over all it was a pleasant stay and the young man at check in was very humble polite and friendly God bless you all and thank you also the nice older lady at morning check out was sweet thank you God bless you all great job❤️❤️

🇬🇧

Kingsley

8.2

October 2023

Room was clean and a good size, hotel is just across the road from 24/7 store. Hotel is located 10-15 mins drive from the falls. Fashion outlet stores 30 mins walk a way. Staff were always on hand if needing anything and they were so pleasant. My advice regarding using taxi service.... I would download the lyft app and order taxis through lyft, they are cheap on fares and very reasonably priced.

The area around the hotel looks alittle run down

🇨🇦

Laura

9.1

December 2024

The hotel was very clean and even smelled clean. The room was small in size but very clean and the decor was nice and the bed was comfortable. Breakfast was good, especially the waffle maker. Very friendly and polite staff.

The tv and the remote was quite difficult to use. The tv came on by itself twice in the middle of the night waking us up.

Points of Interest Around SureStay Plus Hotel by Best Western Niagara Falls East

Airports

Niagara Falls International Airport

1mi

Buffalo Niagara International Airport

15.6mi

Billy Bishop Toronto City Airport

43.1mi

John C. Munro Hamilton International Airport

49.3mi

Toronto Pearson International Airport

52.2mi

Amenities of SureStay Plus Hotel by Best Western Niagara Falls East

Business center

Free Private Parking

Free wifi

Streaming service (like Netflix)

Air conditioning

Kid-friendly buffet

Parking On Site

24-hour front desk

Non-smoking rooms

Elevator

Picnic area

Upper floors accessible by elevator

Free toiletries

Bathtub

Stay rules - SureStay Plus Hotel by Best Western Niagara Falls East

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - SureStay Plus Hotel by Best Western Niagara Falls East

Are pets permitted at SureStay Plus Hotel by Best Western Niagara Falls East?

Yes, you can stay with your pet at SureStay Plus Hotel by Best Western Niagara Falls East. However, please note that there may be additional charges for having a pet with you.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Niagara Falls East?

Your reservation at SureStay Plus Hotel by Best Western Niagara Falls East includes a check-in time of 03:00 PM and a check-out time of 11:00 AM.

Does SureStay Plus Hotel by Best Western Niagara Falls East offer complimentary parking?

Yes, there is convenient and free private parking available on site at SureStay Plus Hotel by Best Western Niagara Falls East. Guests do not need to make a parking reservation.

What are the rates at SureStay Plus Hotel by Best Western Niagara Falls East?

For stays at SureStay Plus Hotel by Best Western Niagara Falls East, prices generally start at $64. However, your final rate might differ due to room types and date selections. To know the exact cost, specify your dates.

What are the room types available at SureStay Plus Hotel by Best Western Niagara Falls East?

The hotel offers Queen Rooms with either a roll-in shower or two queen beds, as well as Queen Rooms with two queen beds and a sofa bed. All rooms are non-smoking and have a room size of 258 sqft. The Queen Rooms accommodate 2 adults and 1 child, the Queen Rooms with Two Queen Beds accommodate 4 adults and 3 children, and the Queen Rooms with Two Queen Beds and a Sofa Bed accommodate 5 adults and 4 children.

What activities does SureStay Plus Hotel by Best Western Niagara Falls East offer?

Guests at SureStay Plus Hotel by Best Western Niagara Falls East can spend their time enjoying the leisure amenities provided by the hotel. One of the featured amenities is the fitness center, where guests can work out and stay active during their stay. The hotel provides a well-equipped fitness center, allowing guests to engage in a variety of exercise routines and stay in shape.

Unfortunately, no other specific leisure amenities are mentioned in the provided data. However, given the hotel's prime location near Niagara Falls, guests can also explore the attractions and activities in the area. They can visit the world-famous Niagara Falls, take a boat tour, or go hiking in the surrounding natural parks. Additionally, the hotel is conveniently located near the Seneca Niagara Casino, where guests can try their luck at the slot machines or enjoy a live performance.

Does SureStay Plus Hotel by Best Western Niagara Falls East accept credit cards and cash payments?

SureStay Plus Hotel by Best Western Niagara Falls East does not accept cash payments. However, they do accept payment through various credit cards including American Express, Mastercard, Visa, Discover, Diners Club, and Carte Blanche.

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