Everything was fantastic—the breakfast, the staff, and the location were all top-notch! But honestly, it was the incredible staff that truly made my experience unforgettable. They were so kind, friendly, and understanding, and their patience was just wonderful. They even taught me a few Spanish words to add onto my Spanish vocabulary, which was a delightful bonus! The breakfast offered a great variety and was absolutely delicious! We definitely recommend including breakfast in your stay; you won’t regret it!

We stayed there for two nights and flew out to Cartagena, then came back. When we first arrived, the room was hot and the window didn’t open. Upon our return, we asked for a fan and noticed that the drainage system in the shower was not functioning well. However, the staff and the facility were amazing! Would definitely recommend the Grand ❤️

I recently had the pleasure of staying at Hotel Grand Park in Bogotá, Colombia, and I must say, it was an exceptional experience from start to finish. The service at this hotel is outstanding, with every staff member going above and beyond to ensure a comfortable and enjoyable stay. One of the highlights of my visit was the incredible vibes and atmosphere created by the staff at the poolside bar. These guys truly know how to elevate the guest experience. Their friendly and attentive service made our time by the pool unforgettable. They crafted delightful cocktails and provided excellent recommendations that enhanced our stay. If you ever find yourself at Hotel Grand Park, I highly recommend checking out the poolside bar. The ambiance is perfect for relaxation, and the staff will ensure you have an amazing time. Don’t forget to tip them – they genuinely deserve it for their hard work and fantastic service. Overall, my stay at Hotel Grand Park was wonderful, and I will certainly return on my next trip to Bogotá. Thank you to the entire team for making our stay so memorable!

Everything was great.

The Rooms, Lobby and Pool is very nice

That We Where Awake Everyday At 5am because of loud traffic that starts. Maybe they need to put thick glass so that it can be soundproof. Also it was hot in the rooms, we had to leave the very small windows open. There is no airco for cool air. I do understand that Bogota is cold but it is still very nesesary for cool air in the room.

The closed roof pool area is big, and has a bar. The pool is warm and has a kid friendly section. The room was huge, with a big desk, tv and a fridge. Beds are comfortable. Breakfast buffet with regular food like bread and eggs, fruit, and Colombian traditional food. Like rice with chicken and soups. Restaurant is good, with home cooked style meals, and special weekly menus. I had one night a fish pasta al pesto that I loved.

Very helpful staff, beautiful luxurious interior, very comfortable beds. It was super clean, my room was very comfortable, the pool had a nice temperature and breakfast offered a wide range of options, including fresh fruit and excellent coffee.

The sauna was only 40 degrees, so not really hot enough for my preference. The rooms are not very soundproof, so you can clearly hear your neighbors and my neighbors decided it was fun to keep shouting in the hallway or very aggressively knock on a door for a long time at ridiculous times (2am or 6am), so I was quite disturbed by that. Also a very small side note: it would’ve been great if the light of the fridge could be turned off as it has a glass door and the light was shining directly at my face as I was trying to fall asleep.

Location, friendly staff, good food and service.

New area/rooms lack trash bins in room there is only a tiny one on the toilet area also, new rooms dont have ventilation in bathroom or an extractor like the old rooms/tower has. New rooms do not have a place to hang your clothes either.

It was a hidden gem! The staff made us feel like family, and the pool and children's playground were perfect for a relaxing stay. The included breakfast was delicious, and they even offer lunch options. Highly recommend for families looking for a welcoming and enjoyable stay

they didn't accept credit cards. They also lost the Booking.com reservation, so I had to stay in a different room, but on the bright side, I paid less. Overall, a nice stay with a few minor issues."

All of the staff were very helpful and pleasant. It was a nice breakfast each morning. The grounds of the hotel were always keep clean. I love the location.

My only issue was there was a constant bug problem. There were small bugs in the the bed, bathroom, in the closet. I did tell the house keeping staff, they came in and saw the bugs in the bed and changed the bed, but then I discovered that it was the situation of the room. They were not bed bugs and they didn't bite me, I just figured out how to deal with it.

Good location for when you wanna see the more older part of the city, lots of options for tours that start almost right down the street. And your quite close to the mountain side of the city if you are planning to go up to like Monterrey Church. Bed was even for me as a quite tall person good to do and comfy. Staff was very friendly and helpfull and spoke both English and Spanish, so no worries about not being able to ask for something. Breakfast was simple but still with plenty of options to choose from. Hotel is basically one straight road down from the airport, small downside is that you are a bit close to some main roads. So depending on where the room is you can hear some traffic in the evening.

Room was very spacious and a very comfortable bed. But there were some things that could do with a little attention, some of the furniture had some little damage marks on them. Glass door for the shower (rails) could maybe be replaced or looked at. And some other things, all very small things but it does add up. It didnt bother me for a one night stay, but it is something that i noticed quite quickly.

Amazing housekeeping staff. The rooms and facilities are spotless. And they were very attentive to keeping my space organized. A good location that was walking distance to a few good places to shop and eat. Also close to adult fun in the tolerance zone.

I had a guest that was going to come up at 4pm in the afternoon, but they still acted like I was bringing in a "worker" at 3am. It was just for a quick clothes change and to leave her bag upstairs. Next time I guess I'll check in the both of us when I arrive to avoid the hassle. Oh, and if you're there on a weekend expect a bunch of kids at the pool.