Excellent location near a lot of restaurants and shopping areas, confortable beddings, very good breakfast with a lot of choices (western and asian).

We have seen a lot of dust on the walls, in the closet of the room. The cleaning policy need to ve reviewed in my view. Good be clearly better for a 5 stars hotel. Mosy probably not enough resources to clean up the rooms properly.

A serious, professional hotel with a large staff, good breakfast, clean and tidy. We had a problem that was not related to the hotel, but related to booking, and the hotel was considerate and helpful.

It would have been nice if the rooms were a little bigger. This point has nothing to do with the hotel, but in my opinion, Booking is doing damage to the hotel and is not correctly translating what it gives to the customer. For example, we arrived with three people and the other two beds in the room, and the room is only suitable for two beds.

The residence rooms were comfortable and the in room amenities was truly great. Washing machine, full set of utensils, Nespresso machine and microwave were very useful. The Japanese style toilets with buddy was a plus point for this hotel. The location which was a 5 mins walk to Dongdaemun History & Culture Station makes this a desirable location to stay when at Seoul. Also there is a restaurant called Kebabway nearby, run by Mr. Saad which makes the loveliest kebabs and fries we have ever had. Great for people looking for halal food at this area . I would gladly stay here on my next visit to Seoul.

Rooms were clean, though a bit small. 2 adults and 2 prisch kids fit comfortably enough on 3 single beds (we pushed two tog). Sockets for SG plugs are available, lol. Gym was well-equipped and maintained for holiday workout purposes (treadmills, think I saw an elliptical and stationary bike), decent range of free weights, weight machines and kettlebells.

Remember to bring a swim cap/cap if you want to swim! Otherwise you'll have to buy one from the hotel.

The location is perfect, it’s close to a lot of restaurants and to the metro station. The staff was very friendly, especially at the breakfast. The breakfast buffet was solid, but could be improved for a five star hotel. The kids play area was awesome! I think the hotel is perfect for families… The staff was always very nice to our little son, even when he made a mess at the breakfast. The bed was huge and very comfortable. The A/C could be a bit quieter and the sofa and the furniture looked a bit used and not quite five star. One of the toilets smelled a bit for some days. Overall for our family vacation, I think the hotel was optimal.

High level

The indoor swimming pool and hot tub were just the right thing after a long day of walking, especially up and down the stairs in the subways. The great location in Dongdaemun. Easy to get to anywhere with bus/train or Uber. The bed was super comfy. Amenities were replenished every day. I stayed in a king suite with a washer/dryer, which was super convenient . I had dinner a couple of times in the hotel restaurant, with a gorgeous view of Seoul in front of me as I enjoyed my meals. Great little Nespresso capsule machine for coffee.

No milk for my coffee, but I got a carton of milk from one of the many convenience stores that are literally everywhere ( there's about 4 within a couple minutes' walking distance from the hotel), so no big deal.

Love this hotel have a family room, service is great and housekeeper is so nice and friendly. Room is clean. Love the smart room control. Concierge is helpful. Walkable distance to DDP and shopping areas, so great for family who wants to visit the Diki Diki Playground inside DDP.

Room is just big enough to open 2 big suitcases - but I guess it's the same like any other typical hotel in Seoul. Have to book in advance for Kids Zone/Club and make sure you have to wear swimming caps and goggles to swim either in the indoor or swimming pool - also have to make reservations for this on the weekend as they limit capacity. Further from the Airport - we paid 120,000 Won to get to the airport during peak hour (almost 2 hours) but this is typical in Seoul and we have expected it.

Very good breakfast, very large selection of food. Perfect hotel service, very polite and helpful, you could easily communicate in English. Mr. 서준용 (Kevin) was exceptionally helpful to me, when I needed to find out about several places and street addresses, he explained everything to me in detail, when I needed help setting up the KakaoT application, he showed me everything in detail and helped me set it up. I could come to him with any problem and he was always able to give me advice. A great man, Thank you very much. Very neat rooms, cleaned every day, were in perfect condition. Very good location of the hotel close to the metro station and you can go out to nearby street food.

Upon check-in we were excited to upgrade our residence to a level higher, and we were also greeted at the residence with a gift cake for my birthday. Communication with all the staff was excellent, the room was cleaned daily and very well. The room itself (residence) was a great size and also liked the instructions for the appliances (washing machine, hob etc). The breakfasts were amazing, there was a buffet with local specialties as well as the more usual European breakfasts. The location of the hotel is convenient for visiting many attractions (near 3 stops of different branches of subway and buses). Very close to the hotel there are convenience stores, as well as shopping centers with popular stores, pharmacies.