Anthony at the front desk and Angel behind the bar were absolutely amazing! They both made our family feel welcomed and important. Our room was wonderful and the food was fantastic.

not much about it we didn't like. My husband and son both got the breakfast buffet. I was feeling a little under the weather (nerves for flying) so I didn't order anything. I did attempt to eat a croissant from my sons plate just to get something in my stomach but the servers were clearly discussing me eating something that I didn't order. I only ended up eating half the croissant. I understand that there are probably people that order one buffet but two eat it so I'm sure that's why they were watching me. I'm not mad about it and understand they were just doing their job. When they spoke to me they were very friendly though and never mentioned me eating half of the croissant.

I needed a room to spend the night. They have an airport shuttle, which is so convenient. Beds were really comfortable.

There's a specific place where you have to take the shuttle. I arrived late night and the Air train that takes you to that specific place was closed. There isn't any other way to get there, which I think is ridiculous. Although they made their shuttle pick me up somewhere else within the airport, they should definitely plan in advance if the Air Train is closed. I didn't have a good time trying to figure out how to get to the hotel.

I was most impressed with the restaurant in the lobby. Exceptional food, well prepared. And wonderful service. I'd go back just for dinner! I was sorry it wasn't open for breakfast at the time I left in the morning, but I left at 5AM!

I really can't think of anything. All in all I was a very pleasant stay.

The location, the view from my room, the overall cleaneness and quality of the hotel. And shuttle is perfect.

Cafe wasn't available or open all times. Physical cards stopped working when I activated the digital one. The parking fees and accessibility.

Next to Newark airport as hotel provides shuttle from airport to hotel even my arrival was late midnight ,, it was convenient.

No porter (bell man) was available to help taking luggage to rooms during check inn and check out. Breakfast is limited varieties and bread is not fresh.

Good breakfast, clean rooms. Pleasant workers.

It's very costly to eat breakfast, and we should have free breakfast for the cost of the hotel rooms. If u stay more than 2 nights, they shouldn't change you 50.00 a night for damages. People might stay longer.

Beds were okay, good soaps at the bath

There was an ice machine right next to the room that was noisy at night. A car alarm also went off at night and we had to call reception to have someone close it.

Had to spend the night here as our flight was canceled at LeGuardia. We rebooted out of Newark. Room was nice, clean and comfortable. Bar area was nice and we grabbed a bite to eat there.

Nothing

Staff and Location (near the airport) and shuttle (very efficient) / the restaurant was also good and the room was clean and spacious.

Room service was not available during the day, this was not very good. The location is appropriate for someone with flights cancelled and layovers, but it's not a pretty place.

Did not eat there Arrived at midnight to sleep until catching a train next morning.

There was construction underway so corridors and elevators were not in a finished condition. Once in room, all was good.