The location first. The service and the room layout and amenities were amazing.

Nothing not to like. However, I booked through you and expected the discount I saw on my reservation. They charged me full rate. I suggest not to advertise a discount if there isn’t one. It seems booking in Dubai is not as good as elsewhere. It happened to me once before when I stayed at palm Five. They charged me in addition to what I paid on booking.com. They never acknowledge or refunded when I emailed them direct.

I’d like to thanks Mr.showgi in the front desk reception and Mr. Alikes in baggage store they are helpful and very kind ,, thanks for them .

I didn’t like the cars lexuis car because they give us different price every one ,, please check with them and they have to put price list .

We took the room with a view of the Burj and the fountain with the club included and we were very satisfied. The view from the terrace to see the Burj and fountain show makes a big difference. Also very appreciable is the club with a terrace always with a view of the Burj and the fountain, exclusive for certain rooms and which includes breakfast, lunch, tea, dinner etc. The premises are very luxurious, the environment and the quality are of a high level and the staff is super kind and always ready to help you and pamper you even in the large swimming pool, always with a view.

The only flaw I can think of is that the air conditioning seemed slow in heating the room.

Everything was amazing The rooms were very generous sizes, the room cleaners did a fantastic job every time. The staff all around the hotel were kind and helpful. The pool had amazing views and the restaurants in the hotel are 10 out of 10. The small walk across the bridge to the Dubai mall was a major highlight. Ibrahim in the breakfast restaurant was lovely. My husband and I were treated so kindly by him, and felt that he went above and beyond to ensure everyone was well looked after at breakfast.

Everything was fantastic. Highly Recommend.

We stayed at Address Downtown hotel for a second time in a row and we again enjoyed a first class experience and truly outstanding customer service! The staff really went out of their ways to make our stay unforgettable and really pleasant! We celebrated my partner’s 50th birthday and we received such an extraordinary attention and care that we felt like royalties. We had a special birthday cake and nice treats waiting for us in the room upon our arrival. The room we booked was with club access which added another touch of exclusivity and secured us not only delicious food and drinks throughout the day, but more importantly the best view of Burj Khalifa in a luxury peaceful setting! The house keeping team - Karunakar and Aushma - maintained the room up to the highest cleaning standards leaving it immaculately clean and tidy for our use! They cleaned every little spot in the room and performed thorough carpet maintenance, which left us very much impressed by the quality of their work. We were supremely looked after by Alaa in the Club lounge and he made an effort to make aur special occasion even more special and wonderful. Thank you so much for the most amazing experience again, Address Downtown hotel! This place is absolutely the best place to stay in heart of Dubai!

Elegant, clean and very convenient location

Traffic at the entrance

We were in the residence and were able to have our daughter with us

The facility and service is not as good as the hotel, you will definitely feel the difference between a deluxe room and the residence

**Location: 5/5** The hotel's location is excellent, offering convenient access to key attractions and boasting stunning views of the Dubai Tower. **Amenities: 4/5** I appreciated the complimentary in-room water and found the amenities, including the pool and fitness center, to be well-maintained. **Service: 5/5** The staff was exceptionally courteous and attentive throughout my stay, ensuring a pleasant and comfortable visit. Especially the nice and beautiful Suity from reception, helps us with storing luggage and else. **Room: 4.5/5** The room was spacious, well-designed, and provided a fantastic view of the Dubai Tower. The only minor suggestion would be [mention any improvement]. **Overall Impression: 4.5/5** Address Downtown offers a perfect blend of luxury and convenience, making it a top choice for anyone visiting Dubai. I would definitely consider staying

The hotel location,the direct access to Dubai Mall.Room size,staff,resturents, cleanliness, special thanks to Mr Ibrahim of the reception desk who took an excellent care of us from the beginning to the end of our stay.we like the resturents and the cafe of the hotel.

The difficulties of accessing the hotel in the night by car or taxi due to its connection to Dubai Mall .one side of the bathroon sink needs maintenance.

Best location if you want to go shopping>Connected to dubai mall with a pedestrian bridge and overlooks burj Khalifa and lake. I got a room with a balcony that overlooks the Burj but it was not private due to the curvature of the facade, it felt like I was looking into the adjacent rooms. Breakfast buffet wasn't big but it had everything.

There was an issue with the electricity when we first checked in but it was resolved promptly. The carpet in the room could use a good deep cleaning, or be replaced with a new one.