The staff were very welcoming and attentive. We would like to particularly commend the receptionist, Mr. Angew, and the restaurant manager, Madam Kumari, for their hospitality and warm demeanor. We thoroughly enjoyed the serene ambience of the pool and beach areas. The all-inclusive package we opted for was well-curated and added to our delightful experience.

The hotel provided a wonderful experience overall, but we kindly suggest designating a specific area for the cats and limiting their presence around guest spaces. This small adjustment could further enhance the comfort of all visitors.

After reading bad reviews, I was sceptical, but the quality of the beach and pool were excellent, and the distance to get there was easily walkable. Staff were polite and helpful(speial mention for Cristell at reception and Omar at concierge), and room was clean. Great value for money.

Had 2 single mattresses for a king bed so middle was uncomfortable. Not much to do at the hotel when the sun sets.. the stairs to the beach were quite steep. It would be great to create an alternative route with a longer path.

Everything was perfectly good, the food, the room, the swimming pool, the beach area, the housekeeping, the concierge, the receptionist and the restaurant team. They keep smiling and interacting with everyone including I and my husband. They have a great accommodating team. The housekeeping greetings and interaction. All Thanks to the restaurant team, who offered me a complimentary cake on my birthday.. I will definitely come back again.

I didn't like the fact that, there was no microwave in my room.. And I was informed about the room facilities...

All was good and right Staff were very helpful smiling all the time Food was well assorted and delicious Special thanks to Zainab Mary, Angole, and Amr Also, before I forget the guy who stands beside the door, I'm sorry if I forgot his name. I think it was Amanor Thank you, all guys

The sound of the part can reach your room, especially 415, which was my room, but it doesn't last all night, and since I don't usually sleep early, it was fine

Facilities super clean, staff very responsive and all very hospitable. Our 5th visit to this place. The barbecue chef in particular "Noel" is a standout. His recommendations were welcomed. Noy to mention his secret sauce for the l crabs and prawn. Do ask for it.

A kind of stench on the floor outside the lift and in the room. After a while it settled though it persisted in the corridor

I went with my brother visiting from Australia. We had a very good stay and relaxed and had fun. Staff were great. Pool and beach were great. Food was excellent the breakfast and dinner buffet were awesome. If you are stuck up and a whinger then I suggest you find 5 star elsewhere. This place is great value for money for us more common working types.

If you expect some real or long life milk in the room fridge for your coffee or tea then take some with you.( But if you wait for buffet to open it's very good )

The checkin was smooth, big thanks to Amir, he was very clear and sufficient . The rooms were spacious as we booked the suit room the pool and the beach were very clean and nice . The staff were very friendly as they sang Bday to my boyfriend, and it was a very special nice celebration. The breakfast lunch and dinner were very delicious and lots of variety. I would definitely book again. One of my best stays here in UAE.

Everything inside the hotel was excellent and nice. The only thing which isn't a big deal but little concerning is that there is no Valet Parking, so you need to park and walk a bit. Thanks BM hotel.

All staff are very friendly and helpful. Nice beach with plenty of sunloungers/umbrellas and a resonably sized pool with plenty of room to lounge by the pool. The meal buffet options have a good range which I enjoyed but are always subjective according to personal taste and country of origin though well cooked and kept replenished.

The all inclusive includes a good selection of soft beverages and the alcohol range though limited is acceptable, but the wine is pretty poor. The room had been 'refurbed' so had been repainted. The AC controller (which is very old) had markers for the on/off/fans which did not match the line on the knob at all. The sink had been broken at some time and (I asuume) all the cracks had been sealed from below it. The shower tray has appoximately 4 inches of water after 2 quick showers though did drain, albiet somewhat slowly. They do not supply floor towels in the bathroom so the bathroom floor can get a little slipery.The picture/signal quality of the television in the room is absolutely appaling or has simply not been set up properly.

The Location, The Beach and the Breakfast. Breakfast was amazing, we really enjoyed the English and Continental breakfast. Beach was so refreshing, the beach activities made it more fun. This is a best place for a retreat, relax and have nice food.

The room size was small, that is the only thing we didn't like.

The staff were amazing. Milton and Omar were helpful as well. The lady at the counter sent us a cake and arranged towel swans and flower petals over the room since we were there to celebrate our anniversary. Rano was also a great coach and friend that we have made there and we will definitely come back again.

The fact that we aren’t allowed to bring food from outside.