We booked a family room, the room was spacious enough for us and very clean. The staff at the swimming pool are lovely. And we enjoyed breakfast because there was plenty of choice. Thank you and hopefully we will be back again at some point.

We've stayed here before and it's always enjoyable. The rooms are becoming a little tired in places so a little tlc here and there, considering the price, would be good. The hairdryer had no back on which I hadn't noticed before using it and my hair got caught in the motor and some ripped out. some modernisation needed but we'd still stay again, as my son likes it and we love Aviemore so the location is great. The pool could be filled a bit more, we noticed the water was quite low and you could see a tide mark around the sides. The hot tub was rarely working. The staff are amazing though throughout the hotel and facilities.

The room and the breakfast were very good and staff friendly and helpful. We ate out as we hadn't booked dinner, bed and breakfast.

I requested a non-slip bath mat (there was a notice in the bathroom saying they would be issued on request). My partner has hip problems and the first morning almost slipped and fell as the bath was dangerously slippery. I had to ,request this 3 times before eventually getting it at 7 p.m. Also on the Thursday morning there was no hot water to wash and shower and we wanted to be away early for another long journey. It took over an hour before the water came through - not good enough I'm afraid.

Great Breakfast. Excellent rooms. Lovely views, excellent amenities (When actually open!)

Very understaffed, rooms were not ready on time, room service were struggling to keep up with demand of turnover from coach parties AND service clients like us who were staying for several nights. The Pool and CHildrens facilities are only open 8 -12 and 4-8 so DOES NOT service families travelling with children very well whereas it always used to be great - especially if it was raining outside. This probably reflect the staff shortages. Both restaurants in the evening are overpriced with very limited menus for children. Great for family breakfasts but next time we would eat out for the rest of the day.

Friendly and helpful staff at reception one girl was exceptionally helpful, and hotel close to conference centre

The buffet Breakfast in the hotel was not a great experience the staff were friendly and helpful, however the sausages were two tone and lukewarm as was the bacon , and the plates were cold , the coffee in pot was very weak and had to be replaced as was the lady next to me had the same issue with coffee, you had to put the bread through the automatic toaster twice to get it toasted, we had dinner in the restaurant and as usual our drinks order was taken before our meal order however never arrived until we were halfway through our meal . all small issues easily fixable

It was spacious and clean. The staff were excellent. Nothing was too much trouble for them.

We have nothing negative to say. I would like to contact you by email please since you asked us to send you our invoice as the first Hotel we booked through Booking. Com cancelled our booking . I contacted you and was told to Book another Hotel and you would pay the difference. The first booking was for the OYO Braeriach Hotel confirmation # 4797795585 code 4244 of course the booking for the MacDonald’s was 4723914091 code 8550 Please send me contact details for your accounting office and I will send a scanned copy of the invoice. Thank you. We much appreciated the profesional way you have dealt with this situation. Kind Regards, Sincerely Chris Clarke Portree Isle of Skye IV51 9JA

Our double room had a huge king size bed, with amazing pillows, mattress and linens. The room had 2 lovely easy chairs and an occasional table to sit by the window, dressing table area, great hairdryer, and a basic coffee/tea tray. Good size TV, excellent free wifi. Shower over a bath - nice and hot, but not a full on power shower. We couldn’t believe how well insulated the room was. We stayed at New Year so it was busy with lots of families. I’m a light sleeper and didn’t hear a thing. Our room was on the corridor leading to the swimming pools, so only a few meters away without going outside. Breakfast was good and varied. Nice relaxing reception/bar area. We ate at 2 restaurants, both good though we preferred the Italian as the food was plentiful, cheaper and the staff all gorgeous and super friendly.

Nothing - we’d go again in a heartbeat

We had a great stay and actually wanted to stay longer. We were with our 8 and 1 year old and they absolutely loved the leisure facilities. Was a bit disappointed the play room was closed for most of our stay but the soft play and swimming kept us busy. Breakfast had plenty options and the food was nice and fresh. The staff were lovely and willing to help with anything. The resort itself is a perfect distance from the centre of Aviemore with Tesco and Aldi a 5 minute walk from our hotel. The sofa bed was not great, a normal mattress on a camp bed which kept falling off so ended up sleeping on the mattress on the floor

kids facilities are brilliant. Ollie in kids club was exceptional.

hallways could do with an upgrade but not a big issue

The hotel and staff were great, it’s in an excellent location - just a short walk from the main street in aviemore for access to shops, restaurants and bars. The room was spotless and spacious. My family have been going to aviemore for short breaks for years and have been looking for somewhere different to stay following the Coylumbridge being taken over and we would definitely recommend this hotel as a new family-friendly regular stay!

The only downside was that the lift wasn’t working but that wasn’t a huge issue, and I’m certain if it was a problem for anyone the hotel staff would’ve arranged a ground floor room.