Room very good size. Comfortable bed. Very friendly staff

No heating jn bathroom. Shower screen didn’t prevent water getting onto floor (Pointed this out to the owner) Breakfast very good but didn’t particularly like the sausages. Dinner was excellent.

The room was gorgeous with a lovely view. The hotel was gorgeous. Staff were friendly. Great value for money. Loved being close to the beach and would love to be there in summer when we could access the garden.

The food situation was a bit hit and miss, especially breakfast. Breakfast was included in the price so I think we definitely got value for money. It's not that the food wasn't good. Food at night was lovely. It's just that the breakfast options weren't great. Now part of the problem was probably the weather which had hampered deliveries so it's not a deal breaker in terms of a return visit. It was just a wee bit disappointing.

From the min we walked into the hotel the lady on reception was brilliant and so welcoming I had no phone charger .the lady organized to let me borrow 1 of someone .and made us a coffee while we waited on our room..the little girl that served us dinner and breakfast was so efficient and professional I think her name was Payton sorry I not good with names .she gone over and beyond for us.the hotel was lovely safe and really cosy.there was also a gentleman there that we were chatting to that brought the charger for me .the checkout was easy and professional. We definitely will return to this hotel thank you guys for everything you done for us.

There was nothing that we didnt like

As normal food good apart from beef tasting a bit salty in the steak pie I left a bit of it Everything is still the same since take over please don't change it to much Loving the menu still has two/three courses for a good price

Some of the staff smart dressed and other with chunky white trainers and jumper on Other server hair all down while serving food a little off putting to be fair And I will always say the hairdryers really need up dated for ladies with long hair and with colour we need a good hairdryer the ones in the rooms are no good more so if you have problems with arthritis in the hands as I have to hold a wee button while drying

Room clean and plenty of space. Staff friendly and helpful, Location was great and ideal for visiting the Air show. Plenty of outdoor space.

I realise they were very busy because of the air show and apparently has recently had new owners but, food for dinner was a little hit and miss. It was either brilliant or not so and whilst staff made an effort to make amends, which we didn't avail ourselves of, when it went wrong it is something that the hotel really need to sort out. Walk up second flight of steep stairs was quite a work out but I think there isn't much that can be done about that.

Location close to sea front and town centre was ideal. Friendly staff made our stay very pleasant. Though booked in for bed and breakfast the food was excellent and there was enough choice that we ate dinner in the hotel every night. The hotel was in the process of changing its menu during our stay and the new menu was financially a better deal. Fine weather meant we could make use of the secluded garden at the back of the hotel.

The room, though spacious, had a small window with a terrible view looking out over storage containers. Couldn’t open bathroom windows and pipes rumbled when toilet was flushed. A door banging closed nearby was an irritant at times.

The location was in walking distance to the beach. Nice Garden & play area for kids in the back of hotel. Not far from central Ayr. Approx 6 miles. Quiet from the busy streets. Beds were super comfortable. Room overall cleaned with street view. Had a great sleep!! Kettle, coffee and tea available. I got breakfast with accommodation. All food was absolutely delicious!!! Staff went out of there way to make your stay wonderful. 80/90tys live music entertainment was supreme. Enjoyable night!! A big shout out to Jordan!!! Hard working guy who made our stay enjoyable. Was very generous to assist with luggage up the 2 flight of stairs. Thank you so much!!! We were also early upon arrival for hotel. They allowed us to store our luggage on site & return to check in. Will return to this hotel again. 🙂

The only downside to the hotel was there's no lift. However we did not mind as much as we enjoyed our stay overall.

The staff on reception were delightful! In fact all staff worked quietly & courteously. The menu was amazing! Great chef ! The variety & quality of the food was excellent! I hosted a small dinner for friends on the Friday evening & all commented on the standard of the food , beautiful & plentiful! Lovely service! I ate at another hotel on the Saturday..our school reunion was held there..The Alloway Brig o Doon Hotel, The Savoy Park Hotel cuisine was much superior & more reasonably priced!

As a listed building , the lack of a lift to the higher floors, cannot be installed. I would employ a bell-boy/ porter to assist guests with luggage. I am 78 & would have been so appreciative of some help lugging up my stuff to room 15!! That said I'm sure any member of staff who would have been available, would have lent a hand. When we arrived the car park was full & a big event was being held..so all hands were busy. Employ a porter !

Warm, cosy hotel with an excellent roomy bedroom and large bathroom. Evening meal very tasty and good service. Excellent breakfast with extras on request. Car parking free and spacious and town centre and beach only a short distance away.

Limited for space in dining/breakfast area, but a small table set with breakfast buffet offering fruit juice, butter, jams, etc would be an advantage. Waitress will bring on request, but not obvious as not offered on breakfast menu. Evening meal menu quite limited, but food well prepared and presented. Change of Chef resulted in breakfast orders being supplied, but differing from that stated on menu.

It is a traditional hotel. I used to live in Ayr and this is an hotel I have always liked. Lovely spacious room with en-suite with shower and bath. Very comfortable bed. Within walking distance of centre of town but also very close to The Low Green and the beach. Good parking. I only had scrambled egg and toast for breakfast but it was good. Very nice bar supper on 2nd night of stay. First night I ate elsewhere as I was meeting friends.

Everything was great I have no complaints.