We were welcome the moment we walked through the door. Two lovely team members, the young woman who checked us in and her colleague, Harleigh. They looked for a twin room for us at our request, explained the property was under renovation and happily gave us a choice of two rooms, a king renovated and a twin unrenovated. We chose the twin, it was spacious and adequate, we know its on the list for a refit, so cant complain the beds needed replacing as they are on with it and any way they were good enough for one night. Its a pub, so a lovely evening meal and a delicious brekkie with just about the nicest service we could have hoped for from Harleigh. Thank you all so much for making us so welcome, we were up there for a funeral and couldnt have wished for a better start to the day.

A fantastic location right opposite the ferry terminal. The staff were incredibly friendly. The food was STUNNING. We were also given some drinks vouchers as part of staying in the transitional period between owners. If the new owners want to improve the current situation, then I really can't wait to see what it's like when it's done! WE'LL BE BACK!!

Can't really fault it. Everything was addressed in the letter we received on arrival. Yes, the beds weren't ideal, but that is being sorted. The room was fine. The blackout curtains worked and we slept well.

The price was very reasonable. The location was perfect for the Glasvegas concert I was attending. The food was fantastic and the drinks even better. The room was warm the bed was comfortable. But most importantly the staff were fantastic. Especially the wee guy behind the bar and the lovely wee woman who served me my breakfast. All you lot who are saying the place is tired and needs a bit of TLC need to wind your necks in. A room for two with breakfast included in a central location for £100 is a deal. Its a steal. Its sale of the century.

Nothing. It was great.

Unfortunately, I only stayed for 1 night and didn't have a chance to try the restaurant and I left early before breakfast service had started, so my review is limited, hence the 8.0 rating. However, there was nothing I could complain about. It's a traditional hotel with a nice view over the harbour and within easy walking distance of the town centre. My room, the Glenmorangie, was very large, with a double bed, single bed and a large leather sofa to relax and watch TV. Very clean with lots of storage space. Tea & coffee making facilities with complimentary biscuits and water. Bathroom was a bit small but had shower over bath, wash hand basin and toilet. Very friendly staff. Downstairs bar/restaurant looked good and sorry I missed out, as the menu looked very good and reasonably priced.

There was nothing I could complain about. There is no lift, so people with mobility issues might have a problem. The room was perfectly adequate but I would suggest that, given the amount of space in the room, a bathroom extension would be a good idea.

It was a perfect location for me as I was visiting for the Open Championship and it was very close to Troon train station, Royal Troon golf course, the Troon Port and all the main amenities. The history of this building is absolutely fascinating especially for somebody who is a big golf fan. When you are there it feels like a truly authentic experience of an Ye Old Inn :) Delicious breakfast every day too! Very welcoming and understanding staff.

The windows were adjusted so that they always stay shut, I had a wooden piece in my room with which I could keep it slightly opened but it wasn’t enough. It would be also lovely to have had a bed side lamp to switch between that and the main light and a chair.

We just loved this up and coming quirky and historic hotel. Loved the friendly bar and the black watch plaid carpet. Room was very comfy and looked onto a garden. The breakfast was full Scottish and very tasty. The location right beside the ferry terminal was a great advantage for us. The staff was so friendly and welcoming especially the young girl who was managing the bar and then managed our breakfast. We loved this place

The staff were amazing. Johnny (the boss) was genuinely a lovely helpful chap. Food and beer was good to.and at a reasonable price. Bed was co.fy and clean in a large sea facing room. I would definitely recommend it and I will stay there again.

It's not a dislike. The owner got the keys to the hotel 2 weeks ago and it is in need of a lot of work but I know Johnny will have it sorted tooth sweet.

Excellent location for our needs, room was an excellent size, spotless and with a lovely view. Bed really comfortable & the blackout blinds were a great idea. Staff were amazing, so friendly and welcoming. Breakfast was lovely, as were the staff serving.

As with most hotels that aren't a big chain....the shower. Why on earth is it so complicated. Took a full 10 minutes to figure it out. Very high step to get into the shower, I'm quite wee so that was a bit of a struggle.

Fabulous breakfast and welcoming staff. The Hotel needs a bit of a modernisation as carpets are getting worn out. Understand that the owners of The Harbour are hoping to get real ale in, that would be great. Even though the stay was during storm Amy the rooms were warm enough, thank you.

Pleasant and helpful staff Good selection for breakfast and other meals No frills and comfortable and close too Winterstorm venue I understand the owners haven't been at the premises long and it is due too be refurbished

The drunken idiot trying too smash into his room and disturbing me but that is not the Staffs fault