Lovely location, breakfast has excellent choice. Room was small but comfy meeting our needs

It was quite busy for evenning meal, we had booked and there was nowhere to sit comfortably for a drink. So stood near the bar.When our table was ready we were shown to it but then left to look at menu with the staff stating they would take our order, 45 minutes later they came back after we tried several times to get thier attention. Food ordered it was 45 minutes later and my husband is a diabetic so by the time we ate he didn't feel too good. However the food was great quality just the service let it down on the night but could see staff were busy

Location fantastic Staff friendly and helpful Room clean and comfortable

Unfortunately we ate in the restaurant which was a disaster ! We booked for 7pm and there was only one other table dining After 40 minutes we still hadn’t been given our drinks ! When our meal did arrive approximately 8pm the steaks were tough and most was chewed and left on our plates really inedible !!! We were given a free pudding but felt very disappointed We have eaten here before and were delighted so the experience really upset our stay We love the hotel and will stay again but will think twice about eating in house

The staff were really friendly. They all knew we were staying for a family wedding and all asked us how it went and complimented us on our wedding outfits....it was like staying with family. The hotel was amazing value for money for such a lovely hotel, brilliant location and tasty breakfast.....so much so we felt we had to check that we had actually booked bed and breakfast, not just room only! We couldn't recommend the Cromwell Lodge enough and if we ever return to Banbury....family christening???....we wouldn't hesitate to book here again.

Nothing could have been better.

The staff here are brilliant, exceptional cleanliness ( although desperately requires a refurb) . Breakfasts very good, cooked to order with a great choice. Time very attentive

Sadly although staff try to make the best of what they have the hotel is run down . This must be losing return clients. Owners, Green king are letting themselves down. This hotel because of the staff and location could be the jewel in the crown, a go to destination in Banbury. It was disappointing to learn that the planned refurbishment, long overdue, is cancelled for the foreseeable future The bedroom was rather dark , lighting could be improved

This hotel is fantastic, the rooms are great and the staff are always very nice. The lad now serving breakfast is an absolute diamond .

The hotel is great however i cant fit my van in the car park so i leave it at the front. Its free after 6pm but you have to pay before 8am even on a Sunday morning, i got caught last time at 8.15am when i went to purchase a ticket and today again at 8.20am Sunday morning! They are literally waiting to pounce on you , the local council are a cancer on Banbury. Sadly i wont be staying in Banbury ever again, i use it as a stop off when travelling with work but not any longer, ive been fined too often for doing nothing wrong other than spending my hard earned money in Banbury

All the staff were very friendly and helpfull. We had a double room and a single room.In our double room we had a super kingsize bed with lovely white bedding, very comfortable.We also had a 2seater sofa and coffee table, Tea and Coffee etc.Plus a desk and wardrobe, Iron and Ironing board and fan.The single room was very small but adequate.The meal we had here was excellent and reasonably priced. The lounge had a lovely log fire and comfy sofa and chairs with lots of throws, very cosy. Beautiful xmas tree and decorations,felt like home from home. Very happy with our stay, would highly recommend.

There was nothing to dislike. The Cromwell Lodge hotel is a very old building with creaky floors, but that didn't bother us. The weather was cold but we were lovely and warm inside..Our room was decorated with grey walls, furniture and carpet, which was not to our taste but it was in good condition, very clean, nice and warm. We would certainly stay again.

I thought the breakfast lady was so warm welcoming and extremely helpful. The room was incredible, and the bath was just a wow factor for me. I would highly recommend staying at this hotel. It was in a prime location which made it easy to access alot to what banbury had to offer. The restaurant and food was really nice 😋 and reasonable price.

I would say the only downside to the place was the stairs to the rooms they was very narrow and you nearly bang your head on the ceilings but they did have caution signs up.

Spent one night with family, hotel is very clean and has everything you need for a short stay. Double beds did seem small so perhaps they are small doubles? Hotel decor is dated and a lot of areas need updating for sure, however it was clean. Garden area quite nice but again could do with some attention. Staff were exceptional especially Phoebe, she definitely went above & beyond, do hope she can be recognised for her outstanding service from checking us in to serving us in the bar & restaurant, thank you Phoebe.

Location in central Banbury was excellent & we also drove to Oxford for the Xmas market which only took 30 minutes. The breakfast was very good value for money with an excellent choice. The hotel was very festive & beautifully decorated. I need to mention the staff. They were without doubt the friendliest & most efficient team I have ever come across in a UK hotel - a real credit to Green King. Thank you all for such a great stay!!!

The stairs were quite steep & the roof a little low but what can you expect in a Victorian building.

The old style of the building was fantastic both inside and out, great location with ample parking. Very clean and beds really comfortable. The staff were amazing, so friendly and happy to help and always someone available. We were there for our anniversary and the wonderful staff left us a card and chocolate on our table and came to congratulate us personally, what a lovely gesture and very much appreciated.

Flooring can be a little uneven so take care when walking especially on upper stairways