The whole experience was lovely, the staff were professional and efficient whilst also being friendly. Room service was impeccable. Breakfast was a delight, nothing was rushed. Whilst there were no tea making facilities in the room, we paid a small charge and had it put in our room for the duration of our stay. Suffice it to say we have booked again for next year, same rooms.

This is purely personal and I mention it only to help others. The bath (which I requested) whilst being beautiful and in keeping with the hotel, was very deep, and I struggled a little with that, but in the overall experience it was nothing.

I had a wonderful stay at this hotel! The room was spotless, spacious, and very comfortable. The bed was cozy with fresh linens. The bathroom was modern, with great water pressure and plenty of hot water. The air conditioning worked perfectly, making the room cool and relaxing after a long day. Overall, the room exceeded my expectations, and I would happily stay here again. Highly recommended! The bar and restaurant were excellent as well. The bar had a great selection of drinks with a relaxed atmosphere, and the cocktails were especially well made. The restaurant offered delicious meals with plenty of variety — everything was fresh, well-prepared, and beautifully presented. Breakfast was also fantastic, with lots of options to start the day right.

Our stay at the hotel had some positives, but unfortunately we faced a big challenge during our visit. There was no lift available to reach our room, and we had to carry a pram (and luggage) up several flights of stairs. This made things very difficult and inconvenient, especially when traveling with a baby. On top of that, we found some dirty towels in the room upon arrival, which raised concerns about the cleanliness and overall standards.

The Queensberry is a four star hotel, so we expected the service, the room and the hotel to be good and it delivered. The hotel is very much in keeping with the surroundings and the historical grandeur of Bath. The garden / court yard behind the hotel is a nice touch in an essentially city area. We probably had one of the cheaper rooms on the top floor and it was still very, very nice. Valet parking worked perfectly as well, which is a relieve because parking would have been a pain. Food in the Olive tree restaurant is exceptional. Book a table!

Depending on where you want to go, you do a lot of walking. The Crescent and the Circle are close by, the Assembly Rooms are very close as well, but the Roman Baths, the Abbey or the station not that much.

This hotel was truly exceptional. From the moment I arrived, I was impressed by the thoughtful service. Being able to sit and relax while checking in was a great touch. The reception area was well-equipped with water, tea, and coffee, and the comfortable furniture made it a pleasant place to unwind. Another highlight was the luggage service—leaving my bags at the entrance and having them delivered directly to my room was a nice convenience. Every staff member was incredibly friendly and attentive, making my stay even more enjoyable. Stepping into the room, I was greeted by soothing classical music, which added to the elegant atmosphere. Everything was simply perfect, with nothing lacking. On top of that, the location was unbeatable. I would definitely love to stay here again!

Overall, it was a great hotel, but there were a few drawbacks. First, the bed size felt a bit small. We usually prefer a super king-size bed (at least 180cm wide), but the one here was narrower than expected, which was slightly disappointing. Additionally, valet parking was quite expensive, and street parking was limited. The public parking area was a bit far from the hotel, which could be inconvenient for those with a car. Aside from these points, it was an overall satisfying experience.

Lovely hotel, very convenient for bath city centre Staff were friendly and helpful, happy to look after bags before we checked in too which was helpful! Room was comfortable, well decorated, spacious. Bed really comfy, great that they had USB plugs near bed too. Bathroom also spacious and had everything we needed, lovely products and minimal plastic Information on restaurants, things to see was really helpful too.

Tea/coffee not in rooms - just one machine near entrance Bit of dust on surfaces and cobwebs in room Robes were damp - either used and not replaced or not dried? We didn’t feel comfortable using them in any case… Some noise disturbances as we were close to main stairwell. None of the above would be an issue in a cheaper hotel & we had a great stay, but at this price you do expect things to be pretty perfect!

The staff was truly amazing. Everyone was very pleasant and accommodating. There is an "optional" gratuity built into the bill, which I did not mind at all. The location is excellent for touring the town on foot - far enough away from downtown to be quiet, but not too far to make a stroll in for a pint too onerous. There are very few eating/shopping opportunities in the immediate environs, but a 10 minute walk downhill puts you in the thick of things. The valet parking was convenient and efficient but not cheap (25 pounds/night).

The breakfast menu was limited and did not change through the five nights of our stay. I'd suggest not including it in your room package and determine whether it is worth it given the many cafes downtown (10-15 min walk). The bar area was quite small and the service was slow, but the environs were comfortable.

The staff was very friendly. They took the luggage to the room and even gave us a tour of the venue before escorting us to our room. The staff was very accommodating for a few specific request we had and provided fantastic service. The rooms were well put together and cozy. The only potential negative is the location if you want to be closer to the downtown area of bath. It was about a 10-15 minute walk, partially down a large hill, to get to many of the restaurants and shops. With that said, the locale is very close to the royal crescent and the walk is very manageable.

No issues with the property!

We had a lovely stay at this hotel. The staff were very helpful with directions, suggestions, and parking. We particularly appreciated the bartender, Netra, who went out of his way to make certain we had lunch and great drinks at the bar. Excellent location for visiting Bath - within walking distance of everything you want to see.

Make certain you carefully check which room you have booked! I use booking.com all the time and I am very careful to pick the correct room, but somehow I picked a room that was incredibly tiny. It was ok because we were not going to spend much time in the room, but this room was so small you could not get into the bed from one side. So read the fine print of your booking.

Great location and excellent breakfast available next day. They also have an amazing restaurant on site - highly recommended.

The ensuite was on a different level compared to the room so if you needed to take a shower or go to the Toilet you needed to go down a flight of stairs to access this facillity. At night this becomes quite discomfiting and not recommended. Recommended that guests check this out before you finalise the booking, especially if you have weak knees :-)

Great location. Friendly staff. Lovely historic building. Big comfortable rooms. My upgraded room was classic and had a big quirky bathroom but added to the charm. Very comfy bed. Good breakfast. Lovely outdoor back courtyard. Close to all of the attractions yet out of the tourist bubble.

WiFi was so-so. You have to schedule breakfast. Morning coffee station was in the hall so you had to leave your room to get coffee. Lots of stairs in the hotel.