I recently stayed at the Kingfisher and overall had a lovely experience. The grounds of the hotel are beautiful, offering a peaceful and relaxing atmosphere, definitely one of the highlights of the stay. The room itself was fairly basic, but clean and comfortable for a short stay. What really stood out was how lovely and friendly the staff were overall. The reception staff were especially fantastic - incredibly helpful, professional, and welcoming. They really set the tone for a positive experience. Special shout-out to Emma for all your help, you were brilliant! The bar and restaurant staff were also friendly, but I feel some additional training would be helpful. One thing that stood out was the bar staff frequently dropping bottles into the bin behind the bar from a distance, this created a loud and disruptive noise, especially when you're trying to relax. It wasn't just me who noticed, all three tables around me also commented on it happening persistently. That said, I would still recommend the Kingfisher. The location and setting are beautiful, the reception team is excellent, and all of the staff were genuinely kind and welcoming.

Everything was perfectly clean and spotless, our room, the Reastarant toilets. Best cleanliness I've ever said in a hotel. customer service was excellent and all the staff was all smiles more than happy to help in anyway

The only thing I didn't like was the special suite rooms. They are on top of the restaurant, so you can hear everything down stairs,people talking,eating everything.They were happy to move us to the other side ,which was a down graded of a bedroom. But it was much quieter and felt I was in a hotel not on top of a pub. But everything perfect and would definitely stay again.

The place was lovely, I requested a quiet room and I'd have picked that exact one for its location so thank you!! Restaurant staff and food etc fab too, thank you!

Sadly one front desk staff member may be better suited as a GP receptionist rather than the hospitality sector (not that a lack of charm is right there)....I feel bad for commenting but it really was unpleasant when you're excited for a nice stay and to be treated with a tone and manner making you feel like an inconvenience. The other staff were all smiley and helpful and I'm sorry if this individual was just having a bad day but first impressions are so important and I'd want to know if it was my business.

Some dishes, the Staff are terrific and helpful. The River and the grounds are a big bonus. Most important, the toilets are kept very clean and presentable. Well done.

What I hated was the idea of sharing with the DOGS a four star ✨✨✨✨ restaurant. It made us think twice and yet for years it has been our favourite place in Bedford, to eat and bring our visitors. The Rooms could do with paying attention when cleaning in the corners. The carpet around the corners was a disappointment. But most disappointing was the Dogs.

The Kingfisher is in a very smartly decorated old building, and its restaurant has beautiful views of the river. We had a twin room with comfy beds, and also comfortable armchairs for both of us, which is unusual. Very glad of the fan in the summer heatwave. Dinner was well cooked and very generous portions, and the waiting staff were very efficient.

The shower door did not seal properly and water sprayed out over the bathroom floor, making it dangerously slippery. All hotels seem to keep winter weight duvets on the beds all year round, but I really wish they would provide summer weight duvets in summer, especially in a heatwave!

Venue was fab, room was lovely, staff all very lovely and food was excellent

I would have expected breakfast to be included the rate that we paid, and a nicer shower/bath

We had travelled a couple of hours to attend a wedding at a venue 15 minutes away so requested early check in to allow us to drop our bags and get changed - this was arranged at a small additional cost. The lady on reception was very welcoming and friendly. We really didn’t get to appreciate the hotel other than to sleep and shower as we were out all day so unable to comment further.

Everything. Room was very comfortable, resturant & bar were great - good menu choice for dinner and pleasent staff. Breakfast had a good choice that should meet almost evryones prefernece. A good central location for both business and family stays, i would certainly stay with the family if visiting the area.

I travel to many placesw for buisness and family trips, personally I couldn't find any fault with this place.

nice hotel clean & tidy staff were friendly & helpful

The food was shocking I ate in the bar ordering steak & chips the steak was probably the worst i have eaten burnt to a crisp on outside raw on inside. The breakfast was nearly as bad bacon was very over cooked, eggs under cooked I think you need a new chef.

Bed was extremely comfortable and huge wasn’t noisy at night grounds are well kept restaurant decor nice and over looking river food was ok not terrible not amazing starters came in ramekin bowls which were like little dog bowls with no garnish could have been presented a bit better for sharing breakfast was very good , would come again just for a good nights sleep and would recommend

Staff inside restaurant are a bit all over the place no one could quite decide if we could sit outside or not