I've been to the Beverley Arms once before, and the location is excellent , added to that the parking that is available on site. The staff are excellent. Lisa, who is on duty at breakfast, always has a smile and makes you feel great to be alive her sister Anita is part of the bar staff, she walks round taking orders clearing glasses off tables and always has a smile and a great personality to go with it. She chats to all the customers, making all feel important . One of the waitresses who works in the evening serving dinner is Isobel. What a lovely young lady again always has a smile and chat with everyone. All the staff who work there are well trained and courteous to all . We love staying there and will be going back.

I would be nit-picking trying to find something we didn't like if anything it would be the price of the drinks .

The facilities were lovely. Spent most time on the outside seating area with heaters and blankets, which was a nice touch. Staff were very friendly and welcoming. Finding the location was easy. Checked in quickly. Room smaller than I thought but very cosy. Clean modern bathroom clean towels and bathroom items provided. On our cleaning day, I had put do not disturb sign, just that I had left the room alittle untidy wedding preparations lol. So, I did not want the staff to witness that. However, on our return, a parcel was left outside the door with the essentials if we had run out of things , which was very nice and thoughtful.

The food was ok. I wasn't a fan of the sausages, my personal taste. Food hot. My second breakfast took a while. However, staff were very apologetic. The bedding had a few marks on them, and pillows were a bit worn,again, my personal choice. The room was very warm but able to adjust the radiator and open the window.

This hotel is perfect in every way. Customer experience dictates the feedback & ours was perfect. Staff were without exception friendly & approachable without being too familiar . The food & beverage options were first class but they are only as good as the finished product. There again the food we were served was excellent from breakfast through to evening meal: well presented and where appropriate served on a HOT plate (you would be surprised at how many perceived quality establishments serve hot food on a cold plate!) which in my opinion is of paramount importance. Our bedroom which was designed for a disabled guest, was spacious, warm & clean with a comfy bed and tasteful decor. Furthermore we enjoyed quality room products I.e. White Company toiletries & Taylors coffee bags with the option of fresh milk. Milk jiggers are my pet hate so was quietly impressed that I didn’t have to grovel for the fresh milk. One other point which has been an irritation in the past is the lack of or location of parking. Not here !! I loved the sympathetic restoration of what would have been an old coaching inn. The proximity to the town centre was ideal not that that is an essential requirement. All in all a satisfied customer. I wonder now if the rest of the hotels can boast the same high standard of hospitality. To conclude I had a career as a college lecturer in hospitality & in hotel management for over 30 years & sometimes think that if I am disappointed or dissatisfied with my accommodation, I am expecting too much. However at The Beverley Arms everything was ‘text book’ . I defy anyone to find fault in the establishment.

Nothing to dislike

The room and the hotel are so beautifully decorated, and the facilities are very good. I was able to find a car park spot at 5pm on a weekday, and even later I could see free spots. One of the EV charging spot was free, but I didn't end up bringing my EV this time. The bed was comfortable, and the room was warm. I stayed on a Wednesday night so got to appreciate the bell ringing practice from the church across the street (7:30pm to 9pm so no issues with sleeping), it was lovely. Dinner was very tasty, and there was a good selection of cooked breakfasts. I love staying in Beverley, it is such a pretty town, with lots of restaurant options if you don't fancy the hotel dinner.

The light breakfast could do with some more options, maybe some cheese and different types of bread. Very minor though, the hotel was great.

It was a special treat for my elderly parents. Room for the night, lunch, eve meal and breakfast. Dad said it was probably the “ best breakfast he’d ever had”!! Marie the lady on the desk was wonderful as we’re all the staff. The only bad point ( which was a shame as the stay was faultless) the young man serving in restaurant did not deal very well with sorting a table for them, apparently there was a leak above? But he believe Marie came to the rescue and sorted out a table, she is a credit to the place. Mum and Dad really enjoyed their short stay and that’s thanks to the wonderful staff. So a big big thankyou from me. Food was lovely too during lunch/evening meal.

Nothing it was fab just the young man who was not very good re customer care. I don’t like to complain but if you want perfection you really did smash it for my parents. I’m very grateful. Fabulous room too.

Beautifully decorated and quaint. Lovely creaky floorboards. The staff I simply couldn’t fault, Claire who served us on the evening was amazing and tentative. Heather at breakfast was so helpful and professional and a really friendly face. Claire also worked the breakfast shift and was simply incredible. The check in was super easy and clear again very helpful and the check out was very easy. The room was immaculate and well set out. The coffee machine was an amazing touch. A morning espresso is a great start to the day. I would highly recommend this property to anyone who would listen .

No air con

Breakfast had excellent hot and cold options with good produce. The staff were exceptionally attentive and always helpful, polite and friendly. For once when turning up at a hotel, the radiator had been turned down in the bedroom and therefore, the room was at the perfect temperature for sleeping which was much appreciated. Generally I find hotel rooms are always far too hot but this was ideal. We used the bar facilities and again the staff were excellent, allowing us to try the different beers before making our choice. The location is in the heart of Beverley so ideal.

There was nothing I could really fault about our stay.

It was in the centre of Beverley the room was very clean warm and comfortable. Staff were lovely very pleased to help.

We went down for breakfast looking forward to a full English only when we got back to the table the food was cold the chef had obviously been given the weekend off and everything thing was sitting on the warming plate which put us off having the cooked breakfast the next day but the difference was Monday morning you ordered your breakfast at your table and it was cooked to order. You pay a premium to stay over a weekend to be disappointed pay less on a week day and it’s a whole different ball game.

The room was a good size with a comfortable king sized bed. There was an espresso machine with a choice of coffee pods plus a kettle and assorted tea bags and plenty of milk sachets. There was a small fridge with chilled water as well. The bathroom had Jack and Jill sinks with a lovely deep bath and shower. There was a walk-in shower too and we were supplied with luxury toiletries from the White Company. The room seemed to be sound proofed as we could not hear any outside noise. Very tasty cooked breakfast.

Check -in was a little slow but the staff had a very small desk so it was difficult for more than one person to deal with customers. I had not realised when I booked that the Christmas Fair was to be held on Sunday so I assume more people than usual were staying for the weekend, and it's Christmas so it is usually a busy time. Breakfast was buffet style for cereals and toast etc. but we had to queue for cooked food. I think that cooked food is normally table service but at the weekend it is served from the pass.

The hotel really exceeded our expectations. The hotel staff were all very welcoming and helpful from arrival to departure. Our room was very well equipped with tea, coffee, chocolate and biscuits replenished each day. A mini fridge was also available so small items could be kept cool. A lovely touch was the complimentary block of chocolate. The beds were really comfortable too. The bathroom was equally well equipped and we also had use of a hair dryer, iron/iron board, slippers and bathrobes. Breakfasts were a delight with loads of choice- from cereals, toast, fruit and yogurts to pastries, muffins and full English cooked breakfast. We also dined in the restaurant and our meals were equally good. Finally, the location was great and within easy walking distance of the town and so helpful to have use of a secure onsite car park. Would definitely recommend and will return again.