Just exceeded our expectations. Was a little worried booking a pub / inn rather than a hotel but it was marvellous - comfortable, quite swish, lovely staff and a breakfast with a good range of choices that was beautifully cooked (we were able to have poached eggs, avocado and sourdough - I’d figured on bacon baps or a full English only with it being a pub!) The staff were so responsive - they saved us parking spaces and then when one was not accessible as someone else had parked over the lines, they quickly moved one of their own cars to ensure we could park - so kind.

It’s a bit of a steep walk from the town if you pop down for dinner etc but fine for most people to manage.

We stayed in one of 4 rooms in the pub. The room was comfortable and the bathroom was huge. The staff were great and the pub was a perfect place to use for dinner and breakfast. There was tea and coffee making facilities and we were left a complementary bottle of wine, which was a nice touch. Overall we really enjoyed our stay and would recommend.

The room was cold when we checked in but we soon warmed it up. Would have been good for this to have been done in advance. The water was very hot but the shower lacked power. The TV didn’t work and despite asking two member of staff it was never fixed. The WiFi in the room is very weak and need boosting.

The room was pleasant and fantastically clean. Breakfast was lovely, really delicious and the pub surroundings were gorgeous. Bed was comfy.

The tea/coffee on offer wasn't great though and instead of 3 small chocolates, it would be better to have biscuits. Always wonderful to have filter or real coffee in the rooms in this is possible. Bathroom was good but again, offer some other toiletries not just shower gel - shampoo, conditioner and body lotion at a minimum. The room was very very noisy while the pub was open but after closing it was very peaceful. Overall, it was a lovely stay but little tweaks could make this place amazing.

Lovely warm welcome, staff were cheerful and friendly. We were early and it was a pleasant surprise that our room was ready so we could dump our bags and go exploring. The parking on site is a real boon given Bradford on Avon's extensive use of yellow lines. The food was nice. both evening meal and breakfast. Room wise, it was very spacious with a lovely view towards Westbury White Horse. Thank you so much for giving us plenty of milks for tea and coffee in the room (not the usual meagre 4-tiny-pots that many establishments provide), and the chocolate was very much appreciated too!

The music was rather loud at breakfast time, however after asking, the volume was lowered.

Fabulous place , lovely decor, really great rooms ,very comfortable bed, excellent on suite bathroom. Breakfast and evening meals were first class. Friendly and enthusiastic staff who seem to really care about the service they provide. Ideal location and warm, friendly atmosphere . Would thoroughly recommend.

If I was to be ultra pickie, a plug socket under the table at the side of the bed for phone charger, but that said there were others in the room sono real hardship

There are wonderful people running The Castle Inn. They are so friendly, happy, and always smiling. We enjoyed dinner and a pint before heading up to our room. The room and bathroom are spacious, a good shower with plenty of hot water, the bed was comfortable, and the noise level was very low. We could hardly hear any noise from the street or the bar downstairs, which was full and open until 11 pm. Breakfast was good and plentiful. I couldn't finish everything on my plate. I especially enjoyed the coffee and our server, who didn't mind at all making a cappuccino on request. We had a great stay here.

We liked everything!

Friendly staff and it was very warm.

We weren’t told that there would not be a full hot breakfast on the second day but a continental breakfast that would be left outside our bedroom door the night before which we declined to have even though it was not refunded. We booked assuming there would be a cooked breakfast each day and probably would not have booked had we known it was just going to be cereal and porridge left outside the door

The location was fine but we didn’t know that there was only a continental breakfast Mon and Tues.. My idea of a continental was not the same as yours .4 cold croissants and pain au chocolate ! The cooked breakfast was good but when I wanted granola and fruit compote on the menu it was not available. Shouldn’t be on the menu then.

Mainly the information about what was really available. We didn’t know about the continental breakfast and normally a cooked breakfast starts with cereal, fruit juice perhaps some fruit( bananas?) .

Easy location. Parking available and facilities were as described

When booking, we were not told that breakfast on a Monday is continental in the room due to the kitchen being closed. This was not an issue as it was the day we went home, but I think it would help if this was explained on the booking information pages. And….. please consider some individually wrapped pastries, rather than just dry cereal.

The breakfast was excellent as was all of the food we had when we chose to eat there. The staff were all wonderful, very obliging and seemed to be happy. No grumpy faces. An excellent team. A lively, friendly atmosphere in the bar and beer garden. The town is a beautiful place and interesting to walk around. Beware! They aren't joking when they say it takes much longer to walk back up the hill. It took me 5 rest stops but there is a bus service.