Comfortable beds. Spacious family room. Good food selection and high quality breakfast. Reception staff and cleaning ladies were very polite and accommodating. The breakfast chef (Gary) was accommodating to special orders for egg and soldiers for my toddler and always greeted my boy with a smile. Lots of green spaces and a play area for my son after his breakfast. Situated next to the canal and a nature reserve for an early morning walk. The pub next door also does a good carvery and main menu items.

The bedroom would really benefit from a mini fridge. Not being able to refridgerate kiddies food/milk is not ideal. I'd also recommend swapping out the irons, which need upgrading.

The hotel was very clean and nice, when checked on the following day, we aired our dissppointment to Michelle about our no so Welcoming Check in experince. Michelle was very apologetic, as was another member of staff who at the reception.

We arrived 20mins before our scheduled check in time at 14:00, when I ask the receptionist if we can check 2omins early? I got a long hostile look, then a reply saying " No you're room won't be ready until 14L00, come back then!" I sensed that this person was about to go home, she didn't even ask my name. I looked around the car park which was literally empty as was the hotel, I was taken back by this attitude. When I finally checked in, we were greeted by very polite staff who had just started their shift at 14:00! I rest my case.

Fitzwilliam Suite was huge, and the jacuzzi bath was amazing on day 3 of a 5 day cycle trip. The bed was really comfy and there were two full armchairs and a big telly to relax in the room. The room was cool with plenty of opening windows and a fan. The pub over the road was really convenient for a satisfying evening meal. Staff were friendly and helpful and the buffet breakfast was good. Great location for us just off the trans pennine trail. Incredible value for money.

Slightly corporate feel to the overall hotel, view over car park

The room was clean, warm and comfortable and the staff were courteous and helpful. Check in was very clear and straightforward. Parking was easy and the walk along the canal was pleasant to do before we left.

Breakfast was a bit disappointing. I had asked for a vegan breakfast when booking. I didn't get told that I would need to order veggie sausages until I heard another guest mention it. The member of staff when asked told me there was a 15 min wait so that meant breakfast was delayed. When the sausages arrived they were very tough on the outside and not that pleasant to eat. The staff were very polite and apologetic but said they hadn't got my message. Soya and oat milk were available but no alternative spread or yogurts.

Lovely big room, great shower and very comfy bed. There was a good choice of cereal, yogurt for breakfast along with toast and crossiants aswell as cooked breakfast items.

It was very warm when we were there and difficult to sleep because of the heat. I didn't realise there was a fan in the bottom of the wardrobe until the day we left. It would have been handy to have this pointed out.

The peace and quite the overall setting the rabbits/ hare were a bonus we saw them playing on the lawn from our room window. The table service for breakfast. The food both at the hotel and the pastures lodge pub and restaurant was great. The bed was really big and comfy. The shower was a good size and easy to use.

The mattress cover didn’t fit the bed. The rooms were a little to warm even though only heat was in the bathroom. There was a fan that we used that did help. I didn’t like the buffet breakfast preferred table service as the breakfast was cooked from our order so hotter and not a greasy fried egg like the buffet ones. On check out I was asked to pay the bill however I paid on arrival. The receptionist could not find the receipt I showed her the money had left my account and showed her my online banking app on my phone. My mobile number was taken. I was slightly embarrassed as other guests waiting to speak to her. The receptionist then said it’s ok I will sort it later. A bit awkward!!

The location is fantastic, the food in pub was lovely

The room advertised had a bath, but the room had a shower in and no bath, I have herniated discs and chronic sciatica and can't use showers because I can't bend forward so sadly disappointed, also the breakfast wasn't nice, sausage taste too herby for breakfast they weren't cooked enough either, the bacon was chewy undercooked and fatty, mushrooms were slimy, vild beans and tomatos snd the eggs were swimming in oil, the scrambled eggs were black and in a solid clump, inedible really all of it,

Lovely building, well kept grounds, next to a river. Spacious rooms & plenty of free parking. Cleaning staff were very helpful.

Dated decoration-very ‘brown’. But all very well maintained & clean. Bar was shut at 9pm (my husband’s birthday). Disappointed! Apparently “the hotel was very quiet” so they closed the bar. Reception staff were polite when approached but not very welcoming. Minimal tea/coffee/milk provided-2 tiny milk pods, 2tea bags etc.

Friendly and efficient staff. Spacious and very comfortable room (triple). Excellent bedding. Nice and comfortable bathroom. Dinner possible nearby (across the car park). Very good breakfast, mainly for Englisch breakfast and variants; also yoghurt, fresh fruit salad, cereals, croissants available. Very quiet venue with ample parking but somewhat faraway from the motorway.

The WiFi required creation of a free account, which has the character of a contract with small print on which I could not consent; hence: no internet access. I reported this at the reception and was told that this new policy had been adopted just recently. Before that, access was simply with a password. Very disappointing for this otherwise highly appreciated hotel.

The staff were brilliant. The service was excellent, The room was clean, As was the W.C. Facilities For the room, Loved the lighting options. & the speed of how fast the Ater heated For the shower, thinking of getting that style shower For my home!

could have done with a second room key, could have done with a plug socket both sides of the big bed & 1 for each of the single beds. we didn't find the 3rd set of towels till we were leaving, à sign or someone to say where the 3rd set is would be good.