Be ready for a unique British experience if you decide to stay in this hotel. Things just work randomly, relying on magic. Situated in an excellent location in Sheffield, Nether Edge, you have at a walking distance restaurants, cafes, a grocery shop, charity shops, parks, and nature. The service is a bit disorganized. When I asked for extra toilette paper, the staff told me to walk to the reception to get it. It involves considerable walk across many confusing corridors, different floors, and an effort. I fetched it, but still feel a bit resentful. Rooms are a bit old (leaking baths, broken chairs, etc), which perhaps adds to the general atmosphere that the hotel looks a bit like a castle. If you are into all things magic, then you certainly would enjoy this hotel. I plan to return there next time, as despite its wear, the hotel still stands, surrounded by its own park, including the lake. You get used to it eventually and will definitely remember this experience.

Food was a bit random. On good days you get an excellent quality of interesting dishes, but on bad days you might get your nachos cold, with some resemblance of melted cheese on top. They should definitely expand their room service menu to include the unique traditional dishes of England, such as English breakfast, curry, and a roast. While not being vegan or vegetarian, I would recommend this hotel to include more dishes for people who are vegan.

Dinner good, ate both evenings in bar restaurant. Some issues with heating and bathroom fan in room, Lisa got it all quickly sorted. Lisa was very helpful and friendly, the staff are so good a this hotel. Very friendly to dogs. Nice laid back attitude. Second night of stay was very peaceful, best sleep I've had in ages. Room by the lake, stayed many times before, once had a lovely view, but ....

Well, there used to be a lovely view; not keen on the new fencing outside lake rooms, which really spoils the view. First night noise from a prom and kids by the lake a bit noisy. Snooker fans at the hotel, one kept putting TV until 3 a.m. Told reception and they sorted it. Wanted to watch the news when having dinner as I was on my own, most of the bar eating area was at that point single people, mostly females. TV channel was changed to snooker, a policy in the evening, no one was watching it, annoying!

The room had plenty of space and was clean. The bed was very comfortable. A kettle with coffee, tea and biscuits were provided. The staff were very helpful and cheerful. Breakfast was very good. A wide variety of breads, bagels, pancakes, pastries, full English, a variety of cereals and jars of tasty dried fruits and nuts. Yoghurt, bowls of fruit and compote, drinks, fresh fruit, some gluten free options.

There were areas of the room that needed some TLC. Some frayed carpet, a window that didn't close, broken tile in the bathroom and a bit of rust on the corner of the bath but other than that the room was lovely. There was a noise in the background which I think was the heating system and also when water was used in the room next door I could hear the cistern refill which seemed quite loud.

This hotel is a popular venue and we begin to realise that because of that you may find you share your stay with some very well attended event or other. That being said it has not created any major problems in parking, undue noise etc. The staff are excellent. The basic rooms are large and clean. The breakfast is good. Some quirky things ..... the hot water tap in our room either ran or it didn't - which was puzzling, especially as the shower did not suffer from that problem...... All in all I clearly recommend the hotel, otherwise I would not have returned.

The staff are really helpful and friendly and most know what they are doing. The hotel is in a lovely location and the grounds are stunning, the landscaping at the lake is beautiful. The hotel staff response to pets is great, they were so welcoming to my little dog; I like this best about the hotel.

Bar staff can sometimes be inexperienced and make a lot of mistakes. They need better training, there is too big a turnover. The hotel is looking tired and rooms and bath rooms need updating. The beautiful grounds are let down by lack of maintenance, grass needed cutting on far field and dog poo bin was overflowing. Lads in the bushes late at night. Lots of litter that is not picked up daily. The lake is the central feature but it's not easy to walk around it as the paving is a real uneven mess and needs replacing.

The staff were excellent in every respect, particularly Elise at reception, who helped sort out our breakfast needs. The location was superb and there was a very nice view out of our room. Breakfast was satisfying and I was well catered for as a coeliac. Staff were very attentive and efficient in this area.

There was an interconnecting door between our room 236 and the room next door, which was not soundproof. We could hear the conversation and drinks being made. Luckily, our neighbours were considerate, but unless this issue was addressed, we would be wary about being in this room again. Lighting in the room was TOTALLY inadequate.

For the price we paid, the hotel and facilities exceeded our expectations. The room was very comfortable and we had an excellent breakfast (for which we paid extra). Staff were friendly and helpful. Having the spa and swimming pool attached made for a lovely visit. Would definitely consider staying again.

The noise of a wedding party in the main part of the hotel went on until the early hours but as we were so tired ourselves it wasn't such a disturbance as it might normally have been. Our room faced the dance floor so lots of music and shouting but we did manage to sleep through it.

Room was large and comfortable furnished. Pleasant and welcoming staff, helpful.

I would have liked Marmite on my toast and crumpet for breakfast. Chopped tomatoes from a can is not part of any breakfast, tomatoes should be grilled. Sadly my husbands sleep was disturbed by a noise in the middle of the night of banging door and pacing up and down corridor. When Reception tell you that there is a minibar in the room with free drinks, disappointing to find the drinks are water and Pepsi, did sort of get my hopes of a small bottle of wine or can of Gin and Tonic.

Fab breakfast, beautiful rooms, unforgettable grounds and location, and exceptional service. The hotel staff were so lovely and couldn't do enough to make our stay special. I visited with my parents and prior to checking in, we'd asked for the rooms to be next door or close together. Paul, the manager, was so kind to us - in order to accommodate our request, Paul upgraded us to the suites near the hotel's beautiful lake. My parents absolutely loved the room, it was such a treat and they felt so cared for - I can't tell you how special it made our stay. It meant everything, so thank you, Paul! Everyone we encountered was so lovely and a credit to the hotel. Raja, Holly, Ranjan in the dining room and others I didn't get the names of - everyone really cared how all their guests were doing. There was this atmosphere of homeliness as a result; you somehow forget a hotel should feel like that when so many are very impersonal. Just a really good vibe at the Kenwood. Thank you to everyone there. Hope to see you again soon.

The fact we had to leave!

Breakfasts where excellent & the staff helpful. This is our 4th stay as we come to visit family who live near by. On our 1st stay we where in a room overlooking the garden & delighted in watching squirrels in the tree near our room. More recently we have been in a bigger room overlooking the car park so that has been a bit of a disappointment but the room has been excellently cared for by the person who does these jobs. Obviously we will be returning & I will return the teaspoon that somehow found itself in my washbag. Thank you all.

Sad to see the grounds deteriorated with the paths dangerous in places but realise the effect covid has had.