Location was great, breakfast was ample and restaurant/bar looks posh

Parking was a bit of a pain, lifts kept breaking, room was too hot (air con was useless) and had to sleep with the window open so got woken up by the zoo animals at 6:30am

Nice and friendly staff, very good location between the airport and the city, also a very large dining area with professional service. Never experienced before to be seated on breakfast with explanation and everything in this kind of class of hotel. Also what I liked was that sounds of apes and lions from zoo, and that we saw the apes also from our window in the morning.

The coffee was terrible, please replace it with something drinkable. For many people like me the coffee in the morning defines the whole day. And yeah the SPA are is terrible, small, fit for reconstruction and with zero hygiene standards.

The Holiday Inn was good value for money considering the price of accommodation during the Fringe Festival. The hotel is situated about 30min bus ride from the old town however the convience of having a bus stop just outside the hotel us super handy and we found it very easy to get around. Food at the restaurant was nice and well priced and the breakfast offered daily was great to get a good meal to start the day. The rooms are clean, however, can do with an upgrade. All the staff were very helpful and very polite to assist with any queries we had.

Access to the hotel is via stairs or a clinb up a rather long ramp if you're not arriving by car, which I found rather odd for such a big hotel.

It was absolutely amazing such a great location! 🤩 I travelled there with my daughter to celebrate her 21st birthday and the plan was to visit Edinburgh Zoo as proper animal lovers we are going to every zoo in Uk and Scotland and further afield if we can . The zoo was right next door to this lovely hotel and was amazing we visited it twice 🐅🐅 the hotel staff put balloons and a card and cake and two bottles of processo which was really lovely 🥰 and was lovely to arrive and have that in the room , my daughter was extremely happy 😊 Great hotel , great location, great transport links to the city and great food/ breakfast

It was perfect and nothing could had made it better We created great memories there and we shall return X

I’m a zoo member, so the location was perfect for me. I had requested a room with a view of the zoo and got it. I could hear Jay the lion roar at night. :) Small but lovely room, with a very comfy bed, a wingback chair for reading (I’m a bookworm!), a desk and table and lots of storage space in the bed- as well as the bathroom. I’m very fussy when it comes to cleanliness, but the room was spotless on arrival.

Rather poor housekeeping. They often forgot to restock on toilet paper or hand towels. As I mentioned, the room was spotlessly clean on arrival, but after that there didn’t seem to be much cleaning or vacuuming. I stayed for 9 nights and my bedding was only changed once. Breakfast was included, which was great, but the choice was lacking and items weren’t restocked regularly, so I often just had to do with what was left. I’m not a big breakfast person, so it wasn’t too much of a problem for me, but others might find issues with that. And one last thing, which is a more individual and personal issue: the shower-bath combo. Much prefer a shower only. More space and fewer problems stepping in and out.

Hotel is an in good location a few miles away from the city centre, located next to the zoo, it offered us a good price that offest the distance to the city centre. We opted for Uber for the duration of the break however, there are plenty of bus routes that stop right outside the hotel as they all service the zoo. The rooms are very standard as you would expect but the bed was big enough for two with comfortable pillows. We dined in the hotel twice during our stay and the food was great with no complaints. The bar staff were all excellent and attentive. We also used the pool/sauna during the stay and enjoyed it very much.

Hotel is very busy with a high throughput of people, there were times when we couldn't use the lifts due to the porters moving lots and lots of luggage, additionally if large groups arrived by coach, then the foyer was very much out of bounds. The single leather chair in the room isn't comfy at all - please change them Holiday Inn!

Nice big room with bath and shower. Bed was comfortable, wifi worked and coffee and tea making facilites were good. Appreciated the hot water and complimentary shower gel and shampoo. Breakfast was plentiful and staff were really helpful. Corstophine had a lovely nature reserve and useful shops.

We had very noisy neighbours and had to ask staff to speak to them One day our room was not cleaned even though we were out all morning. There were no USB charging points for phones, so we had to buy a plug. Due to roadworks, it took a long time to get into Edinburgh by bus.

The property was as good as any Holiday Inn property. Room was spacious, clean and spacious. Staff was friendly and helpful. While the location is not central, the bus stop is just out of the hotel, with sufficient frequency to the central city. Weekend seemed busy as the hotel is next to Edinburgh Zoo. Breakfast was good and if discounted if pre-booked. The property has swimming pool, sauna, a small library with decent collection of books, snooker and foosball to keep you engaged on a rainy day.

TV does not have internet connectivity, so viewing options are restricted. Lack of local restaurants or shops nearby.

The hotel has all the facilities of a large hotel with rooms well equipped & modern - they even now include a coffee machine in the room. Breakfast can get busy later on; but they restock quickly meaning you still get a full breakfast. The hotel is outside of the centre, but the bus stop is directly outside the entrance & buses turn up every few minutes to get you central within 20mins or so

The hotel has a small pool that can be used on a first come basis. Sadly one family with 2 children took over the pool when I was there making it impossible to swim. That resulted in the jacuzzi also being full as people were waiting for them to leave - but the sauna was still free & there are towels down there - the gym is small, but usually the equipment is available

Clean spacious room, Good selection for breakfast that was frequently replenished . Friendly staff. Good connections public transport wise. Several bus routes into city centre and stop right outside hotel for buses/coaches to Airport or Glasgow. Nearest rail station is Haymarket, a 10-15 ride on routes 12, 26, 31 & X38.

No lifts from road level up to reception, if you have luggage, you have to haul them up several flights of stairs to reception. There are 3 lifts from reception to rooms though. If you arrive by car and park in car park, you're fine, but for people arriving by public transport, it's not great.