We got an upgrade to a refurbished room nice surprise. Roomy and quiet. Breakfast was varied and great service from the two Asian ladies Nice welcome when checking in from the South American front manager

Location a little too far out if you don't have a car though we took Uber no problem getting one quickly. Dinner is hit and miss we had a good meal first night but second night only one pasta dish left which seemed a left over and not fresh. Need to be more generous with veggie ifor 5 pounds. The hallways need carpet replaced which is probably part of a long term upgrade as they upgrade more rooms.

The room was large The bed was not that comfortable, but I realise this is a very subjective thing.. It was good that there was a fan to use Receptionist was lovely and helpful Breakfast buffet had a wide range to chose from and it was regularly topped up (though fried eggs don't do well under a heat lamp) Free access to the gym,pool etc is good for those who want it. Having a car park was the reason we booked here. We used the bus and tram to get into and around the city.

Restaurant was the least appealing as the food was very expensive for what it was, and very basic when it arrived. Having to slam the door really hard to close it. More of a niggle really but conscious of others around us.

On the bus route. Also a lovely walk in the park across from the hotel. Bar is open late. Rooms quiet. Ample tea and coffee given. Anna at reception is a gem and made us aware of a wedding and ensured it did not impact us. The peace is worth the point that you need a bus to go to the shops for anything. But having the bus outside is excellent. And use the app city mapper, really helps.

The one light did not work but they sorted that quickly. The fan in the toilet did not work. Otherwise all good. Recep0tion and bar staff were super friendly but not the staff that handled breakfast. They were the opposite. Breakfast was a little limited and they only informed us after breakfast that we could have ordered porridge.

The bed was really comfortable. The room was well laid out. Good tv and liked the complimentary tea and coffee. Staff were friendly and breakfast was good. The bacon was really good. Liked the swimming pool which was warm. The pool area wasn't as clean as the hotel. Loved the complimentary drinks voucher, much appreciated. Easy to get into Edinburgh on the 26 bus too. Free carpark was appreciated.

The fire doors were wedged open! The pool area could have been cleaner. Everything else was good. Some staff could have benefited from a little more training at breakfast, but reception and bar and restaurant staff in the evening were great.

As a lone female traveller, I felt very safe and welcome by the staff. I had to pass the reception to get to my room, and every time, the receptionists would check in, which was lovely. Every member of staff I came across were very friendly. The food was lovely and the pool was nice and warm, and not too busy. The bed was massive and offered a good night sleep. The whole room was clean and tidy.

There was slight confusion with the kitchen. I came in late from a day trip and went to order food. The last food order was 9pm and I went to order 5 minutes before this to be told the kitchen was closed. However, after a conversation with the receptionist and the bartender, I was able to order food...thank you for helping me out!

The hotel is in a very nice and quiet neighborhood. The transportation was very easy and accessible, easy to get to and from the town center, close to the bus stop. The general hotel layout, design and the staff were all very nice. Our room was just enough for 2 people. The breakfast was good value even though not amazing. Would definitely stay here again.

The rooms are not soundproof at all, the floors creak and make a lot of noise, whether it be from us or other rooms around us. Especially very early in the mornings, the cleaning staff would start working but it’s as if there was no door between us, can hear everything straight through. That would be the biggest downside of our stay here.

Great budget-friendly hotel! The rooms were surprisingly large, very clean, and comfortable. The staff were incredibly friendly and helpful throughout my stay, which made the experience even better. While it may seem a bit far from the city center at first glance, it’s actually just a 20 minute bus ride away — super convenient. Plus, the airport is only about 17 minutes away, which is perfect if you’re traveling. Overall, a great value for the price. I highly recommend it if you’re looking for affordable accommodation without sacrificing comfort or service.

The bed was very comfortable,the facilities were spot on! Especially the sauna and steam room not forgetting to mention the heated pool.The buffet was fairly good.The front of house staff were very friendly and welcoming .

On Wednesday evening like 7ish Went to the bar with my girlfriend in hoping for a nice evening, but it was ruined by a terrible cocktail that tasted completely off,Looked like water and ice cubes with few slices of limes.When I politely asked for it to be remade, the staff insisted the drink was “fine” and basically blamed me for not liking it. The manager on duty was even worse—rude, dismissive, and clearly not interested in resolving anything. Instead of offering a solution, he doubled down with attitude.He asked the bartender to add more shots of the spirits and went away with no Apology or some kind of remorse.I wouldn’t recommend the bar to anyone expecting basic hospitality.

Everything was great. I want to make a huge accent on very friendly staff. The guys are doing their job super well. Helping you wherever you need with patience and respect. A big thank you to the shift manager on the day of our stay (forgot his name) , very pleasant man. Thank you

I think it is not only me thinking so, but this hotel needs a good renovation of a room's interior and to make the hotel more fancy, more attractive and more modern. Due from the room's ventilation to the lighting - security system. And it would be nice to have a coffee machine and a mini-bar fridge at least for a couple of bottles of water. But as I said except for that the rest was super good. Thank you

The restaurant was a real highlight. The breakfast was excellent and we ate a couple of evening meals there too. The prices were reasonable (worth noting that kids eat free at breakfast) and the food was very good. The staff at reception and in the restaurant were all great. The nearby bus stop was very convenient for visiting the city.

It's a minor thing, but the door guard (the little bar that stops the door from opening, like a door chain) and the safe were both broken in our room, which made us worry about the security of the hotel a little. However, we stayed there for 3 days and never felt unsafe. The car park had CCTV which made us feel more secure as well.