Excellent friendly helpful staff, comfortable room with thoughtful extras provided. Easy to park, ( plus free) and good links to roads to get to a number of places ie central London or A3 or M25. Will definitely stay again

Bathroom clean but needs a revamp soon. Wifi connection varied.

Convenient, as we were attending an event at the racecourse. Comfortable bed. Nice room. Spotlessly clean. Better than expected. Good value for money. Just a few things I wasn't happy with.

No staff whatsoever present. Key in lockbox outside hotel. Nobody on reception either on arrival or leaving. Nothing to say about car parking. We noticed a QR code the next morning,as we were walking out of the car park to go onto the high street. There should be one of these present at reception, or by the key lockboxes, so i hope i dont get a parking fine, even though i paid it as soon as i saw the sign. Also, as they are no staff present, what would happen in an emergency, i.e, a fire. There would be nobody there to tell the fire service if everybody was out of there,or to guide the guests. Made me feel a bit insecure. Had I been staying there alone, as a woman, I'm not sure i would have been happy with that. Also, shower was not great. Low water pressure.

Easy and unlimited parking no matter what time of arrival. It is very easy to park up, unload, and then a very short and quick walk to the High Street for dinner (plenty of choice on the High Street as well) Great black out curtains, so the room was properly very dark at night, making sleep easy after a long day working. This was also made easier as it is a very quiet location.

With working long days, early starts and late finishes meant I met no staff to say good morning to. This is one of the things I always enjoy in hotels, but that actually was not a problem, as it is a personal preference and not a grievance.

We stayed for a couple of nights and we loved our stay. The room was spacious, clean and tidy with a nice vibe, a comfy bed and a little table with a chair. Communication was all done via email so we didn’t have an interaction with any staff but it was all informative and clear. There is free parking on site and the location is very good for anyone travelling to London, Chessington or Thorpe park. Would definitely recommend and stay again.

The shower was decent but the water pressure could have been a tad bit stronger.

Perfect Location for me. Great price. Very large Room. Room was warmed with big radiator. Hangars to hang clothes. Could see my car from my room window. Could park right outside door of hotel. Made it easy to off load bags. New clean fresh towels. Bathroom was big and clean. Room was neat and clean. Bed was comfortable. Room was warm when I arrived. Hotel was quiet, no other guests as far as I could tell.

Toilet handle was a bit broken, hard to flush but I managed. Shower head was Cheap and hard to position, no mixer , separate taps. Had to remove shower head to turn on or get wet with cold water because the taps are below shower head and not easily accessible from the side. Basically a bath hand shower mounted high on a removable mount. Bedside lamp was hard to turn on and off.

The receptionist was very welcoming. The room was lovely and clean, and so was the entrance.It was lovely and quiet, and the room was heated nicely. I like the cups in the bathroom they were covered in a bag, which was nice and hygienic. There was plenty of tea and coffee and milk. I would definitely stay again.

I didn't like having to go to the main reception to collect the key. This should be stated when booking the room because I had to drive the car back to the main reception, and I had already got my bags out of the car after reading the message on the door.

The bed was very comfortable. Staff friendly and although no air conditioning, the room did have a fan. Quiet location and whilst no onsite restaurant, you are walking distance to various pubs or other restaurants etc. plenty of parking on site too. Breakfast was included in the price, which is a good thing.

Found it confusing to get to the lodge and would be good it clearly signposted on arrival through the gate. Air conditioning would be a great improvement and my room faced the hot afternoon sun, so leaving curtains closed would help keep the heat of the room down. The room did have a fan so that was helpful. An on-site bar or restaurant would be good if possible. Although the breakfast was included, choice is limited and only hot option is toast. However, it was of quality and free so can’t really complain!

Very easy to find, great location. Step out of the car park and you'll find yourself on the main road where there's plenty of shops, restaurants and cafes. Carparking was free for guests of the hotel, other facilities in the room were good. All in all for the price paid, this was a good stay

My only complaint was the bed was a little uncomfortable. However I appreciate other guests may find the mattresses just fine

We chose Sandown Park Lodge because it is close (15-20 min walk) to a railway station (Esher) that has frequent trains running to London Waterloo, had on-site parking and good restaurants nearby. Communications with the Lodge was easy and efficient. It was easy to get to being just a couple of miles off the A3. The room was compact but comfortable and whilst the décor is a little bit dated it was spotlessly clean. The staff were very helpful. Breakfast was a continental style buffet and sufficient for our needs. We highly recommend two nearby restaurants: The Giggling Squid and the Sherpa Kitchen. We would happily stay at Sandown Lodge again.

Nothing springs to mind.

The room was super clean. Towels with toiletries were provided nicely. Bathroom was clean. Bed was super king with right amount of hardness. A fan was provided which was very thinking because without that it would have been difficult in this hot summer days. The location was perfect. It is short walk to the shops and restaurants.

Though it says Bed & Breakfast in the building, but there is no breakfast.