I liked that even though the place is host free, they were still pretty responsive when I messaged them through bookings app. They did their best to accommodate my needs, which I didn't expect at all, when I realised it was host free

Even though the answered pretty fast on the booking messages, I would prefer that you could actually reach them via phone. There was a number on the booking site, which got routed automatically to voicemail, as well as two other phone numbers for two different people, who I'm guessing are the hosts, thar got rerouted just the same. And a small pet peeve. It's called a bed and breakfast but no breakfast is included😉 The cookie and coffee was ok though

Comfortable bed good shower there is shampoo there for you to use breakfast is normal if you want something nicer there is nice shops that open at 9pm especially the fresh fish and chips . Simple process: Really quest entrance. You collect a key from a little box, no communication at all like a hostel. Good experience. If you want to climb ben nevis, there is a bus to the north face car park for the cmd route or just walk for the mountain path

The lamps confused me as they didn't turn on, only charging my phone.

It was perfect for our needs (sightseeing in Fort William and climbing Ben Nevis). Great location - just few steps to the city Centre and 40 minutes walk to Ben Nevis Visitor Centre. Room was more specious then expected, clean and had everything we needed. Breakfast was nice and allowed for a good start of the day.

The decor could use a bit of refurbishment. But apart from that all was good.

Nice rooms, comfy beds and great location

The room was quite cold and humid, the heating was on only 1h in the evening, considering a very rainy weekend in February in Scotland. Also, we couldn't use the kettle to make teas to warm up, as the bottom was burnt with milk (!!). Please fellow readers, do not heat up milk for your porridge in the kettle!!

We were in Room 2 which had an ensuite bathroom and 2 beds, with a nice view of the church nearby. Super comfortable bed, great location, very accommodating to last minute booking after our previous lodgings fell through. Quite clean and had nice cookies and tea available in the room.

The hot water wasn’t working when we were there so we reached out to the manager but we did not hear back. Luckily we were only there 1 night and didn’t need to shower and it wasn’t too cold so we didn’t need the heat.

A very short walk to town centre

Bathroom had funny smell but it was clean Tv small decor not very good no mirrors I left a one in the room that I purchased in the local charity shop Staff not very helpful at all

Exc ellent location Having a permit to park Having ensuite when we were not sure if we were getting that Good breakfast Easy instructions for access ( once I had read the instructions properly)

Nothing really to fault, except we could not figure out how to switch on bedside lamps _ they did not work for us!

Location, comfort

The timing for breakfast was too short and also not very clear on the booking. We headed to breakfast at 8.50am, only to be told it is only served between 8 and 9. It is common practise to serve breakfast till at least 10am or for at least a couple of hours. Thankfully after se friendly explanations we got a hit breakfast served The duvet cover was not ironed. First impressions go a long way

Great location couple of minutes walk to the town centre and 5mins from the station, yet it was quiet around there. I called ahead and was able to check in early which was great. I was in room 1. Lovely comfortable small room. Good shower with soap and shampoo. I had to leave earlier than breakfast was served, but was encouraged to help myself to bread/toast, cereal and juice and yogurt from the fridge in the dining room before I left. I really liked it there and would stay again.

The radiator was on and it was hot in the room,. The radiator dial was missing so I couldn't turn the heat down, but it wasn't on all night. - as a solo female on the 1st floor I didn't want to leave the window open. The bed was squeaky.

Very good location, literally minutes from main st. Clean, comfortable, great view (we were in room 4). Nice breakfast, lovely and very helpful lady who cooks and cleans.

Breakfast could be a little easier if toast & tea were made rather than communal. It's a small dining room with 4 tables for 5 rooms so it feels like the more you can limit movement around the place the better, as well as the tea not being particularly fresh. Also there should maybe be a mention of the very steep hill up to the place...