Lovely area to stay in , nice walks and beautiful scenery. Staff was really friendly Breakfast was the best we've had 👍

Room was quite basic , dust in the bathroom , window had wood missing causing a breeze to enter our room.

A good choice provided, and the cooked breakfast was very good. Staff very friendly and helpful. Choice of evening meal was good and the food excellent.

The double bed was very “bouncy” and as my wife and I have single beds, we found the double bed to be a bit narrow for two. However we slept OK but woke each other up occasionally when turning over.

The room was spacious, comfortable and clean, w3ith a lovely view out to the front. The staff were exceptionally helpful. All requests dealt with quickly and with a smile. The position of the hotel was excellent for us visiting friends in the area. The price was reasonable, considering the service.

One or two standard items were missing from the room. We had to ask for water glasses and for a waste bin for the bedroom, and also had to remind them we needed more toilet rolls, as the maid didn't automatically check. We had a cooked breakfaat on the first morning - their Rose Breakfast - but it was inedible, as the 'soft' poached eggs were hard and the mushrooms overcooked. We avoided a cooked breakfast thereafter and cancelled a family meal planned for later in the week. I must say, however, that the restaurant was popular, so maybe we just had a bad experience. Our lovely room looked out onto the crescent and gardens. Unfortunately noisy drinkers outside were an annoyance at times.

The staff were all very friendly and help full, and the breakfast was great with good selection hot and cold and cooked to order was a bonus our toilet had a small problem but was fixed the same day as reported the bar had a good selection of drinks and was quite friendly with a mix of locals and people staying at the hotel and for a morning drink after breakfast there was a nice seating area in front of the hotel and you could always find a parking spot out side the hotel on a very quite road and the hotel eating room and stairs were all clean.

Reception office was a bit untidy and our room was getting slightly in need of some TLC.

The first thing that struck me was the classic architecture, masonry and carpentry, with some beautiful windows and doorways that could do with a bit of attention, but lovely as they are too. The beautiful views out over the park to the sea and the Isle of Wight were gorgeous. We had a lovely big room, with a tastefully decorated ensuite, equipped with shower, sink and toilet. There was a kettle with lots of drink options and the bed had a good firm mattress, so we slept well. The desk staff were busy, but friendly and helpful, as were the cleaners. One of the girls that served breakfast had a very helpful and lovely disposition, attentive and friendly, always smiling and keen to make sure everything was perfect. I usually have a full English, but had the vegan breakfast with a poached egg added and it was very good. Great as it is, with a good lively bar too

The rooms could do with a bit more TLC, maybe cleaning the windows inside and out and a refreshing paint job, maybe new stair carpets too, but the prices would probably rocket!

Hotel full of location style and clean with amaze front coast sea views and open public blissful cared for gardens opposite ,had the room on top floor with a lift so excellent , but due to age the ceilings run down, bathroom modern but shelf and light broken only thing let it down , room service cleaned, towels bright white with free quality products to use , the food lovely had s supper ordered and brought to my room ,fresh and tasty mmmm, the WiFi very good connect 👍

Shelf broken in bathroom and light over mirror , no glasses and my door stuck as think the damp swollen it and had to slam to to shut it to lock which felt bad to do cause of noise !! 😣

Lovely location, satisfactory stay. I didnt spend long at the hotel in truth as this was a visit to my family living nearby and there were too many of us to all stay with them. Staff were helpful, I've been before and can't complain.

The room I had this time was smaller than previous, but perfectly adequate as a solo traveller. The bathroom was small and getting into the shower (as a larger person in all dimensions!) a bit tricky as the sink overlapped with the door opening. Not enough storage space in the bathroom (a tiny thin glass shelf quite high up) and the shower itself had seen better days (broken storage where bottles could have gone, so bottles of toiletries had to be on the floor but the cubicle was only small so not easy to bend up and down to exchange shampoo for conditioner)

We had a 40th wedding anniversary meal at the hotel, (18 of us) then most of us stayed overnight. The staff were lovely and allowed us time to put up decorations and they removed them all after the meal. They provided us with a reduced menu which helped with choices. The food was good and all brought out at the same time. One of our party had a fall outside and ended up going to hospital. The manager on duty was very helpful and calm and found us blankets while we waited for the ambulance. The staff put the tables together to allow us all to have breakfast together. My room was clean and the bed comfortable.

I’ve stayed here many times over several years as my family all live locally. The best features are location that match my family visiting needs. The bar and menu are good.

The wi-if is poor at best and far worse if you are on floor 2 or 3. Seems higher you go up the far weaker the wi-if g3ts. It’s a real deal breaker these days as we all rely too heavily on effective wi-if don’t we. Breakfast is adequate yet bacon is. Leary well earlier prepared and I no longer ask for bacon as it comes out well over cooked and lets down whole restaurant side as restaurant room is lovely

It is a lovely historical building, lots of lovely little details here and there, i appreciated that the guest manual had a sheet dedicated about the hotels history and background. Overall the set up is great - being able to come and go easily, the facilities excellent, the food immaculate (again compliments to the chefs!) - also all the staff i encountered were all lovely and very helpful.

If i was to be very picky - there were areas in the room i stayed in that were quite dusty. Also i think a new lick of paint would do the place a great service - outside and in the guest bed rooms.