Uniquely in my travel experience I found no issues whatsoever with the Mill House Hotel. I had asked for an adapted room and that's exactly what I got without any hassle at all. The staff were very helpful, pleasant and courteous and the breakfast was excellent. So impressed was my wife and I with this hotel we immediately booked again for over night stays later on in the year. I would thoroughly recommend it and that is why I have given such a high scoring review. Well done to Mill House staff and please keep welcoming your guests as warmly as you welcomed us.

Cannot think of one thing.

Lovely location and the accommodation and grounds immaculate. Beautiful location for a stay. Fantastic for a wedding. Staff were lovely from arriving to leaving, hope the management realise just how pleasant the team are. Restaurant food and breakfast fantastic as was service in the Bar. Wanted to be able to say I had been to Gretna and what a lovely venue to stay in (we just visited, not there for a Wedding), however. I would imagine a wedding would be spectacular and you would be well looked after. Not a grumpy face in the place. Loved it Josie

Only gripe was the bed was uncomfortable for us, but that'll be our old bones, NOT the quality of the beds.

We booked Mill Forge as stop over on way up to Argyle & Bute. The hotel is really well positioned and easy to find. We had to change plans prior to the stay to add an extra person to our party and the hotel was really good in being able to accommodate our changes. Check was easy, which we liked especially as we arrived pretty late. The staff were really friendly and proactive. The room was clean and quiet so we were able to have a good nights sleep. Breakfast in the morning was good.

Almost all the stay was OK, the only minor issue was the showers were electric power shower type, they were OK but not massively powerful.

This hotel is very easy to find Almost next to A74(M) I was worried that maybe it would be noisy as very close to the busy road. Our room was ok. Didn’t hear road noise so we could sleep well. Room 10-25 is the back of the property therefore quieter. The room was slightly dated but bed was comfy And the shower was very good. Nice and clean. The breakfast was 7:30-9:00 Help your self to get toast,tea coffee, cereal, fruit juice, yogurt Then full Scottish, full veg breakfast, etc are table service The waitress was very polite and well organised. I t

Maybe better if the bed room had hard flooring (Woode or laminate) I wanted black pudding instead of haggis.

The staff are great especially the breakfast staff. The hotel is quaint and old school. The grounds are beautiful. Cobble stones , flowers, sculptures etc. Lots of space to walk and relax in and little nooks that are ideal for photos. There is a tiny chapel in the grounds for weddings which is really special. Easy access to rooms and grounds for disabled guests too. Calm and quiet even though it's close to the motorway and easy to find. The breakfast is cooked to order and really nice. Plenty of choice including for those with gluten allergies and vegetarians. Rooms are basic but clean and well maintained. Good size TV in rooms with lots of channels. Great value for money and lovely place to relax in. The setting and views make it way nicer than the other Gretna hotels. This one has plenty of charm. Children are also made welcome and will enjoy exploring the gardens.

The WiFi signal in our room wasn't great but to be honest we didn't really care about it so we didn't bother to mention it to staff. We just enjoyed our stay here a lot.

Breakfast was excellent, quick service, good food and pleasant breakfast room. Staff very good

Whilst the evening meal was acceptable there was a staff problem, The location caters for weddings and attention was quite rightly on the wedding party. My wife and I ordered wine with our meal but were told by the young waitress that she was too young to even take our order and we must go to the bar and get it ourselves. When the wedding group had finished eating the staff cleared away and moved all the tables in the room adjoining the dining room - by dragging them across the floor so conversation was impossible. My wife had to ask them to pick things up rather than drag them

The welcome was warm. Room was pleasant with a very comfortable bed. The staff in the bar and restaurant were very nice and provided a good service. Our breakfast was excellent and the lady taking orders and serving was very efficient and friendly.

Whilst having our mèal and drinks two guests (workmen representing a company with two small vans marked CMM or something similar)were having a very loud conversation and the language was very foul. I was going to ask them to cease but my wife preferred that I didn't get in to any confrontation. But I feel that the staff should have taken that decision and they were much closer than us and must have heard it.

The room was excellent with everything that was needed. The towels and bed linen were of good quality.

We had dinner which was very mediocre. My partner had a chicken dish which was very poor indeed. The Chicken was dry and very little sauce and the haggis which should have been wrapped in the chicken was just slapped on top. Also the potatoes were tasteless. My dessert which was supposed to be Sticky Toffee pudding and custard was certainly not made on the premises. The sponge was certainly not a proper Sticky Toffee sponge as it was white inside. The custard was either out of a box or a tin and not made from scrach! The food might be suitable for people who are not used to freshly made food and want something simple.

Beautiful location. Grounds are so cute and very much cater for wedding photos. Rooms are motel style and comfortable and adequate size for short stay. Very quiet and quaint about 1 and half miles from village of Kirkpatrick-Fleming.Beds comfortable and plenty of very, very hot water. Breakfast was OK. Bar and restaurant were lovely. Staff were exceptional, so friendly, helpful and professional. Food was delicious and plentiful. Barman was super friendly made us feel very welcome.

No socket near the bed for charging phones etc. WiFi was terrible, practically non existent, I got 12mbs speed at best. Not good if you need to keep in touch. One of the bedside lights flickered and made a buzzing noise. Sounded dangerous.,kept it switched off. (rm26) Radiators get absolutely raging hot! Take care, there seems to be off or very hot. Hot water boiling. Unable to just wash your hands without filling sink. No fruit available at breakfast. Coffee was in a flask and was just warm. Fried egg wasn't fully cooked and poached egg was overcooked. Bit disappointing.

The location & setting of this hotel is just perfect. Check in was very quick, lovely knowledgeable receptionist. The room had everything we needed. Shower was great. We had dinner the night of arrival which was delicious and a very warm greeting from staff. Food was delicious. Breakfast was also good with plenty of choice. The setting for this hotel is picture perfect.

The only faults I could find was the room walls are very thin. We could literally here every word our neighbour was saying. Just shortly after midnight both my husband and I were woken by the neighbours snoring which was horrendous. We didn't get a wink of sleep and ended up going for breakfast as soon as we could so we could leave for our next hotel to get some rest.