When we arrived we were greeted by a very nice receptionist. The decor as you walk in is superb and classy, as was the room we were in. Unfortunately the toilet would not flush due to a faulty mechanism and as there were three of us (we were staying with our 17 year old son), the hotel changed us into two double rooms. It was very kind of them and one of the rooms, room 9, had a lovely bath. The rooms are decorated in lovely colour schemes and very clean. The beds are really comfortable. The location is great for visiting this small market town which has a few small shops and a couple of restaurants and lovely old cottages. We ate in the restaurant and the food was of a very good standard and the staff were lovely and polite. The breakfast the next morning was excellent too.

Unfortunately the shower wasn't hot and more like tepid in one of the rooms; however the bath in number 9 was gorgeously hot and very comfortable.

An excellent first visit. Very friendly staff, a lovely small room. We booked the small and it was exactly as we had expected and just what we wanted. It was spotlessly clean, easy to get to and the AC was an added bonus on a very hot July evening. Breakfast was really good and didn't take long to come from ordering. The location is really nice. We had a very enjoyable walk around Harleston, there are several shops and other pubs as well as a Co-op. The staff work really hard here, they are always busy doing something and we noticed in the morning, one staff member was even sifting through the gravel outside to remove any small piceces of litter or cigarettes. The attention to detail is very impressive here. I have got a lot of appreciation for the hard working staff as they really make the experience what it is and they deserve some recognition for their hard work and positive atitudes. I would not hesitate in coming back if I am in the area again. Thanks for a really nice time.

Nothing, it was a really enjoyable visit.

The bed was comfortable, the decor pleasant. The staff were all incredibly helpful and friendly. The restaurant area is as lovely as it looks in the photos, We enjoyed sitting on the comfy sofas under the trees having a drink after a day out sightseeing. Breakfast was delicious and a good choice of dishes available,and we enjoyed food from the restaurant a couple of times during our stay.

We visited in April and found the room was too warm, as the heating kept coming on and you were unable to turn the heating off as radiators boxed in. Our room also didn’t have air conditioning which was disappointing and the Dyson fan provided was ineffective at cooling the room. Our room was also located above the downstairs bar main door which didn’t have a soft closure so every time someone went in and out of the door it banged! As a popular venue it banged a lot.

Everything was great , really friendly and professional staff, food was great, room and en-suite were perfect and nice and clean , the only thing I could possibly pick at was the road noise , but the room was right on the market square with the main road going past, so if I stayed again I would request a rear room, having said that the veiw in the morning of the market square was really nice, after 10pm it was really quiet and about 7am the town is waking , all in all would 100% stay again 👍

We've stayed at J.D's on many occasions and for us it is the perfect stopover. We have probably stayed in all the rooms now and they are all beautifully decorated, always immaculate. In the winter warm and cosy and in the summer cool with either a fan or air con. Big fluffy towels, good showers & comfy beds. The restaurant is beautiful and the bar area has a real fire. Breakfast is fab with a great selection to choose from on the menu. The staff are lovely and friendly and do everything to ensure we have a good stay.

Nothing,

Clean and comfortable hotel. Beautiful room (room 6) overlooking the town square. Comfortable bed and lovely facilities in the room. There are plenty of options for making hot drinks, with tea, coffee, and chocolate sachets. Large screen TV. En-suit facilities are very clean and well presented. Fresh fluffy towelling.

The room was rather warm. It was fine for us, but friends also staying remarked that their room was too warm for comfortable sleeping. There was no visible means to adjust the temperature.

The staff are an absolute asset, they were polite , friendly and nothing was too much trouble. Everyone met us with a smile. The room was very clean , beautifully decorated and the added touch of biscuits was most welcome.

We were in room 5, and when the blinds were up, there was no privacy from buildings opposite or the main street. My suggestion would be to simply frost the lower part of the windows.

The staff were all fantastic and couldn't do enough to make our stay comfortable and enjoyable. The rooms were all comfortable and well equipped. We all slept well, and the small amount of noise from the bar didn't bother us. The breakfast choice was good and if we wanted anything extra or more of something it was no problem. The girls were also very attentive and cheerful. There was plenty of choice on the restaurant menu in the evening and the portions were very generous. There was a very relaxing and friendly atmosphere throughout the hotel and we felt at ease there. Checking in and out very efficient and the staff very ameable.. Overall, a great experience and I'm sure we'll come again for a meal when we are back in the area.

We stayed 2 nights and apart from the bedrooms, there wasn't a quiet sitting area downstairs where the family could gather in the afternoon. However, this was only a small inconvience.

We visit friends who live in the town every year, they are within walking distance of the hotel. Parking is limited near the hotel, but there is a public car park well within walking distance, We had breakfast at the hotel for our two night stay, There was a slight variation in content, the first morning being the better of the two. Next time(October) we will try the restaurant. Everywhere in the town is walkable from the hotel. The staff were really helpful, friendly including the morning cleaners!

There is always something, and having stayed in quite a few hotels we have found them! JD's have succeeded in hiding them if they did exist?

The evening meal was fantastic as was the breakfast. I have stayed here may times but the hotel has been extensively refurbished since I last stayed and will be my go to when I’m in the area

If I really had to be critical I like my tea with my breakfast and not served first and then it’s slightly cold when my breakfast arrived. I am being stupidly critical here and if that’s all I have to note then all is good