A very characterful building right in the heart of the town. Good sized carpark at the back. The room was very comfortable, lovely bed, with everything we needed. Robin was very welcoming and all the staff were friendly and helpful. The cooked breakfast was excellent on both mornings, also a good variety of other options and plenty of drinks available. No evening meal available but A Taste of Raj, a short walk away, was excellent. We stayed during a live concert at the brewery next door and enjoyed the music through the open window, but it stopped promptly at 11, so didn't cause any disturbance. We liked the town and will definitely return.

A few cobwebs, but in a place that old you're never going to get them all!🙂 The outside space looked very unloved, just needed some attention.

Lovely town, hotel, perfect location, friendly attentive staff. The food is also nice. The only downfall is that there is no parking. Although was led to believe there was according to booking sites. It was explained that there used to be! Consequently, had to go to a long stay car park, having to lug all our luggage to the hotel late in the evening and after a very long drive!

No parking. My husband stresses such things when he goes to a new place.

The staff were so accommodating & friendly, the breakfasts were fab & the location perfect. The hotel is a little tired but that adds to its charm of being rustic! The bedding & laundry were fresh & clean & beds so comfy, I had a wonderful nights sleep. Good value for money, I would recommend

nothing apart from the lack of parking, we were promised allocated parking but on arrival the car park was full, due to a charity event that was being held at the hotel that weekend

I don't usually stay at places like this... and it's changed my mind. Very odd looking building but quirky and found it a great place to stay! Room had enough for me and my wife, plus a travel cot and we took our dog also as its dog friendly! Bathroom was fine, shower was powerful. It was clean and tidy. Little TV in the room, tea and coffee provided with a biscuit too! Had no issues with the room. Only thing I would comment on, the bed is comfortable but the frame is metal, which was rather squeaky! Otherwise no issues.

The bed frame was metal so it was a bit on the squeaky side. Also, I'm not sure if they were a member of staff down or something but the breakfast was lovely but a bit on the slow side. Didn't bother us as we were in no rush.

Quirky older property in good location in the High Street. Key left for collection with access

Entrance to car park is not from front and would be useful to have signage if possible in the village as not straight forward access. No information booklet in the room for breakfast times/ wifi etc Breakfast a bit chaotic, not clear what was available and where. No menu however once aware, choice of cereals but no yogurt or fruit. Would have liked sauces for cooked breakfast, couldn’t see and they were busy serving to ask although know they would have been provided and owners helpful, just a lot of people to serve at once so they just need to put them out beforehand or check when they deliver freshly cooked breakfast to table if anything else required.

For years I used to go hiking and would often be delighted to come across lovely old inns such as the Swan. So discovering this one at a location, Harleston, which I know quite well was a real treat. It has been well looked after, its original features still very evident. Robin and Kitty make fine hosts, and looked after me very well for my short stay. I had a spacious room, with an excellent bed and decent facilities, and breakfast too was very decent for a small family-run enterprise.

The only disappointment was that I was not able to enjoy a quiet pint downstairs in the evening - Kitty told me the bar shuts at 6.00. It was a Sunday.

Friendly welcome, clear information regarding hotel stay, facilities, room, when breakfast served. High standards of cleanliness, bed large and very comfortable. Generous refreshments in the room and toiletries supplied. Historic, quirky hotel with large old fireplace in the bar. Free large car park. On Saturday the town centre was alive with music and various stalls celebrating past, present and future of Harleston. Many shops have fascinating photographs displayed on windows of what it looked like in the 1800/1900's. Much to do in the town, near and far. Highly recommend this lovely hotel.

I went there knowing it was a 3* hotel and that's exactly what I got. Good size bedroom, comfortable bed, great breakfast, warm and very friendly staff. When I asked for help with the blind in my room, they immediately sprung to action. Will definitely return.

Friendly staff, very helpful. Superb breakfast. Quirky hotel; it is very old and has bags of character. Close to restaurants and cafes. Good walks and fishing nearby. Room was comfortable, soft towels, good sized bed. Looking forward to going back.

Hotel Ian centre of town.Very old interesting building. Clean warm bedroom, clean comfortable bed. Excellent full English breakfast.

Bathroom door not shutting properly. Extractor fan didn't turn off and was noisy. Toilet pan mostly clean but below water to old to clean and needs replacing.