We received a very warm welcome even though we were a little early and needed to get checked in to get ready for a wedding. It was all very stress free and easy and everything was explained very clearly so we didn't feel like we needed to ask lots of questions. The rooms were lovely, spacious and clean and we had everything we needed. The breakfast is amazing and we were very well catered for, all very high quality food and cooked perfectly for our group of 5. Bourne car park is very close so you can park there and walk up and everything else is within walking distance too so the location is ideal.

Nothing. Everything was as we needed and more.

The location of Moore house is perfect...very central & our room was very clean & had everything we needed...even a fan ...much needed.....The room was spacious...the bed so comfortable. The bathroom had a large walk in shower...with toiletries. The breakfast was spot on each morning...very nice... Our host Danielle was very welcoming & nothing was any trouble....a fantastic place to stay.

The hotel was wel decorated, money was spent on a decent renovation. The room ,as spacious and the bed was very nice. Ceanliness very good, just like the breakfast.

When we were there, there was a bit of a storm and unfortunately the single glass sash windows were rattling very loudly all through the night. They also gave little protection from noises in the street. I assume you would want to opt for a more quiet room in the back, especially during the summer months.

A very warm welcome with friendly and helpful staff, an immaculately clean and very well maintained property in a brilliant location. Breakfast was absolutely delicious. The room was bright and large, and the bed was exceptionally comfortable and we had everything we needed. A brilliant stay.and we would highly recommend this place.

One very small thing; as a high end establishment, we would love to see robes in the rooms - all part of a relaxing break, especially after a dip in the roll top bath! This is of course a small point and we will 100% be back - we visit family and friends often in Hastings and will be making Moor House our regular place to stay!

Exceptional design of each room - I don’t have enough words to describe my delight. And the rooms are spacious. Lovely detail: there’s a bottle of fresh milk in the fridge to add to your tea. The breakfast is also very good, and the presentation is very elegant. The staff is friendly and helpful. For dinner we’ve been to Porters next door (that belongs to the same family), and enjoyed the food and music very much!

The house is not easy to see from the street, we had to drive along the street twice to find it. And unfortunately old houses have no lifts (though we were offered help with our things, to be honest). The Porters’ visitors tend to be loud, and I can imagine that on Friday/Saturday it lasts longer. So ask a room with the window to the courtyard, or go downstairs and join the fun) I would also appreciate a cappuccino for breakfast, but there’s only French press coffee available.

The staff were excellent and very attentive. The breakfast was delicious and you can't beat the location.

WiFi was very patchy at best and the room we were in had a very low ceiling which could not accommodate at 6ft tall person. This was not mentioned in the room description on booking.com or on the mobile website of the hotel itself. We were offered another room when we complained about the ceiling height which was handled very well. Despite these things we really enjoyed our stay.

Room was very nicely decorated and the bed was comfortable. The facilities in the room was also very good. All suited what we were looking for.

Nothing really springs to mind, the bar below has live music which went on till closing time but we wanted a central location so we could walk to the town easily and this is something which you accept

This is the second time we have stayed at Moore House, and we stayed in the same room overlooking the High Street. We love this room and would book it again.

The only downside this time was that the room was very hot and we couldn't open the sash window as it was broken 😔 There was a fan supplied but it would still have been better to get some fresh air 😀

Stunning property, beautifully done whilst sympathetic to the building. Staff were lovely, breakfast great and the location was perfect. No parking, but so close to public parking that it's not an issue at all. Incredibly clean and despite being central it was remarkably quiet - definitely be back.

nothing

Perfect location if you love Hastings Old Town, great breakfast, cozy lounge and always (my second time there) very helpful and friendly staff.