Quirky little hotel good parking short walk to the village and park,overlooking the river,happy staff Had to walk to Malt House for breakfast not a issue good breakfast and polite staff

Water in bathroom could have been hotter,but inconsider the age of building its ok 1st day breakfast at malt house very hot all fercilty was avabile 2nd day breakfast hot but tables not cleaned and cereal and coffe ferciltys put away by 9.20am so didn't get a 2nd cup coffee,just went back to room made another one didn't matter 3rd day breakfast hot ,ferciltys clean,water for tea and coffee only warm,

The location was brilliant, and the price of the room was fantastic. We had room five, and it had everything you needed. Ok, the shower was a hand-held one, but that was fine for us. You did have to go next door for breakfast, but we didn't pay for that up front, so we had the choice of Ironbridge's other lovely cafes. The staff here were so friendly and helpful from the bar staff to the cleaners. Thank you all for a lovely stay.

I would say that the hall/ stair carpet could do with an update. As I said before, we had a handheld shower in the bath which was fine for us, but guests with mobility issues could may well struggle having a shower.

Great location, we have PAAS permits to fish a stretch of the river upstream for a few days and the location was excellent for that. The guy who greeted us with keys was very helpful.

Breakfast (on the weekend) doesn’t start until 8am, as this is a fishing trip ideally we would have been started earlier than that. The doors for breakfast weren’t actually unlocked until just after 8 and although we were the first to be served it was gone 8:30 before we started eating (it is served at 7 on weekdays so that would have been better timing for a fishing trip!) The bin in the room hadn’t been emptied and the hot water for the shower seemed in short supply. Neither was a huge issue for a one night fishing trip stay!

Fabulous location in the Ironbridge Gorge by the side of the river. Polite, helpful, friendly Staff, great food and choice of drinks. Breakfast at the neighbouring Malthouse was outstanding! Parking on site is free, albeit a little 'tight' but there is free parking on the street after 6pm and a nearby car park. I will definitely return again.

I was disappointed there was not a proper shower in my room like I had last time when I stayed there. The bath with a shower hose, but very awkward to use, it would benefit greatly if they adapted the bathroom to have a stand up shower experience.

The room was large, light and airy and well equipped, and the bathroom was spacious as well, with bath and shower. Excellent view from the room. Breakfast was very adequate. The sausages and beans were particularly tasty!! I wasn't so keen on the American themed dinner menu. One evening was a novelty but enough. But that's just my taste. The staff were also very friendly and helpful, especially the member of staff who welcomed us and dealt with us on arrival.

There was nothing I actually didn't like although parts of the hotel were a bit "tired". especially carpets upstairs. However that didn't negatively affect the stay as the room was very clean.

The customer service was exceptional- the manager was really welcoming and friendly. We had booked a room with a double and 2 singles, but one of the singles hadn't been made up in error. He very kindly gave us an extra room for no extra charge and arranged secure space to store our bikes. The bar was also lovely with a great atmosphere, and the breakfast was delicious. The rooms were quiet, clean and comfortable. For a hotel right in the centre of town it was excellent value for money and the service was fantastic.

Lots of steps upstairs and baths, rather than showers in the rooms, but for the price there's always going to be some compromise.

We had a large family room with a double and a single bed in the room and very spacious. The pub was once an 18th century malt house, so the room was a bit quirky and reflected the age of the property, but it was spacious, clean and comfortable, with a large en-suite and tea & coffee etc provided in the room. The rooms have their own entrance to the car park, so you can come and go outside of the pub opening times. Our room had a nice view of the river across the road, and the outside drinking area, but we didn't experience any noise from the pub at all. We would definitely stay here again.

Bed was a little soft for our liking, but that's just personal preference and we slept ok.

The room was great, with lovely views to the River Severn flowing nearby. The bed was comfortable and the heating very good (it was easy to adjust the temperature using the radiator valve), with quirky old-fashioned lighting that added further character to the room. I’ve only marked it from a 10 otherwise to an 8 because there was no option to stand to take a shower, which was a pain ahead of a busy day’s work. The shower was attached to the bath taps and had a long enough hose to reach a bracket if there had been one in the wall and the pressure was reasonable enough. Just adding a rail and shower curtain, together with a shower head bracket, would solve this issue. Instead, I had to kneel in the bath to take a shower before work. I can’t comment on the breakfast as I had to leave for work too early, but my evening meal of yummy nachos followed by an outstanding burger then a delicious sundae dessert was fab!

Lack of proper shower option. Otherwise great, and excellent value for money.

The price was excellent value, the staff friendly Bar area has a nice rustic feel in keeping with the history of the are in Ironbridge Breakfast was amazing :-), (served next door at the Malt House) the room (No 5) was quirky with a glass floor area and historical cellar beneath , quite a talking point Very good location for the historic town and river Severn. I would definitely revisit the Swan

The Décor was a little dated and could have done with a lick of paint, Bathroom: Sealant around the bath top and panela needs to be refreshed. The carpeting on the stairs and landing was dirty, but this may be due to contractors staying in the hotel with muddy shoes. but all in all, very positive stay.

Arrived after long bike ride. Really friendly staff, easy check in. Room comfortable and clean with a bath that was appreciated after long ride. Looked out across road to river which was nice to watch walkers/ducks in the morning. Nice meal downstairs in the evening, good rack of ribs with delicious beans in spicey tomato sauce. Parking on site and able to lock my bike in little courtyard behind pub. Came and went through back of pub and nice breakfast served in sister pub, the Malthouse next door.

Nothing, great value for money in popular area.