The standard of the room decor exceeded my expectations and room no.2 to the rear of the property was very quiet. The bed was very big and very comfortable. Check-in was easy and conducted by very friendly staff.

I was travelling alone, but had I met a local lady and invited her back to view the luxurious lodgings I would not have been able to offer her a tea, since only one tea bag was provided. Similarly, had this theoretical guest overnighted, we would have had to share the solitary towel and she would have had to have been extra vigilant so as not to burn her bum on the furnace-like, single-400-degree-temperature-setting-bathroom-radiator. A night-light movement-sensor would also be handy to help navigate safely from the bed to the bathroom during the night, as even 8% alcohol Zinfandel can lead to nocturnal disorientation.

We stayed in room 6, which was luxurious, clean and tidy. The king sized bed was comfortable and the en suite bathroom was lovely too. We stayed for dinner and it was delicious, a little pricey but in line with the area. Food was prompt and cooked to perfection, drinks were delicious and the hotel itself is really well located, with easy access to the city centre and other visitor sites. The staff were very friendly and accommodating. My only gripe is that there’s no parking, which meant i had to pay £14 to park in a local car park. No big deal all things considering but it’s worthing noting if you’re visiting. I would definitely recommend!

The food was outstanding but the service was a bit slow. The bathroom was amazing with a heated floor and the room was superb with a view over Lancaster - and yes very clean. I will book The Borough again and recommend them.

The service at dinner was a bit slow. The same person was directing people to their rooms who were also serving at dinner - he had a cold and didn't wear a mask. I have health issues that make me vulnerable to colds. Also when I booked the room the price advertised was different to what I was charged. Booking.com sent a message on your site saying this was a deposit and would be given back when I arrived, However, it turned out this was not the case and the room was more expensive than originally advertised. The new price was what was emailed and charged on my card and not the deposit message or amount advertised. This did cause a bit of embarrassment and I don't think it was the hotel's fault - it was an error on Booking.com

The hotel is very centrally located and sits in a great pub. The rooms are in the floors above the pub but are perfectly away from any noise and insulated very well. The room was spacious, clean and the bathroom was modern with extremely good shower gel etc. Tea, coffee, water and shortbread biscuits were provided as well. Access to the rooms was available from the front of the building in a separate entrance to the pub. The bed was extremely comfortable and in the morning I had a great view over the sky and the Christmas ice skating rink and big wheel! I was shown to my room by a staff member who was polite and friendly. I didn't have breakfast so can not comment.

Very comfortable and clean room, subtle lighting and decor. The bar next door has a good range of beers and comfortable seating. The Resturant was busy early evening and I was served excellent food by cheerful staff.

Although there is street parking outside the hotel, the local council charge for periods 8am to 10am then again from 4pm to 6pm but only in one hour max period tickets. This is not the hotel’s fault but does mean you have to careful or risk a fine. I would suggest that some form of resident temporary permit could be arranged for hotel guests. There is an alternative pay car park nearby out of sight of the hotel.

Booked very last minute, only 15mins before closing time and arrived two minutes before closing time! However, staff were very welcoming and the room exceeded my all expectations. The Borough has the air of an old town pub, but my room was spacious, bright and clean and the bathroom had a separate bath and shower. Unfortunately I couldn’t stay to try breakfast, but what I saw looked good. Only downside was the obvious lack of parking, but there is a long stay car park just a five minute walk away which was fine.

Stairs going from the pub to the rooms could do with a lick of paint, but that’s hardly the end of the world.

Loved the atmosphere of the pub and restaurant. Breakfast was gorgeous. Staff very friendly and helpful. Easy city centre location short walk from the train station. Great to have an 11am check out so I could do some shopping whilst my partner stayed and watched the TV!!! Vegetarian and gluten free options available. Definitely a great place to eat, drink and stay.

Quite a few stairs to walk up to bedroom but felt secure upstairs with the lock between the stairs and rooms. Next time I'd book direct, received a message after I'd paid saying breakfast not included but if you book direct they price match and include breakfast so good to know

Welcome drink upon arrival, bags carried for us to our room, a great starting impression. All staff incredibly friendly and helpful. Room was fantastic - OCD level clean, huge bath and a shower. Comfortable bed. Overall, great stay. If I was to comment on some very minor areas for improvement - pillows were too think with 2, too thin with 1 (might be personal preference), and the room was really hot even with the windows open. We’d stay here again, we’ve stopped in almost every hotel in Lancaster - this is bar far the best.

The staff were really helpful and friendly. The location is superb as it is right in the middle of the city. Lovely big TV and comfy bed. Great shower too! I liked the size of the room and it was good to have a comfy armchair. I can recommend the food in the pub too. Delicious.

I liked everything. They cannot provide parking on site but there are plenty of car parks nearby. Do be aware it is in the centre so there will be some noise as pubs close for the night.

Arrived late but met very friendly pub staff 🥹. The room is so lovely (and huge!! — coming from London and its vicinity). Wish I could stay longer but… maybe I’ll return to Lancaster next time, even just to stay here! I almost want to keep this gem and only tell family and friends, but the place deserves recognition. Bathroom is spacious with nice amenity. I really appreciate the cookie jar ☺️ and the emphasis on local produce from food to Cumbrian shower gel and conditioner. And I can’t be more grateful for that they kindly allowed me to store my luggage for a few extra days after checking out <3 Breakfast: beautifully presented and of nice portion. Though my egg was fried instead of poached as requested, the skill is not bad. Local sausage tastes delicious and meaty. Mushroom is well seasoned and buttery (something is probably microwaved- ding*). And it’s always enjoyable to have a proper full English with black pudding. Tea and brewed coffee and yoghurt and granola available too. Toast costs extra pound so I’ll save my carb quota for the later conference sandwich at the university. The dinner menu, also with local offerings, sounds quite nice and thoughtful. Sadly I couldn’t make to an earlier train.