The vegan English breakfast was excellent. The room was cozy, well ventilated since you could open the windows. When you wanted the room to be a bit warmer, just close the windows again and the heating heats it to a nice comfortable temperature very quickly. The bed was comfortable and the bathroom had a proper shower.

I prefer memory foam pillows, but these pillows weren't uncomfortable. Light from the hallway was bleeding through under the door, but nothing that couldn't be resolved by just putting a bag in front of the door to stop the light from bleeding in. The bathroom door needed a bit of a slam to close, but also not a major issue.

The room was spacious, very comfortable, and the bed was huge! Lovely little touch regarding proper biscuits being provided (Exceptional shortbread) and a fan in the room that was necessary as the weather was very hot when I stayed. The separate bathroom was down a few stairs, but still within my suite - a large bath was provided as well as a very large shower. There was nothing cramped or confined - plenty of room to move around. The restaurant was very good, so much so that the colleagues I was meeting for my work visit to Lancaster chose to dine there on local reputation alone, not just my recommendation.

Nothing really; there was no real noise form the pub/ restaurant below, and the food was excellent, especially the cooked breakfast (Proper sausages!) I have no comments that relate to 'not liking' anything about the hotel or my stay.

Great restaurant on site serving a wide selection for breakfast, and offering a great evening menu with offers available particularly at the start of the week Sunday evening through and including Wednesday evening, e.g free desserts with meals ordered if table booked ahead. All the people that we interacted with were lovely and couldn't do enough to help. We have visited now a number of times when visiting relatives in Lancaster as it is in a great location in the heart of Lancaster.

NOTHING. All the rooms we have had have been comfortable with new shower facilities although I know some rooms have baths if that is what you prefer. The room we had this visit was in the Town house, room 10 and we found this to be quieter than the rooms in the main building which we have had before above the Bar area. Some of the areas such as the toilets in the Bar could do with painting but this is just a very minor criticism. There is no Hotel carpark, but there are numerous carparks around the hotel. On our visit it cost £14 for 24 hours parking

We were supposed to stay in Morecombe but had a horrible experience of police waking us up looking for someone else, we were lucky to find the Borough had availability same day and moved our holiday there. The staff were so warm and friendly explaining the place to us and showing us our room, I must of looked awful after the shock we'd had but the staff kept smiling making us feel comfortable and as soon as they left us to settle in I just cried from pure relief and comfort. Such a wonderful, safe friendly environment to be in away from home. Food was excellent, staff excellent and vibe Excellent. Can't praise them enough and I thank them for taking such great care of us on short notice.

Had a fantastic stay! The room was spotless — big shoutout to the housekeeping team for keeping everything so clean and fresh. We loved spending time at the pub and the restaurant — great food, great atmosphere. But what really made our stay memorable was Matt. Huge thanks to him for being incredibly patient (and good-humored!) while we unapologetically destroyed Jameson with Coke and ice 😅. Can’t wait to come back — cheers to a great team!

Really enjoyed my stay overall — the apartment was comfortable and everything else was great. The only downside was that the bins were located right next to the apartment door, and at times the smell was a bit unpleasant. Aside from that, a lovely experience!

The standard of the room decor exceeded my expectations and room no.2 to the rear of the property was very quiet. The bed was very big and very comfortable. Check-in was easy and conducted by very friendly staff.

I was travelling alone, but had I met a local lady and invited her back to view the luxurious lodgings I would not have been able to offer her a tea, since only one tea bag was provided. Similarly, had this theoretical guest overnighted, we would have had to share the solitary towel and she would have had to have been extra vigilant so as not to burn her bum on the furnace-like, single-400-degree-temperature-setting-bathroom-radiator. A night-light movement-sensor would also be handy to help navigate safely from the bed to the bathroom during the night, as even 8% alcohol Zinfandel can lead to nocturnal disorientation.

We stayed in room 6, which was luxurious, clean and tidy. The king sized bed was comfortable and the en suite bathroom was lovely too. We stayed for dinner and it was delicious, a little pricey but in line with the area. Food was prompt and cooked to perfection, drinks were delicious and the hotel itself is really well located, with easy access to the city centre and other visitor sites. The staff were very friendly and accommodating. My only gripe is that there’s no parking, which meant i had to pay £14 to park in a local car park. No big deal all things considering but it’s worthing noting if you’re visiting. I would definitely recommend!

The food was outstanding but the service was a bit slow. The bathroom was amazing with a heated floor and the room was superb with a view over Lancaster - and yes very clean. I will book The Borough again and recommend them.

The service at dinner was a bit slow. The same person was directing people to their rooms who were also serving at dinner - he had a cold and didn't wear a mask. I have health issues that make me vulnerable to colds. Also when I booked the room the price advertised was different to what I was charged. Booking.com sent a message on your site saying this was a deposit and would be given back when I arrived, However, it turned out this was not the case and the room was more expensive than originally advertised. The new price was what was emailed and charged on my card and not the deposit message or amount advertised. This did cause a bit of embarrassment and I don't think it was the hotel's fault - it was an error on Booking.com

Great helpful staff, great location. Live music in the pub. Bathroom was great, lovely big waterfall shower.

There was a bit of a problem with keys, the room key wasn’t available, they found a spare, but this didn’t work so had to go back for a third. All sorted by staff who did their utmost even though it was extremely busy in the pub. Carpet in the bedroom looks like it needs replacing. Difficult to open the wardrobe with the beds set as twins. 3 or 4 flies in the room which were a bit annoying.

We were only staying for one night as part of Uni drop off. We decided to have dinner at the pub for convenience but it ended yp being a great decision. Great service and yummy food on a Sunday night, what's not to like? Renata at the bar/restaurant was excellent, so a special mention to her

We got a free glass of fizz voucher in the room, we didn't see it till the morning after as we were leaving, it would have been nice if we had been told and i could have had it in the evening