Extremely close by to airport departure & lovely room with exceptionally clean contemporary bathroom facilities & really comfortable bed ! Easy parking not too expensive at £12 for the night. All in all a great experience there… food in restaurant was top quality & tasty & hot & quick to appear after ordering, Would definitely recommend & we’ve booked again for our Christmas month getaway !!!

Nothing. It’s lovely. Staff are lovely, Rooms are lovely, Parking is easy right on doorstep, Food options lovely, Ambience of hotel is lovely, Whole experience enjoyable!!!

Great location if travelling to/from the airport to meet an early morning flight. Spectacular views if you stay on the top floors

Having no rooms with two single beds is a major issue. I travelled with a friend with whom it wouldn't have been inappropriate to share the same bed. So the only option is to use a collapsible sofa bed, which is extremely uncomfortable due to its thin mattress, leaving one with all sorts of aches in the morning after literally sleeping on springs and steel bars from that sofa bed frame. That must be addressed and looked into.

Simple breakfast room layout which was displayed invitingly. An early flight resulted in us not being able to sample the hot option but what we had was very nice.

I was abit cautious of returning the hair dryer to the cloth bag in the open wardrobe after use. I recently read a newspaper article which stated a fire had started due to extended use of a hair dryer had caused the element to remain hot ever after being switched off resulting in the fabric of the bed cover to ignite. (The hair dryer elements beneath the plastic grill glow red after extended use,especially if you are drying very long hair) This is not a criticism.....just something to take onboard.🙂

Staff were excellent dealing with the surge of people that had booked in due to the chaos that happened hours prior Considering that I only booked myself in, they allowed me to stick my mate on as well as I thought he made a train but in reality he hadn't but we were separated and with no signal due to a million fans turning up, I couldn't contact him

Price was a little spenny due to it being Bank Holiday and the Liverpool FC Trophy Parade but in the end it was worth the money instead of being on the street all night

From the moment we checked in, I think it was Karl and another lady on reception, the craic was great and Karl just had a real buzz of enthusiasm about him, humming wee tunes and we were laughing that they’d be in our head for hours, which they were 🤣. We also had a great laugh with one of the cleaners in the lift. First class, this is what I love to see in a hotel rather than “robots” with little or no communication. Dinner on Sunday night I had the burger and my son had the ribs, both delicious.. Overall 10 outta 10, thanks very much..

Only points I could say was in my opinion (which is only an opinion), the mushrooms were a little undercooked at breakfast Monday morning and tried a couple of the machines for a cappuccino but there was no milk in machine. In saying that, there was plenty to choose from, as I say only a very small thing.

The location to the airport for our morning flight, continental breakfast because we left early was lovely and ample

The car parking on the top of a multi storey was a bit of a faff but can’t be helped I suppose , you get a car parking ticket on the way in but you also need one apparently from reception after paying £12 fee but was never given one , luckily the car parking attendant lifted the barrier for us but could of done without the stress before a flight , think the staff need to advise customers

the proximity to the airport was the main reason we booked and you can't get any closer without finding some floor in the terminal itself !!

The noise came from other residents opening and closing their doors. The only issue we had with the room was the large amount of light that came through the door, we put a towel on the floor but were unable to block the light from the upright door. I appreciate it was an accesible room and maybe that had something to do with the width of the door but am sure it would be an easy fix to add some sort of barrier or fit the door better.

Hotel was conveniently located within walking distance of the airport entrance, handy when we were on an early morning flight. Beds were comfortable, very quiet room so easy to get some sleep despite proximity to the airport. Only concern was having to pay the £50 deposit and this was not forewarned about prior to our arrival. This was later refunded in good time so happy days there All in all a good place to stay. Would recommend highly. Especially if flying from the airport

Good size room & very clean.

Ask for rubber mat in shower & was left a floor towel in the room while we were out. Nearly had a bad accident in the shower because the base was so slippery, so I was unable to wash properly. I made a complaint with reception as we left Was unable to get a hot drink at breakfast (5am) because none of the machines were working & there was no one around to speak to. I was very disappointed with our stay this time we have stayed many times before with no problems.

All nice and clean. Great location for airport and no noise whatsoever so good night sleep x

When I did the check out I asked the staff if my car park is been sorted and they said yes, drove all the way downstairs and I was meant to pay £58 pounds because I didn’t get my ticket validated. Went back upstairs to validate the ticket and the same member of staff who said is all sorted very sarcastic asked me if I validated my parking ticket ( how was I supposed to know that I need to do that ?!) . They validate tickets for taxi drivers but not for Uber taxi which is still taxi ?! So few things that I think needs sorting out . And maybe have a cooked breakfast from 4 rather than 6? For the early flights, not everyone can have toast, cereal or pastry ?