the value for the location of the hotel was incredible, just a 10 min walk from the tube. the facilities were great, and the breakfast was nice, really good value and they cook it fresh there and then. I'm nor sure the name of the member of staff that was working there on the day we checked out but she was responsible for breakfast and the reception desk by herself and was working incredibly hard.

the room itself was quite small and very hot, but you could open the windows to let cool air in. although check out time wasn't until 11, the cleaners were in the corridor cleaning other rooms from 9am so was difficult to sleep in.

Very friendly , helpful staffs , the room is small but very clean , we had the room with a view of the road , little bit noisy but we were not disturbed by it . Very generous with the coffee and tea bags in the room . Lots of restaurants around the hotel , 5 mins walk , you find poundstretcher and Iceland and the Westfield shopping , it's on the Elizabeth line ,so directly from Heathrow to Stratford, doesn't need to change , and I noticed a number of busses right outside the hotel , will definitely stay here again next time and explore more of this area ....

Everything was very nice , the only negative thing was we couldn't lock the door from inside , but if we close the door , no one can come inside without a key . CCTV all over the place , so we weren't worried at all

Excellent Stay – Safe, Clean, and Great Customer Care! I recently stayed at Epsilon and I must say, it was an outstanding experience. The hotel prioritizes safety, ensuring a secure environment for all guests, which gave me peace of mind throughout my stay. Cleanliness is another major highlight—every corner of the hotel, from the lobby to the rooms, was spotless and well-maintained. Housekeeping did an excellent job, and hygiene standards were clearly a priority. What truly made my stay special was the exceptional customer service. The staff was friendly, attentive, and always ready to assist with a warm smile. They went above and beyond to make sure I had a comfortable and enjoyable stay. I highly recommend Epsilon for anyone looking for a safe, clean, and welcoming place to stay. I will definitely be returning!

I was like every thing

Hotel location is good for me, There is a Morrisons store 200 yards behind the epsilon, with one hour of free parking whilst you get the things you forgot to pack. I tend to use the hotel bar, read my newspapers and enjoy the buy three get four deal. On my second night, it transpired that it was one of the brothers birthday, so the staff gave him a mini party complete with lots of photos laughter and cake. I was offered some, it looked lovely, sadly I had to refuse as Amstel lager and cake don`t mix too well. The staff are wonderful folks, all that`s needed from guests is politeness and a smile. And you will be treated as a friend. And lastly the price. I doubt you will find better accommodation for the money, don`t forget this is London.

Nothing really. It`s my hotel of choice. Please see the above comments, this is a difficult question, trying to fill in in an answer required by Bookings. At last the green line, thank you Bookings for a complete waste of my time. I have nothing to dislike about this hotel. this question should have let me say NO and exit.

Good hotel. Clean. Good location. Staff were polite and friendly. Good price. We went by train rather than pay the £17 overnight parking. Didn't have breakfast, so can't comment on that.

Just a bit noisy from street noise when you have a room overlooking the main road.

The room was clean and had all the basic amenities you might need for a short stay in London. The staff was friendly and the hotel is located in a safe area, near a big train, bus and metro station and shopping center. Plenty of places to eat and drink around too.

The room was a bit small, we only had one suitcase and a couple of backpacks so it was ok, but if we had another carry-on suitcase, I’m not sure where it would fit. The room doesn't have any air conditioning and was quite warm even during a rainy weekend in April. It also faced the road, so leaving the windows open at night brought in a lot of noise from the street below.

Excellent value for money, great location for transport links as well as for shopping or getting something to eat, and very helpful and professional staff. The location is excellent, it being 2 minutes walk from a large Morrison's supermarket, 4 minutes from the Stratford Centre shopping mall, 5 minutes from Stratford station which is on multiple lines, and 8 minutes from the Westfield shopping centre. Plus there is a bus stop about 20 metres from the hotel. It is also of course very close to West Ham United's London Stadium (The former Olympic Stadium). The hotel is ideally positioned for taking the DLR train to any and all Docklands locations, a short 10 to 30 minute ride depending on which part of Docklands you are going to. And then in the other direction is a similar distance on the Central Line or Elizabeth Line to the Old City and to The West End.

The mattress on the bed was okay and after a couple of nights I got used to it, but it was quite thin (not much depth) compared to a mattress you would sleep on, on your own bed, and was also a little warped in the middle. The mattress being thicker and firmer is the only thing I spotted that could be improved, in what is a very good hotel.

The proximity to Stratford mall,train station and other shops and supermarkets is quite convenient & helpful. There's also a bus stop near the hotel and grocery shop just opposite the hotel. It's really a nice cosy little hotel in the area, which makes it so easy to navigate around. I really appreciated it and hopefully I will book the same hotel again whenever I'm in London.

The room is small and not enough space if one has more than one medium luggage. It would be nice to have a little bit more space.

Situation. Close to good transfer links and to olympic park. Friendly staff. Clean.

Some things in the room were broken. E.g. the fan didnt work. Very difficult to close the windows completely to drown out the noise from the main road. (It may be a common window type, but I'd never come across one like that before) 2nd night was much quiter after some googling to work out how to secure window further. The fan wasn't an issue (although maybe in the summer that may be an issue for someone). Maybe some instructions on closing the windows ref the different levels of closure would be useful. As i say we were able to close them fully and block most of the sound out on our second night. But on our first night the noise that they let in was awful even though they seemed to be completely closed.

Very close to Stratford Station - few minutes walk. Not the best room I've been to, but enough to just spend a few nights there and be close to the station from where you can get to anywhere in London. Kettle, tea, coffee in the room. Nice breakfast offer (paid extra) in the hotel restaurant. Really nice, helpful staff. Pizza place just opposite the hotel entrance :) You can get some snacks, drinks or wine in the lobby to take to your room.

There was some mold on the bathroom ceiling.