We stayed at Urban Stay's apartment and were pleasantly surprised - The apartment is super well located, literally everything is within walking distance or you can just hop on the tube and explore all of London. Megi from Urban Stay was very nice and helped us a lot with finding our way around the apartment and accommodating our requests. Had the best time in London!

No luggage storage is a little bummer but there's a luggage hero place nearby, so this helped ;)

Great kitchen. Nice backyard. Cross breeze kept the apartment comfortable on London's hottest days. Code worked well. Mostly quiet.

Welcome Book is out dated. Recommended restaurants that no longer exist. The book should have explained that the wifi does not work in the kitchen. It would have saved us considerable frustration and aggravation. Windows were very dirty. Lobby needed a good cleaning

Great location. Good information and nice tv

Shower wasnt in best condition but far from unacceptable

great Location

I booked a two bedroom ! I was put in a one bedroom apartment I am told that will be a partial refund

great location, very close to the tube station and to portobello market good facilities.

horrible beds !!! the apartment could be cleaner little noise from the street - did not bother us

Good location to restaurants and transportation, comfortable beds, easy communication

The couch/pullout bed in the living room was uncomfortable for both sitting and sleeping on.

N/A

Staff was wonderful. The office even send a person to deal with my grandson's toy. Thank you so much!

i really loved the big windows in both rooms and the kitchen was very nice as well!

no Air Conditioning but it’s wasn’t a big problem, it was just a minor dislike

good location, spacious apartment

only provided 1 toilet roll, so more amenities should be provided

location was good infront of bus stops.

The heater and water heater boiler not working for day one of my stay and maintenance did not come as promised… eventually resolved on 2nd day. main door to unit not realy solid in terms of secure… easily can be opened if push strongly.