The room was insanely clean, you could literally smell how clean it was! The bed was very comfortable and the linen clean and soft. A lot of complimentary amenities - coffee machine AND milk foamer, robes and slippers, chips, cookies etc - plus a lot of nice little touches here and there - warm towels anyone? The staff was amazingly kind and welcoming. We had also dinner at the pub we recommend it, food was delicious and the atmosphere very cosy! it's conveniently located and very quiet at night. Plus it has an amazing style! Can't wait to come back ❤️

The Hayden Pub & Rooms provided a cozy 6-night stay, with easy access to Notting Hill restaurants & transportation. We had two brunches at the pub & another meal--all excellent & reasonably priced. Our flight arrived in late morning & the manager, Duarte, kindly prepared cappuccinos for us as we checked in. We were able to check in early & Duarte insisted on carrying our bags up the stairs to our room. Our room was spacious & clean, as was the bath, and there were plenty of outlets for charging our various devices. For anyone who thinks staying above a pub might be too noisy, I assure you it was very quiet. Also, the pub is not like an American bar with a dozen TV screens---it was a more upscale experience (no TVs) with comfortable seating, excellent food & friendly efficient service. I highly recommend the Hayden Pub & Rooms & would not hesitate to return.

The staff greeted us with a glass of wine before taking us to the room. Perfect location close to Kensington/Hyde Park and Heathrow airport. Rooms are very nicely furnished with comfy bed, very nice furniture, ample storage for clothes, functional heating and A/C, and nice snacks/coffee/tea. Big bonus: A milk frother for early morning espresso! Oh, and the Pub menu and food are excellent, including happy hour drinks!

The bathroom configuration was odd, seemingly designed for giants! The toilet was extremely high and climbing in and out of the tub/shower would be a challenge for people with mobility issues. For us, just odd.

A really great welcome from George with a couple of welcome drinks on the house. Our room was ready even though we arrived early for check in which was an added bonus. Great sized room, so clean, with king size bed, bath, shower, coffee machine, snacks, also complementary water and chocolate in the fridge. We also got a great discount on drinks in the pub which had a great atmosphere particularly in the evening. George also stored our luggage for us and he gave us good tips for getting around London. We wouldn’t hesitate to stay again. Thanks George.

There was nothing we didn’t like.

The rooms were lovely and the bed and pillows were comfy. Our room had a window that you could open with a view over the rooftops which was a bonus as we could get fresh air. The bathroom was good with a large shower. The staff were so friendly and helpful, carried out luggage up and down to our room. The meals in the pub were delicious and good drinks. Husband had the best hamburger of his life! It was a great location and we were able to walk to Portobello Road, Paddington Station and Kensington Palace and gardens. The buses were just across the road. Such a fabulous place!!!

Not much. The stairs were very steep but it’s an old building so to be expected.

The staff (Orsi, George and Duarte)were naturally kind and exceptionally helpful—from my earliest questions when planning my trip to giving great advice the 4 nights I stayed there. The bathroom was spacious and spotless and the A/C was a lifesaver as London had temps of 90 degrees F while I was there. The location was in the middle of so much yet rooms were quiet and sleep easy

The stairs up to the room were steep and winding—ok for me but difficult for my friend who has bad knees

Excellent stay, staff so helpful and very friendly....lovely touch with a welcome drink, and carried our cases up to our room. we was able to park right outside and pay by phone for up to 4 hrs on the Friday 1430-1830 then free until 0830 Saturday morning....then paid another 4 hours. Easy walking distance to Bayswater tube or walk down to Kensington park/Hyde Park for a lovely stroll. Food was lovely in the pub as well. Definitely recommend and will be visiting again thank you

nothing

the most amazing staff who appeared as our taxi from the Eurostar pulled up! A free drink at the bar while they took our luggage upstairs was just lovely! The room was so cute and although small (it is London!) was decorated beautifully with nice touches like free bottled water and chocolate. Bed was really comfortable. All round great stay with fabulous bar food!

Lighting on the stairs up and down to the room was insufficient (for some reason more so down rather than up! Be prepared stairs are going to be part of your life t this property!

Beautiful pub close to wonderful restaurants and walking distance to bus stops and tube stations. Quiet and safe area. Wonderful host who are very accommodating. They stored our luggage when we arrived early and took our luggage to our rooms when the room was ready. The pub food is exceptional and with large portion’s. Everyone was friendly. We would 100% stay here again our next trip to London. Thank you for a lovely stay.

Nothing.

Everything! So comfortable, quiet, spacious bathroom with amenities, wonderful staff. And sweet restaurant. Fish and chips was excellent. Metro stop is only blocks away.

The only suggestion would be a hand bar by the tub. I am short and the tub is high. Nothing to grab. A bath mat would also be helpful.