The location was exceptional! Local amenities were great and only 4 stops to Oxford Circus. The Aparthotel very handy if you needed to heat something up in the microwave or keep drinks cool. Very neat set up for a solo traveller. Good ventilation through a number of windows if you need to air the room out. Overall happy and would definitely stay there again.

The size of the ensuite bathroom is challenging for a tall/ larger person. The shower head had a habit of falling off the hook. At times you could hear other guests walking around or above you, although it was not a deal breaker. No toaster, would have been nice to make toast mornings.

Location is the best about this hotel, safe area, near shops, resturants and 2 big groceries the MS and Saisbury plus 2 underground stations different lines 6 mins walk and 10 minutes walk to the famous Hyde park. Rooms was nice comfortable good size for 2 person only and very clean and I salute the housekeeping staff they were the best out of many hotels I been around the world , spotless clean and organized. The kitchen utensils was awesome all complete and if you need extra they will kindly provide more, I like the wats app contact if you need any help from front desk instead of calling. I need to mention the 3 kind front desk staff round the clock Mr Abdul Aziz Mr Samson and Miss Saakiya all were welcoming , always smiling, concerning and very patience with guests, they make me feel like one family. Coming from airport or going to airport best to walk 10 minutes between hotel and Paddington station to get Heathrow express which is comfortable. I highly recommend staying this hotel especially to first time visitors who is new to London . For me in the future this will be my first choice whenever I come to London

1 The sound proof room a bit annoying at certain times but didnt bother me a lot. 2 About the kitchentte just be careful when washing the dishes try not spill any water to the stove area as it is very near and electric black out may occur which happened to me only once and was careful after that 3. Please note the tv is not smart TV so luckily I brought my reciever to see netflix and you tube

The hotel is in a great location (there are 3 metro stations within walking distance), the hotel has wonderful service and efficient staff. The staff is absolutely wonderful and friendly, going out of their way to make things perfect for your stay. I was surprised of how professional and kind are all of them. I especially want to say a few words about Saladin at the reception, he is a really the best in this hotel! Everything was amazing: clean and cosy rooms, comfortable bed and perfect pillows, fast lifts, good wifi. This will be my home anytime I am in London. Thank you.

Nice hotel in a quiet area. The room was perfectly okay for this type of property and the general area you're in. If you want a bigger, more spacious room, expand your budget. It is perfectly adequate to lay your head down for the night beds are comfortable enough. Liked the fridge in the room there was also a hob which maybe useful for long term stays. I think a microwave would be more useful. Staff I met (although didn't interact too much) were friendly and pleasant.

There was no real window in the room there seemed to be a sealed door with curtains and a little rectangular glass panel up high over the sealed door. Normally, I wouldn't like a room without a window. But this didn't feel claustrophobic and found a fan in the room, so it made the room less stuffy. But I would have preferred to stay in a room with a window I could open.

Very good location near transport points & restaurants/groceries stores, quite neighborhood, friendly staff, room cleaning everyday, no problems with heating. Value for money, booked 2 months in advanced for the beginning of March and for comparison I could only find basement rooms with no windows and tiny space even though were better looking or slightly better located (even more expensive). Looked for 7+ reviews, usually I do 8+, but London's price for quality is quite high compared to other EU's capitals/city destinations.

With a little investment this hotel could get a lot more for them and guests. I think the kitchenette is useless to the majority of guests, in the middle of civilization you don't really want to cook (I would run a feedback to see how much is used) and sometimes could even trigger the fire alarm (guess this woke us in one of the mornings). I would use that space for guest's storage. Bathroom & TV upgrades would really make this hotel a 9+.

The room was bigger than expected and had enough space for luggage, desk and had small refrigerator and kitchenette to cook along with a kettle. No breakfast was included in the rate which is why it was cheaper than other rooms in the area. Front desk staff were excellent and helpful. Any hotel in London with an elevator is always a plus. Lots of towels in the bathroom. Rooms very clean. Internet was fast. TV connection had all the stations but was maybe satellite connection or something so was slowish. The walk to Paddington station is 20 mins and to Bayswater station is 8 mins.

The shower doors were designed to only let thin guests in. If you were a bit chubbier you really needed to suck your gut in to squeeeeze thru the glass doors to get into the shower. This was the design of the shower doors in my room but the manager showed me it was not the same in all the rooms. As this is an older building the floors creeked so you could hear the guests in the room above you.

Staff - some of the friendliest hotel staff I've ever met :) they were willing to assist with anything they could. Cleanliness - It was very clean. The kitchenette and toilet were basically spotless. Kitchenette 'amenities' - The room I was in had a fridge, kettle, plates, mugs, essential cutlery and a small saucepan. Some dishsoap and a sponge was also provided. Room size - As a single traveller, it was fine. For my parents (in a different room), it can feel a little bit crammed but it serves its purpose as a place to rest/sleep after a day out.

Bathroom/ toiletries - Bathroom was fine but the shower had a little smell like a "damp smell". Hand and shower soap felt a little irritating on the skin. Placement of furniture and sockets - Most of the sockets available in the room were fully or partially hidden behind furniture which made it difficult to access (to plug in chargers, etc.)

The location was very good. We could walk to the subway stations easily, there were a lot of food places nearby. Hyde park and Kensington palace were within walking distance. The rooms were small but clean. Most rooms in Europe are small. It was fine for my daughter and me. There was a little area for cooking if you want to cook although it is cramped. We didn’t really need to cook although one evening my daughter did heat some instant noodles. The staff was very friendly and helpful. There was one man in particular in the evenings that was very helpful and gave me a lot of information. When we would come back at night, he would ask how our day was. All the staff was kind and helpful. One lady that worked there even helped my daughter to carry her big suitcase to the taxi because my daughter was carrying so much stuff. The staff here at this hotel are exceptional.

I can’t think of anything right now that I didn’t like. I guess the one thing I can say is that sometimes you can hear a little bit of noise through the walls but it wasn’t really bad and didn’t really bother me much. I bring earplugs so if something bothers me, I just put my earplugs in. I feel like most hotels can have that happen though.

The staff were the best. From Abdul Aziz , Sam and 2 more staff at the reception ( who worked at night + morning ) which I didnt get their name were very polite and helpful. I had a package delivery under my name from E bay. The staff at the reception ( he worked night shift on Sunday 8/9) really made sure I got it and sent to the room. That’s highly appreciated! Abd Aziz and Sam helped us when we arrived and both were very helpful and polite. So the same with the lady staff in the morning too. Great work everyone and continue to give your best service as always! Mvh/ Norihan Omar Sjöberg

stayed here for five nights,the location is good,close to Hyde Park and Kensington Park,also close to two subway stations,namely bayswater and queensway. the room is quite big,especially its dining space,attached with a kithcen, it is a bonus,but i didnt use the kitchen,only use the fridge for cooling my drinks bought outside. dont worry if you have large luggages,cuz there is a lift inside the hotel. you can store your luggages here after you check out,and free of charge. the hotel provides TV, wardrobe, table with chair and toiletries ,facilities complete,wifi is free,and speed quite ok. staffs here all friendly and helpful,if you have questions, just ask them. soundproof is just ok,you still can hear some noise from outside,but not clear,and it happened occasionally.so i had a very quiet stay here. there are many eateries around the hotel,the location is convenient.will come again next time.highly recommended!

the bathroom is quite small.though not a very big issue,sometimes still feel uncomfortable.