The bed and Room was comfy . Tea and coffee table etc well provided. Location close to tube. The Pakistani manger was friendly and helpful. Also v quiet and nice surroundings

The room is small, esp if you book a single. I was moved to double room but the first one in the basement was so tiny that there was no table top space. The normal ones are ok for one person I think. Thé hotel was v difficult to find if you arrive in the night. The princes square is on the left hand side and Leicester road (?) on the right side of the same street! V weird British logic

The location was excellent, just love it and very easy to reach only 5 minutes walk from the train station Bayswater. The neighborhood quiet, safe and on the main street has everything! The property and room very clean! Very comfortable beds! You could enjoy your sleep with no noises at all. They provide us in the room with tea bags and coffees which was a splendid treat and especially after a long day. I will stay again!

They could have provide with body cream and shampoo and not only one shower gel and shampoo together. They could fold our pyjamas instead of leaving them on the bed messy, and they throw away our recycling shopping bag without being asked. But overall the stay was good and those are tips to be noticed.

Amazing quiet/safe feeling location not far from Kensington gardens/Hyde park and a choice of a few different central tube stations. The staff were exceptionally friendly regardless of who was on shift and could not do more to ensure we had a great stay. The hotel seems to have been recently renovated so everything is very fresh and clean. Fridge in the room was an unexpected bonus, actually good smart TVs which was amazing as they're usually an afterthought in even very expensive hotels (pet peeve of ours as we work in tech). On the topic of price this hotel is unmatched and will definitely visit again given the chance, compared to even basic hotel chains this came out cheaper and was miles better than any "inns" or chain hotel.

Rooms were not massive but we expected this and for the price simply got a better room which still worked out cheaper than chains and had the experience of a much higher quality boutique hotel!

Great staff at the reception - a gentleman (don't know the name, unfortunately) and a young lady Ghanwa. Both very cheerful and helpful. Outstanding location near Hyde Park and very close to Bayswater and Queensway tube stations. Beautiful building and neighbourhood. Recent renovation - rooms are very clean and fresh. Avoid a lower ground (basement) room, aim at the rooms on higher floors with garden view to enjoy London aesthetics. Great value for money.

One thing that I didn't like was a very poor soundproof - I could hear every step and move of neighbours, their TV and their conversations. Fortunately, out of 6 nights I spent at this beautiful place, I was affected only a couple of times (I stayed in low season).

Lovely place, great location, nice neighborhood. Room was rather small, especially for a triple room, but very clean and comfortable and the garden view was a plus. The beds are comfortable, the room was tidied daily. The shower had good water pressure and nice hot water. Competent and kind staff.

Unfortunately the room we were first attributed on the 3rd and last floor has some issues with insulation, as its walls were infiltrated with water and the carpet was also wet. Luckily the staff helped us change the room which a proper one, on the 2nd floor. Some minor negative points that need improvement: - there is no sound proofing whatsoever - both mornings I was woken up by the neighbors from above at 6 AM as the floor makes loud squeaky sounds and you can clearly hear the water flowing through the piping system.

We had a wonderful stay at this hotel! The accommodation was comfortable and well-maintained, making us feel right at home. Its location was perfect, just a stone's throw away from the metro, which made it incredibly convenient to explore the city. A special mention to Shahid, who was extremely welcoming and always ready to assist with any of our needs. His kindness and helpfulness truly made our stay even more enjoyable. Highly recommend!

Everything perfect

Everything looked and felt brand new. Really comfortable beds. Good size room for 4 people. Room cleaned spotless every morning. A short walk to two diferent tubestations. More than worth the price ( which was really good for London) Nice staff.

The wifi kept logging off, but as it took less than 30 seconds t connect again, it waqs not a big problem.

The staff were extremely helpful and always happy to help at any opportunity. Clean and quite neighbourhood with grocery shops within walking distance. Although central London is about an hours walk away, there are great links with 2 underground stations nearby.

Can be noisy if upstairs neighbours are not considerate and stomp around (although not really the hotels fault).

We liked the fact that it was a 10 min walk to the central line and an 8 min walk to the Bayswater station. The bed was clean, no bedbugs. The staff was friendly and someone was at the reception 24/7 so it was really helpful. Always hot water and great showers.

The overall cleaning could be better but not something that was irritating.

Clean

Wifi does not recognize you once you disconnect. Elevator stopped working, I am in highest floor and telephone do not dial reception so for every question I need to go down. It was not eazy to move my luggage by stairs from highest floor. Elevator was my key point in selecting this hotel. Reception said no baggage store while in booking says opposite. The room was found different than I booked, more beds.