This is a small, family-run hotel where attention is paid to every detail. I felt safe and comfortable. The spaces are clean, newly refurbished. I had everything I needed: a hairdryer, a shower which does not require wearing a shower cap, clothes hangers and some place to store my things, a small desk and chair. The window opened and I could let in fresh air (which was not possible in one of the expensive hotels I stayed in nearby - important in the hot season). The staff is super friendly and responsive. The location is very convenient if one wants to visit the libraries and the University of London. The British Museum is just round the corner. I also appreciated the opportunity to have breakfast in the morning, and the possibility to store my luggage after check-out. I hope to come back to Ridgemount Hotel sometime soon.

The hotel is great. Nice and cozy. Staff was super helpful and polite. My room was very clean when I arrived and there was someone cleaning it every day and changing towels. The room wasn't that small. I was solo but belive that two could squiz in it. My window was facing the street but it wasn't loud at all. Would recomend especially since the location is really great, there's few metro stations nearby.

Can't say that anything really bothered me. The breakfast is basic but still very good and all of the staff was just so nice.

This was my second stay at Ridgemount and once again, I am very satisfied. The staff is the friendliest collection of people, the kitchen ladies are a delight, and the woman checking me in was so helpful and welcoming. Breakfast is served between 7-9 am and you're given an option of cereal and/or the classic English fry-up. Very good location, close to the British Museum and both a Tube station and a bus stop.

While this is not something the hotel can resolve, this time I was unlucky enough to get the room at the top floor with the only access being several flights of stairs. Additionally, there was a single instance when in the morning hot water disappeared on me while in the shower, but as soon as I reported that the problem seemingly fixed itself - most likely due to some overall plumbing maintenance but that's something people might be aware of.

I was traveling with a large family group and we needed 3 rooms-- 2 bedrooms with 3 beds and one single room. The Ridgemount accommodated our needs exactly. The hotel was spotlessly clean and the included breakfast was tasty. The staff was very friendly and we were able to store our luggage in the lounge since we weren't leaving until after check out. Also, the rooms were very quiet, and I could not hear my neighbors at all. I slept well with the window open. I also appreciated the oscillating fan in the room.

Single room was cozy but had everything I needed.

The room at first looked very small and I wondered whether it may not be comfortable. I had a good look around and found that it was very well arranged with several extra features that made it rather comfortable and well equipped. There were several extra details such as an excellent lighting by the desk, the closet, by the shelves in the bathroom. The individual breakfast orders taken by the crew with several extra items optional reliably delivered promptly. Standard of service similar to the standard expected of me when I served in a 5 star hotel in the 60s.

NOTHING about the room was sub par, quite the opposite. I came to realize it was extraordinary. I thought it may have been arranged and installed by a top notch sailing yacht designer.

The hotel is located in a very convenient area. Many must-see attractions are within walking distance, including Big Ben, the London Eye, Chinatown, the National Gallery, and more. There are many Tube lines and bus routes nearby, making it easily accessible from London Heathrow and other parts of the city. The hotel staff are very helpful and friendly. Breakfast is a typical British-style meal—served hot and delicious. They can easily accommodate dietary preferences, such as vegetarian requests.

The Ridgemount is a very well run hotel in a good, central location. It is very good value for money. The hotel was nicely decorated for Christmas.

There was a bit of noise from the street at night. I don't suppose the hotel can do anything about it but I had not been disturbed on previous stays. Perhaps it depends which side of the building the room is located. At breakfast on the first day, I was advised about the cooked breakfast. I only wanted the egg and bacon. All I was given was one egg and a small piece of bacon. On the second day, I asked for egg, bacon and hash brown. The waitress asked if I wanted one or two eggs, which was better. Unfortunately the hash brown was cold.

Excellent location, relatively close to St. Pancras Train Station. ​The room was exceptionally clean and well-maintained. We enjoyed a delicious English breakfast served by a friendly staff.​ They offered in the lobby free hot beverages in a vending machine like coffee, tea, and soup. A cold water dispenser would have been a great addition.

​We stayed in the summer and the room was hot without air conditioning. Although two fans were provided, they weren't enough to cool the room down.

Have stayed in London several times ,decided to book the Ridgemount away from the mainstream brands , mainly for the location and we booked late , is it value for money without doubt, best described as a homely atmosphere , spotlessly clean breakfast is good , rooms warm , and the staff are polite and welcoming, location is great 12mins from oxford street 18 mins from convent garden and soho , will i stay again YES why pay more.........

Would have liked tea making facility in the room , but free tea, coffee and hot chocolate is provided from a vending machine you can access 24/7 ,which was good quality coffee and tea , just a personal preference some people staying preferred it ....

The hotel is convenient for getting to anywhere in central London as there is a tube stop around 5 minutes walk, also some theatres and places of interest are around a 10 to 20 minute walk. The included breakfast was much appreciated and the staff serving were friendly. The area was quiet even though by a road and even though I kept the window open at night. The single room with ensuite was comfortable and was perfect for a short stay. I didn't use it but there was a nice living area with hot drinks available.