Great location and beautiful area, less than 20min walk from/to St. Pancras and 6 min to the British museum and close to Russel Square metro station. I will go back to this hotel next time I am in London. Many stores around. The bathroom was small but this is usual in London when you are looking for an affordable price. Some of the staff at the reception were polite, but some others were rather indifferent. Great breakfast, huge variety to choose from, including English breakfast! We checked out on a Sunday morning and we waited around 20min -even though the service was fast- in a queue to hand the luggage at storage, it was extremely busy, with too many people wanting to store their luggage.

There was only one chair in the room, while we were two people staying. The bathroom could have been cleaner.

The truth is that we were surprised by the hotel. The hotel is in the stunning Bloomsbury neighborhood. The location is wonderful, a few minutes walk from Russell Square tube station, and Euston Square tube stations can also be reached on foot in less than fifteen minutes. Within a short walk you can also reach Oxford Street, the British Museum, St Pancras Railway Station and most of the main tourist sites. Soho and Covent Garden are about 20 minutes away on foot. The breakfast room is huge, with a fairly large selection and excellent service. Highly recommend for those who do not come during the hot summer months, because you should take into account that there are no air conditioners in the room.

The only drawback is the shower, as soon as you turn it on you do not feel a strong current. We had a problem with hot water when we got into the shower, but the hotel immediately sent a maintenance team and the matter was quickly resolved.

- Really good location (we actually used buses mostly and some points of interest were within walking distance) - nicely sized room with a window - comfortable beds - very good value for money (in my opinion)

- the online check in didn't work as expected, specifically the e-key cards didn't work properly and we were given a regular hotel key card to our room. Thankfully, a staff member was present at the reseption desk and resolved this issue for us in no time. - the room lacks some kitchen features - there is a kettle, but no mini fridge/ microwave. The room is not suitable for storing food items such as yogurts/cheese. - very little hanging space in the bathroom for towels and clothes, and addition of a hanger or two would be great (this happens in many hotels, but still).

This hotel is in a brilliant location for anyone coming into St Pancras Station and is just a 10/15min walk. The hotel was lovely and so were the staff. The room was modern and clean, it wasn't a huge room but it was not small. We were there during really warm weather and the room was a nice temperature. Breakfast had a good selection on offer and was nice. Hotel was good value considering the area and the price of others close to it.

I read reviews and seen that people had mentioned about the noise at night so I knew to expect it but this was the best priced hotel in the area and although there is a lot of noise in the evening and at night from the outdoor bar and restaurant in the grounds, the value we got and quality of the hotel still made our stay worth it.

This hotel is very well located, a few minutes from Russell Square tube station. The room was spotless, with an iron and ironing board, tv, safe etc. The shower was great and the bathroom clean and well stocked. Check in was smooth and fast and extra pillows delivered straight away. The staff we met were absolutely lovely.

No air conditioning, which made the bathroom a bit stuffy, but it was such a small thing. Overall, this was a great stay in a reasonably priced hotel, so no complaints.

From day 1 of arrival, the welcome, the check-in, the security concept, the outstandingly well-equipped room (and bathroom), to the very rich buffet in the morning to the check-out (and suitcase storage) on the last day - everything went as you would like in a four-star hotel. The person is consistently very friendly and helpful. Questions and concerns are quickly answered and resolved. The security is not only ensured by the key card system, but also by the nice gentlemen who make sure that every guest can safely return to his (own) room around them. In addition, you can rent an umbrella on rainy days. And you should not be afraid to just ask for tips for an excursion or a restaurant. All staff really try to make the stay as unforgettable as you want. In my case, I would like to thank a big thank you to an employee named Anand. Unfortunately, I only got to know his kindness and helpfulness shortly before my departure. As a non-Englishwoman, whose mother tongue is a different one, it was a very pleasant and exciting conversation that I was allowed to have with him. Unfortunately very much too short. But because of his warm and attentive nature, he represented the hotel so well and prepared the perfect end to my stay. Should Anand read this, I hope we can continue the conversation at some point. Then my sincere thanks to everyone in the hotel. I am looking forward to my next visit in the course of this year. Thank you 🙏

I can list any criticisms.

Breakfasts were fresh, offered comprehensive choice, and were tasty and nutritious. Staff throughout the hotel were friendly, courteous and always helpful without being intrusive. Rooms in City Sleeper were well designed and modern. The en suite provision was good: functional and well planned. Lack of air conditioning was generally compensated for by effective heating and an openable window. Lighting in the room was intelligently located. Altogether then, we found this to be a very pleasant and well-managed hotel in an excellent location. For example, the number 14 bus two minutes walk away provides frequent transport to many desirable parts of the city.

We found the duvets rather heavier than we desired, the alternative being to remove the duvet from its cover and to use a large sheet over it as no rugs or blankets were available. Provision of an alternative - eg, a throw - would be a worthwhile solution here.

The room was spacious and the beds were really comfy. The bathroom was quite small but perfect for a short stay with a good shower, towels toiletries etc. Security was good. in that a key card was required to get to the area where are room was. The location was really good, very easy to get to the places we had planned to go. Also well served by a few local restaurants and small supermarkets.

The only slight downside was the windows are not double glazed so if there was noise it could be heard. More of a problem the second night which was a Friday end of month. It felt slightly cold but we realised when we were leaving there was a plug in heater in the room but we hadn't noticed. Also the beds were so warm and cosy it didn't really matter.

The quick and friendly reception. Comfy beds. The fact there was netflix on the TV. Fan in room. Rooms were modern and clean. Shower was great and added bonus of great products. Our highlight has to be the breakfast, great service from staff, food was really nice with a great selection, good layout, food was always topped up and was a very quick turn around with seating but you didn't feel rushed. Best experience of breakfast we have had from a hotel.

The heat of the room when we arrived, the heating was on with windows shut and it was like a sauna as it was such a hot sunny day. Thankfully we had a fan in the room and worked out how to turn the radiator off with a tiny switch. Plus there was no coffee in the room, you probably could request this though.

The room fully matched the photos, and the beds and pillows were very comfortable. The room was very warm, which is a great advantage during the cold season. The breakfast was quite good for its price, and despite the high occupancy in the breakfast area, we were immediately provided with a table and didn’t have to wait. The hotel's location was excellent; everything was within walking distance, and there were also small grocery stores nearby.

The room really lacked a toilet brush. It was fairly clean, but not perfect. It would be great if an adapter for charging could be borrowed at the front desk during the stay. The room had two USB ports, but they were far from the beds, which was not very convenient. Also, if you are sensitive to any noise, the radiators and thin walls might be an issue, though it wasn’t critical and didn’t bother us in any way.