The location is ideal for access to the steam railway at Quorn. The parking was plentiful with easy access and our ground floor rooms were quiet and comfortable. All the staff were helpful and friendly and the dinners were excellent.

Because the evening meals were so good, I was slightly disappointed with the breakfasts. The choice was Full English minus any items you did not want. That was it! There was a good selection of fruit and the usual toast and hot drinks, but only having strawberry or apricot jam to choose was poor. I had expected marmalade and honey and a wider choice of cooked.

We have stayed here many times. It really depends on which room you are allocated as to whether the stay is more or less enjoyable. This time we were allocated a very musty room on the ground floor looking into the car park. We complained and were reallocated a nice first floor room looking out onto the garden without any fuss, so full marks for that. Breakfast is pretty average ( but has always been ) Precooked breakfasts are very often gone by 8.30 and this time there were no eggs and only 2 slices of bacon left in the containers. Coffee does not taste much like coffee and an expresso is shot out of the machine in one second flat.. Staff are always very nice.

I have stayed at Quorn Grange before and I will certainly stay again. As a generalisation the staff are very helpful and the hotel is comfortable in every sense of the word.

The worst aspect of this stay was the fact that the water for the bathroom shower was barely tepid. Lots of hot water in the central heating but not in the hand-basin, bath or shower. Not good for 0745. A further issue was the lack of service in the breakfast room. At the outset I had to request that the orange juice be replenished (it had run out) and a little later I had to locate the kitchen in order to find someone to provide plates for the hot food. When the plates eventually arrived they were cold. The final straw was when I attempted to end my breakfast with fruit salad only to find that bowl also to be empty. I can only assume that there was a staffing issue that day.

The staff were amazing. They went above and beyond to be helpful. It’s a conference venue which means it’s a little impersonal. It’s perfect for a one night stay, not a long break. Everywhere is spotlessly clean. Breakfast was pretty good.

The decor is a little dated but fine. The pizzas on the bar menu were pretty ropey. Not the sourdough version the menu suggests. We were charged the same price for breakfast regardless if you had the full English or just some bacon and toast which I thought was a little cheeky.

As a coeliac when a chef goes out of his way to make the food that I request outstanding I'm not only surprised but, most appreciative of the thoughtfulness!!! (And the taste! Not easy for gluten free food!) All the staff - in every part of the hotel - were so welcoming and easy to chat to... even after a busy Valentine's Day service the previous day!

I didn't find alternative pillows until we were leaving... The ones on the bed that we used need replacing... They were too solid - like bricks!

Room was excellent, only stayed for one night so can’t comment further really. Staff were extremely helpful after a booking error that could have ruined our evening and potentially caused us a long drive home. We were embarking on a train trip within a couple of hours so wouldn’t have had time to organise alternative accommodation, which we would have had to pay for, even if there was anything available locally. As we had settled in full through booking.com there would also have been the pain of obtaining a refund. Thankfully the hotel was able to provide us with two super rooms. Which was brilliant.

Not having the booking in place when we arrived to check in! It was paid for and confirmed through booking.com but sadly it hadn’t appeared on the hotel booking system. In future I will always check with the hotel itself that there was a reservation rather than rely on a booking.com confirmation.

Easy to park, fabulous grounds with a welcoming entrance. Although extensively refurbished there are still features of the old Quorn Grange I remember for working there 30 years ago. The bedroom was large and contained a massive comfortable bed(slept so well). There was a bath too and the nice touch of guest toiletries on the side. Tea coffee and hot chocolate on the side ready to be made. Had the weather been better I’d have enjoyed the double doors which do open on to the car park but still very leafy. The breakfast was basic but nothing was missed. The offer of a freshly cooked breakfast was given but I opted for the buffet continental instead. The restaurant itself formed of the original bar area and part of the original restaurant was light and airy and well laid out. It was a pleasure to stay and I will be visiting again.

As with every older building there were signs of wear and tear but I’d be super critical to complain about that. I did feel like it was a shame it was so quiet. Hardly a guest in the place. I wonder if there is a trick being missed somewhere.

Breakfast was tasty and hot, veggie sausages were really nice. We had our Westie with us and he was allowed to join us in the bar and the lounge and at breakfast. Nice bit of grounds to exercise him in, great access to disabled parking. Staff very helpful.

Would have been nicer if we could have opened the French doors just to let some air in as the room was hot (turned the radiator off). Some areas look a little tired.

The location was good as we needed to be close by. The room change was in the new extension and was very good. The original room was in the old part of the hotel and was in serious need of renovation. Fortunately the room change was dealt with by the reception in an efficient and smooth manner with the second room as if in a completely different hotel. Efficient and pleasant staff.

The old part of the hotel in the original building is in need of complete refurbishment with removal of the ceiling tiles,which may or may not be a fire safety issue. Small TVs with a handset which was grubby and did not work and the external ground outside the french doors that had not been maintained for some time unlike the grounds as you approach from the road which were very presentable and clearly tended.

The staff were wonderful and helpful in dealing with our large and complex booking. The 24 hour bar was great. The room was plenty big and comfortable enough and the shower decent too. Made use of the iron and the teamaking facilities.

The wifi signal was poor in my room and I struggled to connect with phone or laptop. The window was also hard to shut properly and actually got blown open by the wind (though there was a storm), waking me up.